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7. Troubleshooting
This chapter provides solutions for error messages and other problems.
Error and Status Messages on the Control
Panel
This section explains what the messages that appear on the control panel mean and what to do when a
particular message appears.
Status messages
Message
Explanation
Recommended Action
Offline
The machine is Offline.
To start printing, switch the
machine to online by pressing
the [Stop/Start] key on the
control panel.
Processing...
The machine is printing.
Wait a while.
Ready
This is the default ready
message.
The machine is ready for use.
No action is required.
Calibrating...
The machine is calibrating.
Wait a while.
Printing...
The machine is printing.
Wait a while.
Please Wait
The machine is waiting for the
next data to print.
Wait a while.
Warming up...
The printer is warming up or
toner is being supplied.
Wait until "Ready" appears on
the display.
Messages
Message
Explanation
Recommended Action
Check Paper Size
The paper size setting in the tray
# (1, 2, bypass) differs from
that of actual paper size in the
tray.
Load paper of the selected size
in the tray, and then press the
[Stop/Start] key to continue
printing.
Press the [Job Reset] key to
cancel printing.
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Summary of Contents for P C311W
Page 2: ......
Page 82: ...Default Normal Normal Curl Prevented 4 Configuring the Machine Using the Control Panel 80...
Page 92: ...4 Configuring the Machine Using the Control Panel 90...
Page 108: ...10 Close the Web browser 5 Configuring the Machine Using Utilities 106...
Page 134: ...5 Configuring the Machine Using Utilities 132...
Page 158: ...6 Maintaining the Machine 156...
Page 165: ...Main unit 1 DUE319 3 2 1 DUE288 2 DUE289 Removing Paper Jams 163...
Page 166: ...3 DUE290 Waste toner bottle ECC168 Paper feed unit DUE320 1 7 Troubleshooting 164...
Page 196: ...8 Configuring Network Settings 194...
Page 222: ...MEMO 220 EN GB EN US EN AU M0EN 8504A...
Page 223: ......
Page 224: ...EN GB EN US EN AU M0EN 8504A 2021 2022 Ricoh Co Ltd...