Ricoh AP-C3, Field Service Manual, Page: 771 / 1334

3. Switch the machine off and on to resume operation.
The debug information for the error is saved on the hard disk. This lets the service representative
retrieve it on their next visit by copying it from the HDD to an SD card.
Debug Log Codes
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key
This SP copies the log on an SD card (the file that contains the information written directly from shared
memory) to a log specified by key number. The copy operation is executed in the log directory of the SD
card inserted in the same slot. (This function does not copy from one slot to another.) Each SD card can
hold up to 4 MB of file data. Unique file names are created for the data during the copy operation to
prevent overwriting files of the same name. This means that log data from more than one machine can
be copied onto the same SD card. This command does not execute if there is no log on the HDD for the
name of the specified key.
SP5857-016 Create a File on HDD to Store a Log
This SP creates a 32 MB file to store a log on the HDD. However, this is not a completely empty file. The
created file will hold the number “2225” as the SCS key number and other non-volatile information.
Even if this SP is not executed, a file is created on the HDD when the first log is stored on the HDD (it
takes some time to complete this operation). This creates the possibility that the machine may be
switched off and on before the log can be created completely. If you execute this SP to create the log
file beforehand, this will greatly reduce the amount of time required to acquire the log information and
save onto the HDD. With the file already created on the HDD for the log file, the data only needs to be
recorded. A new log file does not need to be created. To create a new log file, do SP5857-011 to
delete the debug log data from the HDD. Then do SP5857-016.
SP5857-017 Create a File on SD Card to Store a Log
This SP creates a 4 MB file to store a log on an SD card. However, this is not a completely empty file.
The created file will hold the number “2225” as the SCS key number and other non-volatile information.
Even if this SP is not executed, a file is created on the SD card when the first log is stored on the SD card
(it takes some time to complete this operation). This creates the possibility that the machine may be
switched off and on before the log can be created completely. If you execute this SP to create the log
file beforehand, this will greatly reduce the amount of time required to acquire the log information and
save onto the SD card. With the file already created on the SD card for the log file, the data only needs
to be recorded; a new log file does not require creation. To create a new log file, do SP5857-012 to
delete the debug log data from the SD card. Then do SP5857-017.
Using the Debug Log
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