Ricoh MP 2001SP, User Manual

Page: 209 / 228

Message Causes Solutions
"Transmission has failed. To
check the current status,
press [Comm. Status/Print]." While a file was being sent,
a network error occurred
and the file could not be sent
correctly. If the same message appears again
after scanning again, the cause could
be a mixed network, or else network
settings were changed during WSD
scanner transmission. For details about
network error, contact your
administrator.
"Updating the destination list
has failed. Try again?" A network error has
occurred. • Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program
to the exclusion list in the
application settings. For
details about how to add
programs to the exclusion
list, see the anti-virus
software Help.
• To prevent a firewall
blocking the connection,
register the machine's IP
address in the firewall's IP
address exclusion settings.
For details about the
procedure for excluding an
IP address, see your
firewall's Help.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared." A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated. Specify the destination or sender's
name again.
When Messages Are Displayed on the Control Panel
207