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Ricoh Laser MFP Printer, User Manual

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Ricoh Laser MFP Printer User Manual Download Page 1

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, please be sure to read 
the Safety Information in this manual before using the machine.

Laser MFP

User’s Guide

Summary of Contents for Laser MFP Printer

Page 1: ...al carefully before you use this machine and keep it handy for future reference For safe and correct use please be sure to read the Safety Information in this manual before using the machine Laser MFP...

Page 2: ...and PCL 6 are trademarks of Hewlett Packard company Microsoft Windows Windows 98 Windows Me Windows 2000 Windows NT 4 0 Windows XP Windows 2003 and Windows Vista are registered trademarks of Microsoft...

Page 3: ...er features 3 2 System requirements 3 2 4 Network setup Introduction 4 1 Supported operating systems 4 1 Configuring TCP IP 4 1 Configuring EtherTalk 4 2 Setting Ethernet speed 4 2 Restoring the netwo...

Page 4: ...Receiving manually using an extension telephone 9 4 Receiving automatically in Ans Fax mode 9 4 Receiving faxes using DRPD mode 9 4 Receiving in secure receiving mode 9 5 Receiving faxes in memory 9...

Page 5: ...Clearing document jams 14 1 Clearing paper jams 14 2 Understanding display messages 14 7 Toner cartridge related messages 14 10 Solving other problems 14 11 15 Installing accessories Precautions when...

Page 6: ...all outlet before you move the machine While moving the machine you should take care that the power cord will not be damaged under the machine Before moving the machine be sure to disconnect all exter...

Page 7: ...make removing the stain impossible Do not look into the lamp it can damage your eyes When loading paper take care not to trap or injure your fingers During operation rollers for transporting the paper...

Page 8: ...ates that the product must not be treated as municipal waste It must be disposed of separately via the appropriate return and collection systems available By following these instructions you ensure th...

Page 9: ...ne company 2 This equipment uses the RJ11C USOC jack 3 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and...

Page 10: ...er Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subje...

Page 11: ...heet of paper and can then be taped together to form a poster See the Software section Save time and money You can print multiple pages on one single sheet of paper to save paper You can use preprinte...

Page 12: ...4 scanner lid 13 output support 5 document output tray 14 USB memory port 6 control panel 15 multi purpose tray extension 7 output tray 16 multi purpose tray paper width guides 8 front cover 17 scann...

Page 13: ...mber 17 Reduce Enlarge Makes a copy smaller or larger than the original 6 Fax Activates Fax mode 18 USB Print Allows you to directly print files stored on a USB Memory device when it is inserted into...

Page 14: ...selected Continue at the NonGenuine Toner prompt See page 14 10 The lifespan of the toner cartridge is reached and you selected Continue at the Toner Exhausted prompt See page 14 10 The toner cartridg...

Page 15: ...should be well ventilated and away from direct sunlight or sources of heat cold and humidity Do not set the machine close to the edge of your desk or table Clearance space Front 482 6 mm enough space...

Page 16: ...e Ring to Answer Stamp Rcv Name Rcv Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Mode Change Default Resolution Darkness Auto Report Copy Feature Copy Collation 2 Up 4 Up ID Copy Poster...

Page 17: ...to correct and enter a new number 5 To select AM or PM for 12 hour format press the or button or any number button When the cursor is not under the AM or PM indicator pressing the or button immediatel...

Page 18: ...ant 3 Press On Hook Dial to save the change and return to Standby mode Note You can adjust the speaker volume only when the telephone line is connected Entering characters using the number keypad As y...

Page 19: ...ears and press OK 4 Press the Scroll buttons until On appears and press OK 5 Press the Scroll buttons until the time setting you want appears and press OK 6 Press Stop Clear to return to Standby mode...

Page 20: ...nitor This program allows you to monitor the machine s status and alerts you when an error occurs during printing SmarThru1 This is the accompanying Windows based software for your multifunctional mac...

Page 21: ...efore you begin ensure that your system meets the following requirements Windows Note For Windows NT 4 0 2000 XP 2003 Vista users who have an administrator right can install the software Macintosh Ite...

Page 22: ...hat came with your machine Via the control panel You can set up the following basic network parameters through the machine s control panel Configure TCP IP Configure EtherTalk Supported operating syst...

Page 23: ...e display and press OK 2 Press the Scroll buttons until EtherTalk appears and press OK 3 Press the Scroll buttons until On appears and press OK 4 Press Stop Clear to return to Standby mode Setting Eth...

Page 24: ...In the ADF Using the ADF you can load up to 50 sheets of paper 75 g m2 for one job When you use the ADF Do not load paper smaller than 142 x 148 mm or larger than 216 x 356 mm Do not attempt to load...

Page 25: ...affect the machine s performance and the output quality When you choose print materials consider the following The type size and weight of the print media for your machine is described in following ta...

Page 26: ...nvelope Envelope B5 176 x 250 mm 6 93 x 9 84 inches 75 to 90 g m2 20 lb to 24 lb bond 5 sheets of 75 g m2 20 lb bond in the multi purpose tray Envelope Monarch 98 4 x 190 5 mm 3 88 x 7 5 inches Envelo...

Page 27: ...em as they print out Mode Size Source Copy mode Letter A4 Legal Folio Executive ISO B5 JIS B5 A5 A6 tray 1 optional tray 2 multi purpose tray Single side printing All sizes supported by the machine tr...

Page 28: ...Do not run a sheet of labels through the machine more than once The adhesive backing is designed for only a single pass through the machine Do not use labels that are separating from the backing shee...

Page 29: ...e one sheet at a time in the multi purpose tray You can load previously printed paper The printed side should be facing up with an uncurled edge at the front If you experience problems with paper feed...

Page 30: ...ill result in a paper jam or skew 5 After loading paper set the paper type and size for the multi purpose tray See page 5 8 for copying and faxing or the Software section for PC printing 6 After print...

Page 31: ...ur PC 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the Scroll buttons until Paper Setup appears and press OK 3 Press OK when Paper Size appears 4 Pres...

Page 32: ...ting from the multi purpose tray to the rear cover provides a straight paper path Using the rear cover might improve the output quality with special print media To use the rear cover open it by pullin...

Page 33: ...er copying 2 or 4 up copying See page 6 2 5 Press Start to begin copying Note You can cancel the copy job during an operation Press Stop Clear and the copying will stop Changing the settings for each...

Page 34: ...press OK 6 Repeat steps 4 through 5 as needed 7 Press Stop Clear to return to Standby mode Note While you are setting copy options pressing Stop Clear cancels the changed settings and restores the def...

Page 35: ...s Start 6 Open the scanner lid and turn the original over Note If you press Stop Clear or if no buttons are pressed for approximately 30 seconds the machine cancels the copy job and returns to Standby...

Page 36: ...l buttons until Clone Copy appears and press OK 5 Press the Scroll buttons to select Yes 6 Press OK or Start to begin copying Note You cannot adjust the copy size using the Reduce Enlarge button while...

Page 37: ...n Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 98 NT 4 0 2000 Me select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista sel...

Page 38: ...an FTP file server You can scan an image and upload it to an FTP server See page 8 4 To a computer networked via SMB NetBEUI a protocol You can scan an image and send it to a shared folder on an SMB...

Page 39: ...f up to 8 characters The first character must be a letter The PIN must be 4 digits Note You can change the scanner properties of your machine and the scan settings from the ScanClair window Click Prop...

Page 40: ...the login name and password 13 Enter the domain name of the SMB server 14 Enter the location the scanned image will be stored This is the location you have entered in the step 6 15 Click Apply Scannin...

Page 41: ...additional addresses press OK when Yes appears and repeat step 5 To continue to the next step press the Scroll buttons to select No and press OK 7 If the display asks if you want to send the email to...

Page 42: ...of the display and press OK 3 Press the Scroll buttons until the scan type you want appears and press OK 4 Press the Scroll buttons until the scan setting option you want appears and press OK 5 Press...

Page 43: ...ress Book See page 8 6 Searching Address Book for an entry There are two ways to search for an address in memory You can either scan from A to Z sequentially or search by entering the first letters of...

Page 44: ...name will be printed at the top of each page sent from your machine 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press OK when Machine Setup appears 3 Pres...

Page 45: ...ee page 5 1 Ready to Fax appears on the top line of the display 3 Adjust the resolution and the darkness to suit your fax needs 4 Enter the receiving fax machine s number You can use speed buttons spe...

Page 46: ...select the paper tray you will use for the fax reception 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the Scroll buttons until Paper Setup appears and...

Page 47: ...uld normally If your machine detects a fax tone on the line it automatically starts to receive the fax Receiving faxes using DRPD mode Distinctive Ring is a telephone company service which enables an...

Page 48: ...assword to confirm it and press OK 7 Press Stop Clear to return to Standby mode When a fax is received in secure receiving mode your machine stores it in memory and shows Secure Receive to let you kno...

Page 49: ...nt resolution and darkness to suit your fax needs See page 9 1 4 Press Menu until Fax Feature appears on the bottom line of the display and press OK 5 Press the Scroll buttons until Multi Send appears...

Page 50: ...r Page prompt The machine returns to Standby mode The display reminds you that you are in Standby mode and that a delayed fax is set Adding pages to a delayed fax You can add pages to the delayed tran...

Page 51: ...K 8 Enter the email address to which faxes are to be sent and press OK 9 Press Stop Clear to return to Standby mode Subsequent sent faxes will be forwarded to the specified email address Forwarding re...

Page 52: ...quipped fax machine Sending a fax using ECM may take more time Receiving options Sent Report You can set your machine to print a confirmation report showing whether a transmission was successful how m...

Page 53: ...de enables a user to use a single telephone line to answer several different telephone numbers In this menu you can set the machine to recognize which ring patterns to answer For details about this fe...

Page 54: ...u are prompted to enter a fax number while sending a fax To retrieve a number from speed buttons 1 to 15 press the corresponding speed button and press OK To retrieve a number from speed buttons 16 to...

Page 55: ...step 4 7 When you have finished press the Scroll buttons to select No at the Another No prompt and press OK 8 Press Stop Clear to return to Standby mode Using group dial numbers To use a group dial en...

Page 56: ...ll buttons until the name you want appears and press OK 5 Press OK 6 Press OK when Yes appears to confirm the deletion 7 Press Stop Clear to return to Standby mode Printing Phone Book You can check yo...

Page 57: ...devices Your machine supports USB memory devices with capacity of up to 512 MB You must use only an authorized USB memory device with an A plug type connector Use only a metal shielded USB memory devi...

Page 58: ...can print TIFF BMP JPEG PDF and PRN files Direct Print option supported file types PRN PCL 6 compatible PRN files can be created by selecting the Print to file check box when you print a document The...

Page 59: ...1 Insert the USB memory device on which the backup data is stored in to the USB memory port 2 Press Menu until System Setup appears on the bottom line of the display and press OK 3 Press OK when Mach...

Page 60: ...the Scroll buttons until Format appears and press OK 6 Press OK when Yes appears to confirm your selection 7 Press Stop Clear to return to Standby mode Viewing the USB memory status You can check the...

Page 61: ...cessories You can purchase and install accessories to enhance your machine s performance and capacity The following accessories are available for your machine Note Your machine comes with 64 MB of on...

Page 62: ...eceived Schedule Jobs This list shows the documents currently stored for delayed faxes along with the starting time and type of each operation JunkFax Report This list shows the fax numbers specified...

Page 63: ...xes and emails Fax Rcv Report Clears all records of received faxes NetScan Report Clears the information on network scan sessions in memory Cleaning your machine To maintain print and scan quality fol...

Page 64: ...you clean the scan unit at the start of each day and during the day as needed 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner lid 3 Wipe the surface of the scanne...

Page 65: ...ears on the display The Status LED blinks red If this happens you can temporarily reestablish print quality by redistributing the remaining toner in the cartridge In some cases white streaks or light...

Page 66: ...artridge into the opening in the machine Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place co...

Page 67: ...sage will remain for reminding you that the new cartridge needs to be installed for quality Note Once you have selected On this setting will be permanently written to the memory of the toner cartridge...

Page 68: ...he ADF Document Jam appears on the display Caution To avoid tearing the document pull out the jammed document gently and slowly 1 Remove any remaining pages from the ADF 2 Open the ADF cover 1 ADF cov...

Page 69: ...nal tray 2 or multi purpose tray below and page 14 3 Paper Jam 1 Open Close Door In the fuser area or around the toner cartridge page 14 3 Paper Jam 2 Check Inside In the paper exit area page 14 4 Dup...

Page 70: ...aight up and out 5 Insert the trays back into the machine Printing automatically resumes In the multi purpose tray 1 If the paper is not feeding properly pull the paper out of the machine 2 Open and c...

Page 71: ...2 Gently pull the paper out of the output tray If you do not see the jammed paper or if there is any resistance when you pull stop and go to the next step 3 Open the rear cover 4 If you see the jamme...

Page 72: ...ull push the pressure lever on each side up to loose the paper and then remove it 9 Return the lever door stopper and guide to their original position 10 Close the rear cover Printing automatically re...

Page 73: ...ectly Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside wall of the tray Do not remove paper from the tray while your machine is printing Flex fan and...

Page 74: ...memory space Document Jam The loaded original has jammed in the ADF Clear the jam See page 14 1 Door Open The front cover or rear cover is not securely latched Close the cover until it locks into plac...

Page 75: ...lti purpose tray See page 5 7 Network Error There is a problem with the network Contact your network administrator Message Meaning Suggested solutions No Answer The receiving fax machine has not answe...

Page 76: ...nd Error AUTH There is a problem in SMTP authentication Configure the authentication setting Send Error DNS There is a problem in DNS Configure the DNS setting Send Error POP3 There is a problem in PO...

Page 77: ...u selected Continue at the NonGenuine Toner prompt Install the genuine toner cartridge Toner Empty Replace Toner The toner in the cartridge has run out Install a new genuine toner cartridge You can ke...

Page 78: ...If an original does not feed into the machine the ADF rubber pad may require to be replaced Contact your service representative Transparencies stick together in the paper exit Use only transparencies...

Page 79: ...ect Try a print job that you have already printed successfully If possible attach the cable and the machine to another computer and try a print job that you know works Finally try a new printer cable...

Page 80: ...ry a different brand of paper See page 5 8 The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper If these steps do not correct th...

Page 81: ...and humidity can cause paper curl See page 5 8 Turn over the stack of paper in the tray Also try rotating the paper 180 in the tray Try printing to the rear cover Condition Suggested solutions Wrinkl...

Page 82: ...copies Smears lines marks or spots appears on copies If defects are on the original press Darkness to lighten the background of your copies If no defects are on the original clean the scan unit See pa...

Page 83: ...ext Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image Set your computer to the ECP printer mode through BIOS setting It w...

Page 84: ...e ADF rubber pad may need to be replaced Contact your service representative Faxes are not received automatically The receiving mode should be set to Fax Make sure that there is paper in the tray Chec...

Page 85: ...he PostScript driver referring to the Software section Print a configuration page and verify that the PS version is available for printing If the problem persists contact a service representative Comm...

Page 86: ...ty from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk round before finishing installation discharge any static elect...

Page 87: ...d on your computer For details about installing the PS printer driver see the Software section 2 Click the Windows Start menu 3 For Windows 98 Me NT 4 0 2000 select Settings and then Printers For Wind...

Page 88: ...xternal dimension W x D x H 466 x 435 4 x 458 mm 18 3 x 17 1 x 18 in Printer specifications Weight including consumables 18 9 Kg 41 6 lb Package weight Paper 2 8 Kg 6 17 lb Plastic 0 7 Kg 1 54 lb Duty...

Page 89: ...aten up to 600 x 300 photo using ADF Print up to 600 x 600 text text photo photo Zoom rate Scanner glass 25 to 400 ADF 25 to 100 Multiple copies 1 to 99 pages Grayscale 256 levels Facsimile specificat...

Page 90: ...Pattern Detection 9 4 drum clean 13 5 E Erasing background special copy 6 4 error messages 14 7 F fax header set 9 1 Fax mode receiving mode 9 4 fax number set 9 1 faxing default settings change 10 2...

Page 91: ...in DRPD mode 9 4 in Fax mode 9 4 in Secure Receiving mode 9 5 in Tel mode 9 4 in the memory 9 6 receiving modes 9 3 redialing automatically 9 3 manually 9 3 replacing toner cartridge 13 5 replacing t...

Page 92: ...Software section...

Page 93: ...nting to a file PRN 13 Printer Settings 13 Layout Tab 14 Paper Tab 14 Graphics Tab 15 Extras Tab 16 About Tab 17 Printer Tab 17 Using a Favorite Setting 17 Using Help 17 Chapter 3 Advanced Printing Pr...

Page 94: ...er Locally Setting Up a Host Computer 24 Setting Up a Client Computer 24 Chapter 6 Using Utility Applications Using Printer Settings Utility 25 Using Onscreen Help File 25 Opening the Troubleshooting...

Page 95: ...or Macintosh 30 Printer driver 30 Scan driver 31 Setting Up the Printer 31 For a Network connected 31 For a USB connected 31 Printing 32 Printing a Document 32 Changing Printer Settings 32 Printing Mu...

Page 96: ...nd go to Installing Software for Network Printing on page 7 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installati...

Page 97: ...ext and skip to step 7 6 If the test page prints out correctly click Yes If not click No to reprint it 7 Click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstal...

Page 98: ...don t want to connect the printer at this time click Next and No on the following screen Then the installation will start and a test page will not be printed at the end of the installation The install...

Page 99: ...printer s User s Guide 2 Insert the supplied CD ROM into your CD ROM drive The CD ROM should automatically run and an installation window appears If the installation window does not appear click Star...

Page 100: ...ter Software on page 10 Custom Installation You can choose individual components to install and set a specific IP address 1 Make sure that the printer is connected to your network and powered on For d...

Page 101: ...g the Browse button NOTE If you want to set a specific IP address on a specific network printer click the Set IP Address button The Set IP Address window appears Do as follows a Select a printer to be...

Page 102: ...u select Programs or All Programs Type 104 Maintenance 3 Select Repair and click Next 4 The list of printers available on the network appears Select the printer you want to install from the list and t...

Page 103: ...or local printing and you select your printer driver name the window asking you to print a test page appears Do as follows a To print a test page select the check box and click Next b If the test page...

Page 104: ...printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application f...

Page 105: ...ffer depending on the printer in use If you access printer properties through the Printers folder you can view additional Windows based tabs refer to your Windows User s Guide and the Printer tab see...

Page 106: ...Printing a Document on page 12 for more information on accessing printer properties Click the Paper tab to access various paper properties Copies Copies allows you to choose the number of copies to be...

Page 107: ...Printing a Document on page 12 for more information on accessing printer properties Click the Graphic tab to display the properties shown below Resolution The higher the setting the sharper the clari...

Page 108: ...select output options for your document See Printing a Document on page 12 for more information about accessing the printer properties Click the Extras tab to access the following feature Watermark Yo...

Page 109: ...le on each properties tab allows you to save the current properties settings for future use To save a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favo...

Page 110: ...Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in si...

Page 111: ...asier to pasting the sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inche...

Page 112: ...2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can change the size of a page s content to appear larger or smaller on the printed page 1 To change the print settings from your sof...

Page 113: ...message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or graysca...

Page 114: ...T Dear ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you...

Page 115: ...ons will override settings you specify in the printer driver Change all print settings available in the software application first and change any remaining settings using the printer driver The settin...

Page 116: ...ROM Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this pr...

Page 117: ...anges to the printer click the Apply button Using Onscreen Help File For more information about Printer Settings Utility click Opening the Troubleshooting Guide Double click the Status Monitor icon on...

Page 118: ...s upon various factors including computer speed available disk space memory the size of the image being scanned and bit depth settings Thus depending on your system and what you are scanning you may n...

Page 119: ...chine supports the fax feature Double click this icon Make sure that your printer is selected 4 Click Scan To The Scan To menu bar appears on the SmarThru 4 window Scan To lets you use the following s...

Page 120: ...an image Please refer to the user s guide of the application Scanning Using the WIA Driver Your machine also supports the Windows Image Acquisition WIA driver for scanning images WIA is one of the st...

Page 121: ...s and cameras 4 Click Scan and then scan driver is opened 5 Choose your scanning preferences and click Preview to see your preferences affect the picture 6 Click Scan NOTE If you want to cancel the sc...

Page 122: ...machine provides you with the PPD file to use the PS driver Apple LaserWriter driver for printing on a Macintosh computer Also it provides you with the Twain driver for scanning on a Macintosh compute...

Page 123: ...g Up the Printer Set up for your printer will be different depending on which cable you use to connect the printer to your computer the network cable or the USB cable For a Network connected 1 Follow...

Page 124: ...ke sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The print...

Page 125: ...of print material select the corresponding paper type Resolution Quality You can select the printing resolution The higher the setting the sharper the clarity of printed characters and graphics The h...

Page 126: ...nd the first page of the next copy will be printed on the front and back of one sheet In case of Uncollated copy the same page will be printed on the front and back of one sheet Therefore if you need...

Page 127: ...e 22 print 22 P Paper properties set 14 paper size set 14 paper source set Windows 14 paper type set Macintosh 33 poster print 19 PostScript driver installing 23 print document 12 fit to page 20 from...

Page 128: ...tall Windows 10 system requirements Macintosh 30 uninstall Windows 11 status monitor use 25 T toner save set 15 TWAIN scan 28 U uninstall software Windows 11 W watermark create 21 delete 21 edit 21 pr...

Page 129: ...Laser MFP User s Guide G960 8650...

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