Ricoh MPC 2800 AT-C2, Field Service Manual, Page: 41 / 856

Cause Code Meaning Solution/ Workaround
Error Caused by
Response from
GW URL
-2385 Other error
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391
Two registrations for the same
mainframe Check the registration condition
of the mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396
Mainframe ID for external RCG is
illegal.
-2397 Incorrect ID2 format Check the ID2 of the mainframe.
-2398 Incorrect request number format Check the Request No.
Moving the Machine
This section shows you how to manually move the machine from one floor to another floor. See the section
“Transporting the Machine” if you have to pack the machine and move it a longer distance.
1. Remove all trays from the optional paper feed unit or LCT.
Transporting the Machine
Main Frame
1. Do SP 4806-001 to move the scanner carriage from the home position. This prevents dust from falling
into the machine during transportation.
2. Remove the toner cartridges. This prevents toner flow into the toner supply tube, which is caused by
vibration during transport. This can also cause the tube to be clogged with toner.
3. Make sure there is no paper left in the paper trays. Then fix down the bottom plates with a sheet of
paper and tape.
Copier Installation
39
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