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Contents

This manual has been written to:

•  Highlight the safe operation and positioning of this appliance

•  Provide advice on maintenance, servicing and troubleshooting to ensure optimum 

performance 

WarninG

Improper installation, adjustment, alteration, service or maintenance can cause 
property damage, personal injury or loss of life

For assistance or additional information contact Rinnai on 0800 RINNAI 
 (0800 746 624).

About your Rinnai Neo gas fireplace

4

Safety

6

Location and clearances

8

General information

10

Manual models: Control panel operation

12

ETR models: About your wireless controller

13

ETR models: Wireless controller programming

15

ETR models: Wireless controller operation

18

Gas and or electricity failure during operation

19

Troubleshooting

20

Abnormal flame pattern

21

Commissioning

22

Installer details

23

Summary of Contents for Neo RIB2310L

Page 1: ...alled with a Rinnai supplied flue system Appliance must be installed commissioned and serviced by a licensed tradesperson in accordance with these instructions and all applicable local rules and regul...

Page 2: ...s recommendations has been damaged during or after installation has not been operated in accordance with operating instructions or has been subjected to damage or abuse beyond that expected from condi...

Page 3: ...ry or loss of life For assistance or additional information contact Rinnai on 0800 RINNAI 0800 746 624 About your Rinnai Neo gas fireplace 4 Safety 6 Location and clearances 8 General information 10 M...

Page 4: ...onic Timer Remote ETR models only provides unmatched control of your appliance A glass dress guard creates protection without obscuring the view Mix and match from a range of frame options Inner frame...

Page 5: ...ombustion is drawn from the room By products of combustion are exhausted via the flue discharge vent when installed in a masonry chimney or when installed in a zero clearance box or as a freestanding...

Page 6: ...ER INDOORS do not spray aerosols in the vicinity of this appliance while it is in operation WARNING Children should be supervised at all times to ensure they do not play with the appliance Hand or bod...

Page 7: ...nsive damage to the appliance and create an electrocution hazard Do not place articles on or against this appliance Safety devices Over heat switches When the heater gets too hot during operation for...

Page 8: ...ed where curtains or other combustible materials could come into contact with the heater In some cases curtains may need restraining The clearances listed below are minimum clearances unless otherwise...

Page 9: ...l require 450 mm A of vertical clearance C Surround from side of glass 200 mm minimum Surround depth at C 200 mm side clearance 250 mm maximum D Minimum mantel height from floor when heater is mounted...

Page 10: ...ed grommet A suitable means of electric isolation must be provided which is adjacent to the appliance and accessible with the appliance installed The electrical cord is not fire rated and should not c...

Page 11: ...appliance other than that mentioned in the troubleshooting section If you have any faults or problems contact your installer or call Rinnai Soot deposits Small soot deposits carbon deposition on the l...

Page 12: ...r will stay on indicating the heater is in operation Flame height may be adjusted after one minute of operation To change the burner and fan settings press the UP and DOWN arrows to increase or decrea...

Page 13: ...deally 1 5 m from the floor approximately at chest height when standing Controller dimensions H 140 mm W 80 mm D 20 mm Batteries Battery type Two x AA batteries Battery life Approximately 12 months Wh...

Page 14: ...etween automatic manual and flame modes Operation mode indicator When in flame mode the display will be blank Power button PWR and OK pressed together switches the wireless controller on child lock sa...

Page 15: ...TU WE THU FR MO TU WE TH FR SA SU MO TU WE TH FR SA SU A weekday program can be set so the program used is Monday to Friday Similarly a weekend program can be set for Saturday to Sunday Factory defaul...

Page 16: ...buttons to change the day of the week Scrolling order is as follows MO TU WE THU FR MO TU WE TH FR SA SU MO TU WE TH FR SA SU 2 To accept the selected day s of the week press OK Setting the period st...

Page 17: ...then return to the normal OFF state and the LED will flash once During this time a special code will be transmitted by the controller to the Neo How to use To get the maximum benefit of the ETR opera...

Page 18: ...ows you to set your preferred flame setting and override the set temperature your heater will not automatically turn itself off unless the room exceeds 40 C To activate the flame mode as shown below 1...

Page 19: ...for Turning the heater on p 11 After interruption to the gas supply The instant the gas supply is interrupted the heater will attempt re ignition for a period of 60 seconds If the heater has not start...

Page 20: ...ill attempt to re ignite ETR Models Fire comes on at the wrong time Program not set correctly Check program periods and AM PM is correctly set on controller Controller display blank Flat batteries Che...

Page 21: ...m with the fire such as blocked gas injectors log movement during installation or incorrect flue installation There are some warning signs that could indicate a problem Unusual smell from the applianc...

Page 22: ...e and injury and no part of it should be permanently removed Checklist to be completed by a licensed gas fitter 1 Appliance positioned in a suitable location clearances combustible clearances mantels...

Page 23: ...Rinnai New Zealand Ltd Neo Operation Manual 11907 C 03 11 23 Company name Installer name Address Phone Mobile Certificate of Compliance number for installation Signed Date Installer details...

Page 24: ...9 257 3800 Fax 09 257 3899 Email info rinnai co nz Website www rinnai co nz All Rinnai appliances meet or exceed the safety standards required by New Zealand gas and electrical regulations Rinnai is c...

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