
When a Message Appears and the Machine
Cannot Be Operated
Message
Condition
Solution and reference
"Service Call"
SCxxx-xx
Contact
Serial No. of Machine
The machine needs to
be repaired.
Consider repairing the machine.
"Functional Problems"
SCxxx-xx
Contact
Serial No. of Machine
A malfunction that
requires maintenance or
repair has occurred.
Prepare for maintenance or consider repairing
the machine.
• If a message prompts you to turn the
power of the machine off and then on, the
problem may be resolved by turning off
the power, waiting for 10 seconds or
more after confirming that the main
power indicator is turned off, and then
turning on the power.
page 9 "Turning On and Off the Power"
• When "Press [Cancel] to cancel mode" is
displayed, you can continue using the
machine except for the function in which
the malfunction is occurring after pressing
[Cancel].
"Please wait."
The machine is
recovering from the
sleep mode.
Wait a while. Turn off the power of the
machine if the message persists after five
minutes, wait for 10 seconds or more after
confirming that the main power indicator is
turned off, and then turn on the power.
page 9 "Turning On and Off the Power"
9. Troubleshooting
228
Summary of Contents for IM 550 Series
Page 2: ......
Page 76: ...1 Getting Started 74...
Page 94: ...2 Copy 92...
Page 168: ...5 Scan 166...
Page 176: ...6 Document Server 174...
Page 182: ...7 Web Image Monitor 180...
Page 218: ...8 Adding Paper and Toner 216...
Page 332: ...10 Specifications for the Machine 330...
Page 340: ...MEMO 338...
Page 341: ...MEMO 339...
Page 342: ...MEMO 340 EN GB EN US EN AU D0BW 7024...
Page 343: ...2019...
Page 344: ...D0BW 7024 AU EN US EN GB EN...