Ricoh IM 350, User Manual

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Message Cause Solution
"Transfer error has occured.
Check the status of the
remote machine." A network error occurred
during transfer. • Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the main machine is
working correctly.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about transmission,
contact your administrator.
"The HDD of the remote
machine is full." The hard disk became full
after using the remote fax
function to scan an original. Delete unnecessary files.
• Settings that can be confirmed in [System Settings] or [Fax Features] on the control panel can also
be confirmed by using a web browser on a networked computer. (Use Web Image Monitor, which
is installed on the machine.) For details about displaying Web Image Monitor, see "Using a Web
Browser", Settings. For details about using Web Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen,
prompting you to add paper. If there is paper left in the other trays, you can receive documents as
usual, even if the message appears on the screen. You can turn this function on or off with
"Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.
• If "Check whether there are any network problems." appears, the machine is not correctly
connected to the network or the settings of the machine are not correct. If you do not need to
connect to a network, you can specify the setting so this message is not displayed, and then [Check
Status] no longer lights up. For details about how to do this, see "Parameter Settings", Fax. If you
reconnect the machine to the network, be sure to set "Display" by configuring the appropriate user
parameter.
9. Troubleshooting
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