Ricoh AficioSP C410DN Page 180 Hardware Manual Download | Manualshive

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Troubleshooting

168

9

Additional Troubleshooting

Problems

Solutions

Strange noise is heard.

If a supply was recently replaced or an option attached in the
area the strange noise is coming from, check the supply or
option is properly attached. If the strange noise persists, con-
tact your sales or service representative.

No e-mail is received when an
Alert occurs, and after resolving
an Alert.

• Confirm

[

Notify by Email

]

is active in the System Menu on

the Control Panel. See “System Menu”, Software Guide.

• Access the printer through the Web browser, log on as an

Administrator on the Web Image Monitor, and then con-
firm the following settings in

[

Auto E-mail Notification

]

:

• Device E-mail Address

• Groups to Notify

• Select Groups/Items to Notify
For details about the settings, see Web Image Monitor
Help.

• Access the printer through the Web browser, log on as an

Administrator on the Web Image Monitor, and then con-
firm the settings of the SMTP server in

[

E-mail

]

.

For details about the settings, see Web Image Monitor
Help.

• When the power is turned off before the e-mail is trans-

mitted, the e-mail will not be received.

• Check the e-mail address set for the destination. Confirm

the printer's operation history using the Web Image Mon-
itor's System Log menu in

[

Network

]

. If the e-mail was sent

but not received, it is possible the destination was incor-
rect. Also check the information concerning error mail
from the e-mail server.

The setting for

[

Notify by Email

]

on the System Menu was
changed from

[

Off

]

to

[

On

]

, but e-

mail is not arriving.

After changing the setting, turn the main unit's power off
and then back on again.

Error notification e-mail was re-
ceived, but no error-solved e-
mail is received.

Check e-mail is set for sending using the Web Image Moni-
tor's

[

Auto E-mail Notification

]

at the time the error was fixed.

You must click the

[

Edit

]

button of

[

Detailed Settings of Each

Item

]

in

[

Auto E-mail Notification

]

, and set

[

Notify when error:

]

to

[

Occurs & Fixed

]

on the displayed screen.

For details about the settings, see Web Image Monitor Help.

Alert Resolving is set for send-
ing e-mail, but no Alert-re-
solved e-mail is sent.

If the power of the main unit is turned off after an Alert oc-
curs, the Alert is resolved during the time the power is off: no
Alert-resolved e-mail is sent.

Alert Occurrence and Alert Re-
solving are set for sending e-
mail, but while no Alert Occur-
rence mail is received, Alert-re-
solved e-mail is received.

Alert-notification e-mail is not sent if the problem is resolved
before sending. However, an Alert-resolved e-mail is sent.

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Summary of Contents for AficioSP C410DN

Page 1: ...rect use be sure to read the Safety Information before using the machine Guide to the Printer Installing Options Connecting the Printer Configuration Paper and Other Media Replacing Consumables and Maintenance Kit Cleaning the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix 1 2 3 4 5 6 7 8 9 10 11 ...

Page 2: ......

Page 3: ...ark Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks The proper names of the Windows operating systems are as follows Microsoft Windows 95 operating system Microsoft Windows 98 operating system Microsoft Windows Millennium Edition Windows Me The product names of Windows 2000 are ...

Page 4: ...afety please follow the instructions and handle the machine as indicated High temperature parts Turn off the main power and be careful when replacing fusing unit removing misfed paper The inside of this printer becomes very hot Do not touch parts labelled v in dicating a hot surface Touching these parts will result in burns AQC0 ...

Page 5: ...ame Do not incinerate spilled toner or used toner Toner dust is flammable and might ignite when exposed to an open flame Disposal should take place at an authorized dealer or an appropriate collection site If you dispose of the used toner containers yourself dispose of them according to local regulations ...

Page 6: ...n about paper and procedures such as installing options replacing consumables responding to error messages and resolving jams Software Guide Contain procedures for using this machine in a network environment utiliz ing the software and using security functions Security Guide This manual is for administrators of the machine It explains security func tions that the administrators can use to protect ...

Page 7: ...ead these notes They can be found in the Safety Information Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations Indicates supplementary explanations of the machine s functions and instruc tions on resolving user errors This symbol is located at the end of sections It i...

Page 8: ...ter You can identify the model by checking the label on the rear of the printer Read if you purchase this model This explains about the 120 V model printer You can identify the model by checking the label on the rear of the printer Read if you purchase this model Note You can identify the printer s model by checking the label on the rear of the printer as shown AQC065S ...

Page 9: ...directory C Select an interface language and then click OK D Click Install manuals E Follow the instructions on the screen to complete the installation F Click Finish when the installation is completed G Click Exit Note Auto Run may not work under certain operating system setting If this is the case copy all data on the CD ROM root directory to your hard disk drive and then launch Setup exe to sta...

Page 10: ...13 Attaching Paper Feed Unit Type 4000 14 Attaching Memory Unit Type D 128MB Memory Unit Type E 256MB SDRAM Module 17 Attaching User Account Enhance Unit Type E 22 Attaching Hard Disk Drive Type 4000 27 Attaching IEEE 802 11b Interface Unit 33 Attaching Bluetooth Interface Unit Type 3245 36 Attaching IEEE 1284 Interface Board Type A 39 Attaching the USB Host Interface Board Type A 41 Attaching Gig...

Page 11: ...artridge 105 Replacing the Photo Conductor Unit 109 Replacing the Intermediate Transfer Unit 115 Replacing the Waste Toner Bottle 120 Replacing the Maintenance Kit 123 Before Replacing 123 Replacing the Friction Pad 124 Replacing the Paper Feed Roller 126 Replacing the Transfer Roller 128 Replacing the Fusing Unit 130 Replacing the Dustproof Filter 132 7 Cleaning the Printer Cautions to Take When ...

Page 12: ...sfed Paper Removing Misfed Paper 171 When the Paper Misfeed Message Appears Cover A 172 When the Paper Misfeed Message Appears Cover Z 175 11 Appendix Moving and Transporting the Printer 177 Moving the Printer 178 Consumables 179 Toner Cartridge 179 Waste Toner Bottle 180 Photo Conductor Unit 180 Intermediate Transfer Unit Transfer Unit 181 Maintenance Kit 181 Specifications 182 Mainframe 182 Opti...

Page 13: ...ing unit or roller pull the levers marked A on either side of the printer To remove jammed paper press the button marked Z on the right side of the printer 3 Bypass Tray Up to 100 sheets of plain paper can be loaded 4 Power Switch Use this switch to turn the power on and off 5 Tray 1 Up to 550 sheets of plain paper can be loaded 6 Standard Tray Output is stacked here with the print side down 7 Top...

Page 14: ...is blocked or obstructed The dustproof filter needs to be replaced regularly for proper maintenance 11 Front Cover Z Open Button Note When setting paper larger than A5 K pull out the paper extender as shown For details about the sizes and types of paper that can be used see p 77 Paper and Other Media Supported by This Printer AQC022S ...

Page 15: ... Interface Board Slots Insert an optional IEEE 802 11b interface unit wireless interface board or 1284 in terface board in this slot Up to two inter face board can be inserted at a time 5 Expansion Card Slots Install expansion cards in these slots There are three slots When you use the expansion card use the center slot 6 Front Cover A Open Levers 7 Left Cover Open this cover when replacing the ph...

Page 16: ...y replace the photo conductor unit 4 Inner Cover Open this when replacing the photo con ductor units or intermediate transfer unit 5 Waste Toner Bottle Collects toner that is wasted during printing If the message which prompts you to re place it appears on the display replace the waste toner bottle 6 Fusing Unit If the message which prompts you to re place it appears on the display replace the fus...

Page 17: ...nter is online press this key to cancel an ongoing print job 5 Menu key Press this key to make and check the cur rent printer settings For details See Making Printer Settings Using the Control Panel Software Guide 6 Power indicator This indicator remains lit while the pow er is on It is unlit when the power is off or while the printer is in the Energy Saver mode 7 Alert indicator Lights up wheneve...

Page 18: ...Guide to the Printer 6 1 10 OK key Press this key to execute menu items se lected on the display 11 Escape key Press this key to return to the previous condition on the display ...

Page 19: ...g the Display and Using Keys This section explains how to read the display and using the selection key for the initial display 1 Escape key Press to cancel an operation or return to the previous display 2 OK key Press to set a selected item or entered nu meric value 3 Scroll keys Press to move the cursor in each direc tion step by step When the U T V or W key ap pears in this manual press the scro...

Page 20: ...Guide to the Printer 8 1 ...

Page 21: ...become damaged Damaged plugs or cables can cause an electrical or fire hazard When lifting the machine use the grips on both sides The machine could break or cause an injury if dropped The 25 ppm model printer The 30 ppm model printer Paper Feed Unit Type 4000 Available Available Hard Disk Drive Type 4000 Available Available Memory Unit Type D 128MB Available Available Memory Unit Type E 256MB Ava...

Page 22: ...ard D Install the hard disk drive Hard Disk Drive Type 4000 Install the hard disk drive to the controller board E Install the IEEE 1284 interface board IEEE 802 11b interface unit Bluetooth interface unit USB host interface board or Gigabit Ethernet board Install the IEEE 1284 interface board IEEE 802 11b interface unit Bluetooth interface unit USB host interface board or Gigabit Ethernet board on...

Page 23: ...tions shown in the illustration Exterior 1 Paper Feed Unit Type 4000 Loads up to 550 sheets of paper Up to two paper feed units can be in stalled on the printer Installed tray units are identified as Tray 2 and Tray 3 See p 14 Attaching Paper Feed Unit Type 4000 AET061S ...

Page 24: ...erwrite Security Unit Type E See p 48 Attaching the Camera Direct Print Card See p 50 Attaching VM Card Type D See p 52 Attaching Data Storage Card Type A 4 Hard Disk Drive Type 4000 See p 27 Attaching Hard Disk Drive Type 4000 5 User Account Enhance Unit Type E See p 22 Attaching User Account En hance Unit Type E Note You can have two of the following types of extension board installed at the sam...

Page 25: ... unit or the printer hard disk carefully follow the instruction be low to re install the controller board Re install the controller board into the printer by pushing the bottom center area of the board as shown in the illustration Important The following may occur if the controller board is not properly installed all control panel indicators are lit no control panel indicators is lit the SC670 err...

Page 26: ...d unit you must make settings in the printer driver Check the printer nameplate to confirm the model code A Check the package contains the following Paper Feed Unit including a paper tray B Turn off the power and then unplug the power cable C Remove the orange fastening tapes from the paper feed unit The printer weights approximately 50 kg 110 3 lb When moving the print er use the inset grips on b...

Page 27: ...he printer should always be lifted by at least two people E Align the printer with the two upright pins on the paper feed unit and then lower the printer slowly When installing two paper feed units connect the two units first using the same procedure below before connecting the units to the printer AQC031S AET074S AET075S ...

Page 28: ...l appear for Connection Equipment on the configuration page If the paper feed unit is not installed properly reinstall it following this procedure If you cannot install it properly even after attempting reinstal lation contact your sales or service representative Reference For printing the configuration page see Test Printing Quick Installation Guide For loading paper onto the paper tray see p 89 ...

Page 29: ...y Static electricity can damage the memory unit Do not subject the memory unit to physical shocks Available memory varies depending on a model type Before using the new memory unit Be sure to make settings in the printer driver A Turn off the power and then unplug the power cable B Loosen the three screws securing the controller board The screws cannot be fully removed Do not touch the inside of t...

Page 30: ...efully pull out the controller board Using both hands slide the controller board completely out D Place the controller board on a flat surface and then loosen the four screws to remove the cover The screws cannot be fully removed AQC640S AQC650S AQC660S ...

Page 31: ...SDRAM module is installed in the inner slot To install an additional memory attach an additional SDRAM module to the outer slot or replace the default SDRAM module F When installing an SDRAM module in a vacant slot align the notch of the SDRAM module with the slot and then insert the module vertically G Press down the SDRAM module until it clicks into place AQC670S AET076S AET077S ...

Page 32: ...le and then install two 256 MB SDRAM modules I To install other options on the controller board follow the appropriate in stallation procedure s and then screw down the controller board cover J Fasten the four screws to attach the cover K Align the controller board with the left and right rails and then push it carefully in until it stops The printer may malfunction if the controller board is not ...

Page 33: ...rly the memory capacity will appear under Total Memo ry on the configuration page The table below shows the total SDRAM module capacities If the memory unit is not properly installed repeat this procedure If you cannot install it properly even after reinstallation contact your sales or service representative Reference For printing the configuration page see Test Printing Quick Installation Guide I...

Page 34: ...can damage User Account Enhance Unit Do not subject User Account Enhance Unit to physical shocks A Check the package contains the following User Account Enhance Unit Type E B Turn off the power and then unplug the power cable C Loosen the three screws securing the controller board The screws cannot be fully removed Do not touch the inside of the controller board compartment Doing so may cause a ma...

Page 35: ...ndles and then pull the controller board carefully out Using both hands slide the controller board completely out E Place the controller board on a flat surface Loosen the five screws to re move the cover The screws cannot be fully removed AQC640S AQC650S AQC660S ...

Page 36: ...ance Unit as shown G Align the notch of User Account Enhance Unit and then insert it into the controller board pressing it down until it clicks into place H Make sure that User Account Enhance Unit is firmly connected to the con troller board AQC680S AET081S AET082S ...

Page 37: ...ight rails and then push it carefully in until it stops Push on the area of the controller board that is marked PUSH Push in the controller board until it can go no further The printer may malfunction if the controller board is not properly installed K Fasten the controller board to the printer using the three screws AQC700S AQC710S AQC720S ...

Page 38: ... Connection on the configuration page If the User Account Enhance Unit is not installed properly reinstall it fol lowing this procedure If you cannot install it properly even after attempt ing reinstallation contact your sales or service representative Reference For printing the configuration page see Test Printing Quick Installation Guide Install the controller board carefully For details see p 1...

Page 39: ...y Static electricity can damage the hard disk drive Do not subject the hard disk drive to physical shocks Before using the new hard disk drive be sure to make the settings in the print er driver A Check the package contains the following Hard Disk Drive Flat Cable Do not touch the inside of the controller board compartment Doing so may cause a machine malfunction or a burn AET083S AQC500S ...

Page 40: ...ing Options 28 2 Power Cable Four Screws B Turn off the power and then unplug the power cable C Loosen the three screws securing the controller board The screws cannot be fully removed AET085S AET086S AQC630S ...

Page 41: ...nd then pull the controller board carefully out Using both hands slide the controller board completely out E Place the controller board on a flat surface and then loosen the four screws to remove the cover The screws cannot be fully removed AQC640S AQC650S AQC660S ...

Page 42: ...e to install the hard disk drive unit as shown G Use the screws supplied with the hard disk drive to secure the unit to the controller board H Connect the power cable to the hard disk drive and controller board AET069S AET087S AET088S ...

Page 43: ...ose the con troller board but go to the steps for installing the option K Fasten the four screws to attach the cover L Align the controller board with the left and right rails and then push it carefully in until it stops Push only on the area of the controller board that is marked PUSH Push in the controller board until it can go no further The printer may malfunction if the controller board is no...

Page 44: ...rint menu If it is installed properly Hard Disk Drive will appear for Device Connection on the configuration page If the hard disk drive is not installed properly reinstall it following this procedure If you cannot install it properly even after attempting reinstal lation contact your sales or service representative Reference For printing the configuration page see Test Printing Quick Installation...

Page 45: ... static electricity Static electricity can damage the 802 11b interface unit Do not subject the 802 11b interface unit to physical shocks A Check the contents of the package for the following IEEE 802 11b Interface Unit Interface Unit Card Antenna Do not touch the inside of the controller board compartment Doing so may cause a machine malfunction or a burn AAL151S ZHBP420E ZHBP430E ...

Page 46: ...le C Loosen the two screws and remove the cover of the 802 11b interface unit installation unit The removed cover is not used when installing the interface unit D Fully insert the 802 11b interface unit E Tighten the two screws to secure the interface unit AAL888S AQC091S AET094S AQC095S ...

Page 47: ...on you can check the 802 11b interface unit is properly installed Print the configuration page from the List Test Print menu If it is installed properly IEEE 802 11b will appear for Device Connection on the configuration page If the 802 11b interface unit is not installed properly reinstall it following this procedure If you cannot install it properly even after attempting rein stallation contact ...

Page 48: ...uetooth interface unit touch something metal to discharge static electricity Static electricity thing damage the Bluetooth inter face unit Do not subject the Bluetooth interface unit to physical shocks A Check the contents of the package for the following Bluetooth Interface Unit Type 3245 Interface Unit Card Do not touch inside the controller board compartment Doing so may cause a machine malfunc...

Page 49: ...e power cable C Loosen the two screws and remove the cover of the Bluetooth interface unit installation unit The removed cover is not used when installing the interface unit D Fully insert the Bluetooth interface unit E Tighten the two screws to secure the interface unit AAL888S AQC091S AET094S AQC095S ...

Page 50: ...interface unit is properly installed Print the configuration page from the List Test Print menu If it is installed properly Bluetooth will appear for Device Con nection on the configuration page If the Bluetooth interface unit is not installed properly reinstall it follow ing this procedure If you cannot install it properly even after attempting reinstallation contact your sales or service represe...

Page 51: ...not subject the 1284 interface board to physical shocks A Check the package contains the following IEEE 1284 Interface Board Type A B Turn off the power and then unplug the power cable C Loosen the two screws and remove the cover of the 1284 interface board in stallation unit The removed cover is not used when installing the 1284 interface board Do not touch inside the controller board compartment...

Page 52: ... 1284 interface board is prop erly installed Print the configuration page from the List Test Print menu If it is installed properly Parallel Interface will appear for Device Con nection on the configuration page If the 1284 interface board is not installed properly reinstall it following this procedure If you cannot install it properly even after attempting rein stallation contact your sales or se...

Page 53: ...self by touching something metal to discharge any static electricity Static electricity can dam age the USB host interface board Do not subject the USB host interface board to physical shocks A Check the contents of the box USB Host Interface Board B Turn off the power and then unplug the power cable C Loosen the two screws and remove the cover of the USB host interface board installation unit The...

Page 54: ...nstalled properly you will see USB Host for Device Connection on the configuration page If the USB host interface board is not installed properly reinstall it follow ing this procedure If you cannot install it properly even after attempting reinstallation contact your sales or service representative You can connect the USB cable from a digital camera to the USB host inter face board For details se...

Page 55: ...ng the gigabit ethernet board ground yourself by touching something metal to discharge any static electricity Static electricity can dam age the gigabit ethernet board Do not subject the gigabit ethernet board to physical shocks A Check the contents of the box Gigabit Ethernet Board Protective caps one each for the ethernet port and the USB port Ferrite core This printer does not require the ferri...

Page 56: ...thernet port and the USB port of the print er and cover each port with its protective cap D Loosen the two screws and remove the cover of the Gigabit ethernet board installation unit The removed cover is not used when installing the interface unit E Fully insert the Gigabit ethernet board AQC046S AQC091S AQC043S ...

Page 57: ...ed properly you will see Gigabit Ethernet Board for Device Connection on the configuration page If the Gigabit ethernet board is not installed properly reinstall it following this procedure If you cannot install it properly even after attempting rein stallation contact your sales or service representative You need to make settings with the control panel before using the gigabit ethernet board For ...

Page 58: ...ight slot for the Data Overwrite Security unit A Check the package contains the following Data Overwrite Security unit B Turn off the power and then unplug the power cable C Remove the cover of the controller board s central expansion card slot D Carefully insert the Data Overwrite Security unit until the card clicks into place AET104S AQC105S AQC106S ...

Page 59: ...Type E 47 2 E Reattach the cover over the Data Overwrite Security unit Fasten the screw to secure the cover Note Do not touch the Data Overwrite Security unit while the printer is in use It may come loose even if pushed only slightly AQC107S ...

Page 60: ...right slot for the Camera Direct Print card A Check the package contains the following Camera Direct Print Card B Turn off the power and then unplug the power cable C Remove the cover of the controller board s center expansion card slot D Carefully insert the Camera Direct Print card until the card clicks into place AET104S AQC105S AQC106S ...

Page 61: ...t Card 49 2 E Reattach the cover over the Camera Direct Print card Fasten the screw to se cure the cover Note Do not touch the Camera Direct Print card while the printer is in use It may come loose even if pushed only slightly AQC107S ...

Page 62: ...Use the right slot for the VM card A Check the package contains the following VM Card Type D B Turn off the power and then unplug the power cable C Remove the cover of the controller board s center expansion card slot D Carefully insert the VM card until the card clicks into place AET104S AQC105S AQC106S ...

Page 63: ...g VM Card Type D 51 2 E Reattach the cover over the VM card Fasten the screw to secure the cover Note Do not touch the VM card while the printer is in use It may come loose even if pushed only slightly AQC107S ...

Page 64: ...e right slot for the Data Storage card A Check the package contains the following Data Storage Card Type A B Turn off the power and then unplug the power cable C Remove the cover of the controller board s central expansion card slot D Carefully insert the Data Storage card until the card clicks into place AET104S AQC105S AQC106S ...

Page 65: ...Card Type A 53 2 E Reattach the cover over the Data Storage card Fasten the screw to secure the cover Note Do not touch the Data Storage card while the printer is in use It may come loose even if pushed only slightly AQC107S ...

Page 66: ...Installing Options 54 2 ...

Page 67: ...ethernet board which supports 1000BASE T is available Important Use shielded Ethernet cable Unshielded cables create electromagnetic inter ference that could cause malfunctions The Ethernet cable is not supplied with this printer Select your cable accord ing to the network environment A Attach one ferrite core at the printer end of the Ethernet cable and then at tach the other ferrite core about 1...

Page 68: ...ttached to the printer D Connect the other end of the cable to the printer s network such as a hub Note The printer s ethernet and USB ports are not available when the gigabit ethernet board is attached to the printer Reference For details about network environment settings see Software Guide For details about attaching the gigabit ethernet board see p 43 Attaching Gigabit Ethernet Board Type A AQ...

Page 69: ...ing used It comes off when 10BASE T is being used 2 Green comes on when the printer is properly connected to the net work For gigabit ethernet board 1 Green comes on when 10BASE T is being used 2 Yellow comes on 100BASE TX is being used Green and yellow lamps are lit when 1000BASE T is being used AQC070S AQC070S ...

Page 70: ...nnector of the USB2 0 cable to the USB port B If the gigabit ethernet board is attached connect the square shaped connec tor of the USB2 0 cable to the USB port of the board The printer s ethernet and USB ports are not available when the gigabit eth ernet board is attached to the printer C Connect the opposite end s flat connector to devices such as your compu ter s USB interface or a USB hub Refe...

Page 71: ...nal units USB Host Interface Board Type A Optional Interface Unit Camera Direct Print Card Type B Expansion Card The USB host interface board is supplied with a USB cable and a hook onto which you can roll up and hang the cable Make sure your digital camera supports PictBridge A Attach the hook on the back of the printer near the USB connection slot Attach the hook where it will not interfere with...

Page 72: ...ector on the opposite end of the USB cable to the digital camera E Secure the USB cable using the hook Reference For details about attaching the USB host interface board see p 41 Attach ing the USB Host Interface Board Type A For details about attaching the Camera Direct Print card see p 48 Attach ing the Camera Direct Print Card For details about direct printing see Direct Printing from digital c...

Page 73: ...ielded interface cable Unshielded cables create electromagnetic inter ference that could cause malfunctions A Turn off the printer and computer B Connect the cable to the interface socket of the IEEE 1284 interface board Important Voltage rating of the computer s parallel port DC 5 V max C Securely attach the other end of the parallel cable to your computer s paral lel port Secure the cable Refere...

Page 74: ...Connecting the Printer 62 3 ...

Page 75: ... the control panel settings and their default values These items appear in the Host Interface menu Note If Auto Obtain DHCP is in use the IP address subnet mask and gateway ad dress are all set automatically Make this setting only when it is necessary See Software Guide Setting Name Value Auto Obtain DHCP On IPv4 Address 011 022 033 044 Subnet Mask 000 000 000 000 Gateway Address 000 000 000 000 F...

Page 76: ...Interface using T or U and then press the OK key C Select Network using T or U and then press the OK key D Select Effective Protocol using T or U and then press the OK key E Select the network protocol using T or U and then press the OK key AQC001S Y M C K ...

Page 77: ... and then press the OK key To get the IP address for the printer contact your network administrator I To specify the IP Address press IP Add If you use IPv4 assign also Subnet Mask and Gateway Address To assign these press Subnet M or Gateway instead J Enter the address using T or U and then press the OK key Press the T or U key to enter the left most entry field of the address After entering the ...

Page 78: ...o not select Specify in this step the address you set will not be saved L Press the Menu key to return to the initial screen M Print a configuration page to confirm the settings made Reference For details about printing the configuration page see Test Printing Quick Installation Guide ...

Page 79: ...CP is selected you cannot make settings for the fol lowing items IP Address Subnet Mask Gateway Address Consult your network administrator for information about making network settings A Press the Menu key B Select Host Interface using T or U and then press the OK key C Select Network using T or U and then press the OK key D Select Machine IPv4 Address using T or U and then press the OK key AQC001...

Page 80: ...r To check the detected addresses press the followings IP Add IP address Subnet M Subnet Mask Gateway Default Gateway F Press the Menu key to return to the initial screen G Print a configuration page to confirm the settings made Reference For details about printing the configuration page see Test Printing Quick Installation Guide ...

Page 81: ...use the default setting Auto Select When you first select Auto Se lect the frame type detected by the printer is adopted If your network can use more than two frame types the printer may fail to select the correct frame type if Auto Select is selected In this case select the appropriate frame type A Press the Menu key B Select Host Interface using T or U and then press the OK key C Select Network ...

Page 82: ...ey E Select the frame type using T or U and then press the OK key F Press the Menu key to return to the initial screen G Print a configuration page to confirm the settings made Reference For details about printing the configuration page see Test Printing Quick Installation Guide ...

Page 83: ...e menu and then set the IP Address Subnet Mask Gateway Address DHCP Network Frame Type and Effective Protocol un der Network For details about setting items under Configuring the Printer for the Network see Software Guide The 802 11b interface unit cannot be used simultaneously with a standard ethernet interface A Press the Menu key B Select Host Interface using T or U and then press the OK key Se...

Page 84: ... Name setting is not necessary select Ad hoc The transmission mode of IEEE 802 11b can also be set using a Web brows er For details see Web browser and Configuring the Network Interface Board Using Web Browser Software Guide F If 802 11 Ad hoc or Ad hoc is selected for Communication Mode set the chan nel to use for transmission Confirm the network administrator for the channel to use G In the IEEE...

Page 85: ...Setting SSID If Infrastructure or 802 11 Ad hoc is selected for Communication Mode set SSID to use for transmission Confirm the network administrator for SSID to use A In the IEEE 802 11b menu select SSID Setting using T or U and then press the OK key If an SSID has been set you can check the SSID setting B The message Enter SSID appears Press Text C Enter characters using T or U and then press th...

Page 86: ... Test Printing Quick Installation Guide Setting a WEP key In the case of using a WEP key on a network activate the WEP setting to be used for communication along with WEP Confirm the network administrator for the WEP Key to use A In the IEEE 802 11b menu select Security Type using T or U and then press the OK key B Select WEP using T or U and then press Details When activating the WEP Setting you ...

Page 87: ...to 13 characters for ASCII The number of characters that can be entered is limited to 10 or 26 for hexa decimal and 5 or 13 for ASCII For ASCII character strings each capital letter and lowercase letter is recog nized respectively E When entering characters is completed press Exit F Press the Menu key to return to the initial screen G Print a configuration page to confirm the settings made Referen...

Page 88: ...Configuration 76 4 ...

Page 89: ...tion is determined for each paper size Input Paper Sizes Metric version In this manual On the display Paper feed direction K Feed direction A4 8 1 2 11 Short edge feed direction Feed Direction Size mm Bypass Tray Tray 1 Paper Feed Unit Tray 2 3 A4 K 210 297 B5 K 182 257 A5 1 K 148 210 B6 K 128 182 A6 1 K 105 148 Legal LG 81 2 14 inches K 216 356 Letter LT 81 2 11 inches K 216 279 51 2 81 2 inches ...

Page 90: ...ge you use Set as a custom size setting using the control panel The following sizes are supported Tray 1 approximately 100 216 mm in width and 148 355 6 mm in length Bypass Tray approximately 70 216 mm in width and 140 900 mm in length Paper Feed Unit Tray 2 3 approximately 100 216 mm in width and 210 355 6 mm in length The size is not supported Com 10 Env 4 1 8 9 1 2 inches K 104 8 241 3 C5 Env 6...

Page 91: ... the printer language you use Set as a custom size setting using the control panel The following sizes are supported Feed direction Size inch Bypass Tray Tray 1 Paper Feed Unit Tray 2 3 A4 K 8 26 11 69 B5 K 7 17 10 12 A5 K 5 83 8 26 B6 K 5 04 7 17 A6 K 4 13 5 63 Legal LG K 81 2 14 Letter LT K 81 2 11 5 1 2 8 1 2 inches K 51 2 81 2 Executive Exec K 71 4 101 2 Folio K 81 4 13 Foolscap F4 K 81 2 13 F...

Page 92: ...4 8 5 inches in width and 8 27 14 inches in length The size is not supported Paper weight and number of sheets to be set Check that the top of the stack is not higher than the limit mark inside the tray Supported paper weight Maximum number of sheets plain paper Tray 1 52 216 g m2 14 58 lb 550 80 g m2 20 lb Bypass Tray 52 216 g m2 14 58 lb 100 80 g m2 20 lb Paper Feed Unit Tray 2 Tray 3 52 216 g m...

Page 93: ...y Print side facing down Paper Feed Unit Tray 2 Tray 3 Print side facing up Print quality cannot be guaranteed if paper other than the ones recommended is used For more information about recommended paper contact your sales or service representative Do not use paper that has already been printed onto by other printers Storing Paper Paper should always be stored properly Improperly stored paper mig...

Page 94: ...play Plain Paper for the selected tray s paper type Press the Menu key select Maintenance General Settings and then select Plain Paper Setting Select the tray you want to set and then select Plain Paper 1 or Plain Paper 2 Printer driver setup Select Plain or Plain Recycled in the Paper type list Enabled paper feeding tray Any input tray can be used Number of sheets that can be set Tray 1 550 Tray ...

Page 95: ... printer s control panel as the following Press the Menu key select Maintenance General Settings and then select Coated Paper Select one from Coated Paper 1 Coated Paper 2 Coated Pa per 3 or Coated Paper 4 The greater number corresponds to the thicker setting The one of these items is normally detected automatically according to the paper type you set It is not necessary to change this setting whe...

Page 96: ...uplex printing Thick Paper 1 Possible Thick Paper 2 Not possible Thick Paper Depends on the paper thickness Additional cautions Print speed is slightly slower than when using plain paper When printing on the reverse side of thick paper that is already printed on select Thick 1 Dup Back or Thick 2 Dup Back from Paper Type using the control panel or printer driver Paper thickness 52 60 2 g m2 14 16 ...

Page 97: ... T inside the tray Make sure paper is not stacked higher than the paper guides inside the bypass tray Duplex printing Not possible Additional cautions Print speed is slightly slower compared to plain paper Printer setup Make the following settings using the control panel Press the Menu key select Paper Input and then select OHP Transparency for the selected tray s paper type Printer driver setup C...

Page 98: ...de the tray Make sure paper is not stacked higher than the paper guides inside the bypass tray Duplex printing Not possible Additional cautions If printed envelopes come out badly creased load the enve lopes in the opposite direction Also configure the printer driver to rotate the print object 180 degrees Load envelopes print side down on the bypass tray Load envelopes print side up in the input t...

Page 99: ...y Paper that has already been printed onto except a preprinted letterhead Malfunctions are especially likely when using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper aluminum foil carbon paper and con ductive paper Paper whose weight is heavier or lighter than the limitation Paper with windows holes perforat...

Page 100: ... B Feed direction C Approx 4 2 mm 0 17 inches D Approx 4 2 mm 0 17 inches Note The print area may vary depending on the paper size printer language and printer driver settings Envelope A Print area B Feed direction C Approx 4 2 mm 0 17 inches D Approx 4 2 mm 0 17 inches Note The print area may vary depending on the paper size printer language and printer driver settings ...

Page 101: ...ure paper is not stacked above the limit mark inside the tray Misfeeds might occur Do not put different types of paper in a single paper tray A Slowly slide out the paper tray Tray 1 until it stops Then lift the front of the tray slightly and then pull the tray completely out Place the tray on a flat surface B Pinch the green clips on the side guide and the end guide and then adjust the guides to ...

Page 102: ...paper stack print side up making sure the paper is flush against the paper guides Adjust the paper guides to close any gaps E Lift the front of the paper tray Tray 1 and slowly slide the paper tray back in until it stops Make sure the tray is fully inserted to prevent a paper misfeed Reference For details about paper types supported by the printer see p 81 Paper Recommendations AET043S AET044S AET...

Page 103: ...ow the procedure described below to set the paper size A Press the Menu key B Select Paper Input using T or U and then press the OK key C Select Paper Size tray name using T or U and then press the OK key For example Paper Size Tray 1 is selected for Tray 1 as shown D Select the paper size you want to set using the scroll keys and then press the OK key AQC001S Y M C K ...

Page 104: ...he control panel and want to return the settings to load paper size automatically load paper into the paper tray and follow this procedure A Press the Menu key B Select Paper Input using T or U and then press the OK key C Select Paper Size tray name using T or U and then press the OK key For example Paper Size Tray 1 is selected for Tray 1 as shown AQC001S Y M C K ...

Page 105: ...optional paper feed unit are B5K B6K 51 2 81 2K 8 13K 81 2 13K 81 4 13K 16K 195 267 K 41 8 91 2K 37 8 71 2K C6 Env 114 162 K C5 Env 162 229 K DL Env 110 220 K and Custom Size Paper sizes not selected automatically for Tray 1 are A5K A6K B5K B6K 8 13K 81 2 13K 81 4 13K 16K 195 267 K 41 8 91 2K 37 8 71 2K C6 Env 114 162 K C5 Env 162 229 K DL Env 110 220 K and Custom Size Paper sizes not selected aut...

Page 106: ... than the RPCS printer driver you must configure the settings using control panel The following is the range of paper sizes that can be loaded in each type of the paper trays Tray 1 100 216 mm 3 94 8 5 in in width and 148 355 6 mm 5 83 14 in in length Optional paper feed unit Tray 2 Tray 3 100 216 mm 3 94 8 5 in in width and 210 355 6 mm 8 27 14 in in length The printer cannot print from applicati...

Page 107: ...ng T or U and then press the OK key F Enter the horizontal value using T or U and then press the OK key G Press the Menu key to return to the initial screen Reference When you want to return the paper size settings to Auto Detect after print ing with the custom paper size see p 92 Setting the Paper Size Automat ically ...

Page 108: ...Transparency Envelope Thick Paper 1 Thick Paper 2 157 209 4 g m2 Thin Paper Plain Dup Back reverse side of plain paper Thick 1 Dup Back reverse side of thick paper Thick 2 Dup Back reverse side of thick paper Coated Paper Glossy Paper A Press the Menu key B Select Paper Input using T or U and then press the OK key C Select Paper Type tray name using T or U and then press the OK key For example sel...

Page 109: ...OHP Transparency Thick Paper 2 157 209 4 g m2 Thin Paper Plain Dup Back reverse side of plain pa per Thick1 Dup Back reverse side of thick paper Thick2 Dup Back Loading Paper in the Bypass Tray Important Shuffle the paper before loading the stack onto the tray so multiple sheets are not fed in together Set the size and direction of the loaded paper on the control panel or with the printer driver M...

Page 110: ...oad A5 or larger size paper pull out the bypass tray extension and then flip it open C Slide the side guides outward and then load paper print side down until it stops D Adjust the side guides to fit the paper width AQC004S AQC005S AQC006S ...

Page 111: ...r into the bypass tray A Set the paper size using the control panel Press the Menu key B Select Paper Input using T or U and then press the OK key C Select Paper Size Bypass using T or U and then press the OK key D Select the paper size you want to set using the scroll keys and then press the OK key AQC001S Y M C K ...

Page 112: ...in length and 70 216 mm in width can be loaded in the bypass tray However the printer can be set to print on paper up to 680 mm in length when using the RPCS printer driver 677 mm when using the PS3 printer driver and 432 mm when using the PCL printer driver The custom paper size selected using the printer driver overrides that select ed using the control panel Do not configure settings using the ...

Page 113: ...vertical value using T or U and then press the OK key By pressing the key the value increases or decreases by 0 1 mm By pressing and holding the key the value varies by 1 mm F Enter the horizontal value using T or U and then press the OK key G Press the Menu key to return to the initial screen Reference For details about the printer driver see the printer driver Help ...

Page 114: ...parency Envelope Thick Paper 1 Thick Paper 2 Thin Pa per Plain Dup Back reverse side of plain paper Thick 1 Dup Back Thick 2 Dup Back Coated Paper Glossy Paper Important Be sure to select the paper type when you load labels thick paper envelopes or OHP transparencies in the bypass tray The paper type selected using the printer driver overrides that selected using the control panel A Press the Menu...

Page 115: ... Paper for the paper type according to the procedure above Press the Menu key select Maintenance then select General Settings and then select Plain Paper 1 or Plain Paper 2 for the bypass tray s paper type The following paper types cannot be printed on both sides Special Paper Labels adhesive label paper Cardstock OHP transpar ency Thick Paper 2 157 209 4 g m2 Thin Paper Plain Dup Back re verse si...

Page 116: ...hen you start printing To print on paper loaded in the paper feed unit switch the tray to be used to the paper feed unit using Tray Priority in the Paper Input Menu A Press the Menu key B Select Paper Input using T or U and then press the OK key C Select Tray Priority using T or U and then press the OK key D Select the tray type you want to use using T or U and then press the OK key E Press the Me...

Page 117: ...used or unused and the toner cartridge out of reach of chil dren If toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary If your skin comes into contact with toner or used toner wash the affected area thoroughly with soap and water If toner or used toner gets into your eyes flush immediately with large amounts of water Consu...

Page 118: ...ne to four colors yellow magenta cyan black appears in color If cyan magenta or yellow toner runs out you can print in black and white using black toner Change the color mode setting to Black and White using the printer driver If black toner runs out you cannot print in black and white or color until the black toner cartridge is replaced A Open the top cover by grasping the left and right side han...

Page 119: ...emaining toner may leak Pull the toner cartridge out slowly and carefully to prevent leakage Place the old toner cartridge on paper or some other material to avoid dirt ying your workspace C Take the new toner cartridge out of the box D Shake the toner cartridge up and down seven or eight times Even distribution of toner within the bottle improves print quality E Remove the masking tape from the t...

Page 120: ...e locking lever toward you until it locks into place Do not repeatedly install and remove toner cartridges Doing so results in toner leak H Close the top cover Wait while the toner loads To avoid malfunction do not turn off the power while Loading toner ap pears on the display Note Cooperate with the Toner cartridge Recycling Program whereby are col lected used toner cartridges For details consult...

Page 121: ...unit Replace PCU Colour Replace the three color photo conductor units The color photo conductor units yellow cyan and magenta are supplied as a single item Important Exposure to light reduces photo conductor unit performance Replace the unit as quickly as possible Do not pull out the photo conductor unit with force or haste it may fall and you may damage the printer Take care that nothing comes in...

Page 122: ... The photo conductor units are installed as shown From the right the units are attached in the order of black K magenta M cyan C and yellow Y D Remove the photo conductor unit you want to replace Turn the green lever counterclockwise to unlock the unit The black photo conductor unit is used in this example AQC013S AET137S AET138S ...

Page 123: ...f way out sup port the photo conductor unit using your other hand and then pull the unit completely out Do not hold any protruding areas of the photo conductor unit Doing so may break the photo conductor unit Do not touch any protruding areas of the photo conductor unit These may stain your hands or clothes G Remove the new photo conductor unit from its box For black install one for color install ...

Page 124: ...to conductor unit Install the unit where the colored labels correspond J Install the photo conductor unit with the tape still attached Align the tip of the photo conductor unit with the opening and then slowly insert the unit until it stops Take care that nothing comes into contact with the surface of the photo con ductor unit AET142S AQC71S AET143S ...

Page 125: ...lation fails the small pentagonal window turns red L Hold the photo conductor unit firmly in place and then pull out the tape Remember to pull out the tape Malfunctions occur if you attempt to print while the tape is still attached The removed tape is dirty Be careful not to let it touch your hands or clothes M Turn the green lever clockwise to lock the unit AET144S AET145S AET146S ...

Page 126: ... then turning the two green levers clockwise O Carefully close the left cover P Plug in the power cable and then turn on the power The printer starts calibration Wait until it stops Wait until Ready appears on the display panel Do not turn off the power during calibration Doing so results in malfunction AQC014S ...

Page 127: ... on the display Replace IntTrans Unit A Turn off the power and then unplug the power cable B Carefully open the left cover of the printer C Turn the two green levers of the inner cover anticlockwise and then slowly open the inner cover The inside of this printer becomes very hot Do not touch parts labelled v indicating a hot surface Touching these parts will result in burns AQC012S AQC013S ...

Page 128: ...transfer unit counterclockwise to unlock the unit F Pull out the handle of the transfer unit Grasp the handle and the green le ver firmly and then slowly pull out the transfer unit until the green line marked on the upper surface of the unit appears Do not touch any protruding areas on the transfer unit These may stain your hands or clothes AQC015S AET138S AET147S ...

Page 129: ...and support the transfer unit with your other hand H Grasp the raised up handles with both hands and then pull the transfer unit completely out Use both hands and both handles when you pull out the unit Do not touch the belt area underside of the unit I Take the new transfer unit out of its box AET950S AET951S AET952S ...

Page 130: ...g the guide rails into the printer The upper handles must be raised to insert the unit K When the upper handles touch the printer body lower the handles and then push in the transfer unit until it stops L Turn the green lever clockwise to lock the unit M Carefully close the front cover A AET953S AET954S AET146S ...

Page 131: ... then turning the two green levers clockwise O Carefully close the left cover P Plug in the power cable and then turn on the power The printer starts calibration Wait until it stops Wait until Ready appears on the display panel Do not turn off the power during calibration Doing so results in malfunction AQC014S ...

Page 132: ...per or some other material around the area to keep toner from dirtying your workspace A Prepare a new waste toner bottle A new waste toner bottle is supplied with 6 seals including one spare and a plastic bag B Carefully open the left cover Do not incinerate spilt or used toner Toner dust is flammable and ig nites when exposed to naked flame Dispose at an authorized dealer or approved collection s...

Page 133: ...onge pads allowing them to act as covers D Slide the green lever to the unlock position E Lift the waste toner bottle with the seal still attached and then remove the waste toner bottle from the left cover F Put the waste toner bottle into the supplied plastic bag taking to prevent toner from leaking out of the bottle and then seal the bag AET153S AET154S AET155S ...

Page 134: ...into the pivot inside the left cover and then place the waste toner bottle in the horizontal position H The green lever will slide automatically when the waste toner bottle is set I Check the waste toner bottle is correctly locked J Carefully close the left cover AET156S AET157S ...

Page 135: ...Check the box contains the following items Friction Pad 3 See p 124 Replacing the Friction Pad Paper Feed Roller 3 See p 126 Replacing the Paper Feed Roller Transfer Roller See p 128 Replacing the Transfer Roller Fusing Unit See p 130 Replacing the Fusing Unit Dustproof Filter 2 See p 132 Replacing the Dustproof Filter Do not risk electric shock by handling the power cord or plug with wet hands Th...

Page 136: ...e front slightly and then pull the tray completely out B Remove paper from the paper tray Place the tray upside down on a flat surface C Use a pointed implement such as a ball point pen to carefully press down the two catches securing the friction pad The friction pad may fall away when released Place your hand over the fric tion pad while pressing the catches The friction pad spring may come loos...

Page 137: ...er tray Place the spring over the central prong of the new friction pad and align the friction pad with the grooves of the paper tray Then push down friction pad as shown in the illustration until it clicks After pushing down the friction pad check it is properly installed by pressing it lightly If it is properly installed it will spring back up F Follow the same procedure to replace optional Pape...

Page 138: ...ge Do not put the printer on an unstable or sloped surface A Move the printer to the edge of a sturdy and stable table or desk If the printer is equipped with the optional Paper Feed Unit do not move the printer and the unit together they are not securely attached B Slide the green lock lever to the right remove the paper feed roller The illustration shows the paper feed roller installed in the pr...

Page 139: ... the new roller rotates smoothly D If the printer has the optional paper feed unit s installed follow the same procedure or remove only the additional tray to replace the paper feed roller If you have two paper feed units installed also replace both paper feed rollers E Place paper in the paper trays and additional removed paper trays Lift the front of the tray and slide it carefully into the prin...

Page 140: ...refully open the printer s front cover A of by pulling left and right side levers B Pinch the green clips on both ends of the transfer roller Do not touch the roller area of the transfer roller It may stain your hands or clothes C Pull out the transfer roller AQC018S AET163S AET164S ...

Page 141: ...ler by placing its underside edge into the grooves shown in the illustration E Secure the transfer roller using the green fastening clips mentioned in step B The transfer roller appears insecurely set but this is intentional F Close the front cover A AET165S AET166S ...

Page 142: ...ft and right side levers B Unlock the fusing unit by lowering the fixing levers on both sides C Pull out the fusing unit The fusing unit becomes very hot When installing a new fusing unit turn off the printer and wait at least an hour before replacing the old fusing unit Not allowing the unit to cool may result in burns AQC018S AQC185S AQC182S ...

Page 143: ... Kit 131 6 D Prepare a new fusing unit E Align the new fusing unit with the left and right rails F Push the fusing unit carefully in until it stops Then pull up the fixing lever G Close the front cover A AET183S AQC184S AQC181S ...

Page 144: ...power and then unplug the power cable B Use the grips on both sides to turn and then remove the dustproof filter cover Place the removed dustproof filter cover down on a stable and level surface C Carefully remove the dustproof filters attached to the filter s cover Handle removed dustproof filters with care If you shake them dust might scatter AQC019S AET158S AET159S ...

Page 145: ...ach the new dustproof filters to the covers at a time The dustproof fil ters are all the same size E Reattach the dustproof filter covers to the printer one at a time F Plug in the power cable and then turn on the power AET160S AET161S AET162S ...

Page 146: ...Replacing Consumables and Maintenance Kit 134 6 ...

Page 147: ...e plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting Ac cumulated dust and grime pose a fire hazard Do not remove any covers or screws other than those specified in this manual Some parts of the machine are at a high voltage and could give you an electric shock Also if the machine has laser systems di rect or indirect reflected...

Page 148: ...ay 1 out until it stops After that lift the front of the tray slightly and then pull the tray completely out B Place the tray on a flat surface When there is paper in the tray remove paper C Wipe the friction pad with a soft damp cloth After that wipe it with a dry cloth to remove the water Important Do not use chemical cleaner or organic solvent such as thinner or benzene AET041S ZKEY700E ...

Page 149: ...ide it carefully into the printer until it stops Do not slide the paper tray in with force If you do the front and side guides might move Note If misfeeds or multi feeds of paper occur after cleaning the friction pad contact your sales or service representative AET045S ...

Page 150: ...k Do not put the printer on an unstable or tilted surface If the printer is equipped with the optional Paper Feed Unit do not move the printer and unit together as they are not securely attached When lifting the printer confirm that the optional Paper Feed Unit is not at tached to the printer When lifting the printer use the grips on both sides of the printer otherwise the printer might fall and c...

Page 151: ...t with a dry cloth to remove the water Do not use chemical cleaner or organic solvent such as thinner or benzene G While sliding the green lock lever to the right set the paper feed roller to its original position After that return the green lock lever to its orig inal position Confirm that the green lock lever secures the roller correctly by confirming that the roller rotates smoothly AET402S AET...

Page 152: ...il it stops Do not slide the paper tray in with force If you do the front and side guides might move I Insert the plug of the power cord into the wall socket securely Connect all the interface cables that were removed J Turn on the power switch Note Follow the same procedure to clean the paper feed roller of the optional Pa per Feed Unit AET045S ...

Page 153: ...pear on printed OHP transparencies A Turn off the power and then unplug the power cable B Carefully open the printer s front cover A of by pulling left and right side levers C Set the registration roller as shown The inside of this printer becomes very hot Do not touch parts labelled v indicating a hot surface Touching these parts will result in burns AQC018S AQC171S ...

Page 154: ...a soft damp cloth while turning it Do not use chemical cleaners or organic solvents such as thinners or ben zene Do not touch the belt of the transfer unit and transfer roller E Carefully close the front cover A F Plug in the power cable and then turn on the power AQC172S ...

Page 155: ... registration ad justment you can restore optimum print quality If documents show color degradation after the printer is moved perform auto matic color adjustment A Press the Menu key B Select Maintenance using T or U and then press the OK key C Select Quality Maintenance using T or U and then press the OK key D Select Colour Registration using T or U and then press the OK key AQC001S Y M C K ...

Page 156: ...E On the cofirmation screen press OK Automatic color adjustment begins Automatic color adjustment takes about 50 seconds A confirmation message appears when complete Press Exit F Press the Menu key to return to the initial screen ...

Page 157: ...pe of paper when printing a run of gradation corrections If a different type of paper is used corrections may not be apparent This requires the use of the supplied Color Calibration Sample Sheet Corrections to color gradation are performed in the following order A Print gradation correction sheet 1 B Adjust the parts of highlight colors Set the correction value Print the gradation correction sheet...

Page 158: ...m middle The correction value for the highlight and the medium parts are set using Print Sheet 1 and Print Sheet 2 respectively A Press the Menu key B Select Maintenance using T or U and then press the OK key C Select Quality Maintenance using T or U and then press the OK key D Select Colour Calibration using T or U and then press the OK key AQC001S Y M C K ...

Page 159: ...press Exit F In the Caribration menu select Print Sheet 1 or Print Sheet 2 using T or U and then press the OK key The confirmation message appears press Print G When printing is complete the confirmation message appears press Con tinue If you want to exit from this menu press Exit H Select the color you want to adjust using T or U and then press the OK key I Adjust the selected color s setting by ...

Page 160: ...ess Result to check the result by printing the calibration sheet On the confirmation screen press Print K After printing press Yes to save the settings L After completing all settings press the Menu key to return to the initial screen ...

Page 161: ... 2 Color sample and correction values The following explains how to view the color sample of the Color Calibration Sample Sheet and the correction values of the gradation correction sheet This explanation uses setting K black as an example The setting method for M magenta is similar For C Y cyan yellow the correction value is deter mined based on combinations of these two colors although panel set...

Page 162: ... the printed color when only black toner is used The currently set correction value is printed in red B M magenta correction values Adjust the printed color when only magenta toner is used The currently set correction value is printed in red C C cyan Y yellow correction values Correct the color printed when cyan and yellow are used For C Y cy an yellow the correction value is determined based on a...

Page 163: ... or U and then press the OK key C Select Quality Maintenance using T or U and then press the OK key D Select Colour Calibration using T or U and then press the OK key E Select Reset Setting using T or U and then press the OK key A confirmation message is displayed F Press Yes When resetting is completed press Exit G Press the Menu key to return to the initial screen AQC001S Y M C K ...

Page 164: ... But when the optional paper feed unit or the duplex unit is installed updating is useful in some cases A Press the Menu key B Select Maintenance using T or U and then press the OK key C Select Quality Maintenance using T or U and then press the OK key D Select Registration using T or U and then press the OK key E Select Print Test Sheet using T or U and then press the OK key AQC001S Y M C K ...

Page 165: ...review the settings G Confirm the position of the image on the test sheet and then adjust the reg istration value In this setting adjust the margins of the test sheet so that they are equal in size H Select Adjustment using T or U and then press the OK key I Select the parameter you want to adjust using T or U and then press the OK key ...

Page 166: ...ve direction and decrease to shift in the negative direction A Print Area B Feed Direction Pressing the U or T key makes the value increase or decrease by 1 0 mm steps K Press the OK key The display returns to the print area Adjustment menu L Print the test sheet to confirm the adjustment result M Press the Menu key to return to the initial screen AAL708S ...

Page 167: ... back on Job Suspended All jobs are suspended Turn off the printer and turn it on again to recover Loading toner The printer is loading toner Wait a while Offline The printer is offline To start printing switch the printer online by pressing the Online Key Please wait This message may appear for a few seconds It means the printer is initializing replenishing toner or executing maintenance operatio...

Page 168: ...In terface Board Type A Ethernet Board Error An error on the Ethernet board is detected Re place the Controller Board Independent supply toner Only one toner cartridge is set Set all the toner cartridges properly Parallel I F Error The printer s self diagnostic test failed due to a loopback error Replace the IEEE 1284 board that caused the error For details see p 39 Attaching IEEE 1284 In terface ...

Page 169: ...use Two long beeps Printer has warmed up After cooling or being switched on the printer has fully warmed up and is ready for use Single short beep Panel screen input ac cepted A control panel or screen key was pressed Single short beeps are pro duced only when valid keys are pressed Single long beep Job completed A Printer Document Server Features job has finished Four long beeps Soft alert The sc...

Page 170: ...stener fasten it securely as well Are you using the correct interface cable The type of interface cable you should use depends on the compu ter you use Be sure to use the correct one If the cable is damaged or worn replace it with a new one See p 182 Specifications Is the Data In indicator blinking or lit after starting the print job If not blinking or lit the data is not being sent to the printer...

Page 171: ...tooth Connection Manager C Restart computer this printer and the other devices D Make sure no IEEE 802 11b wireless LAN or other Bluetooth devices are in use Note Interference may occur with the IEEE 802 11b wireless LAN interface board Such interference may affect the transmission speed and other functions E Transmissions between computers other devices and this printer can be blocked by obstruct...

Page 172: ... on the File menu click Properties C Click the Details tab D Check the Printtothefollowingport box to confirmthat the correct port is selected Windows 2000 A Click Start point to Settings and then click Printers B Click to select the icon of the printer Next on the File menu click Properties C Click the Port tab D Check the Printtothefollowingport box to confirmthat the correct port is selected Wi...

Page 173: ...Next on the File menu click Properties E Click the Port tab F Check the Print to the following port s box to confirm that the correct port is selected Windows NT 4 0 A Click Start point to Settings and then click Printers B Click to select the icon of the printer After that on the File menu click Properties C Click the Port tab D Check the Print to the following port box to confirm that the correc...

Page 174: ...opes can be curled easily Flatten paper before loading See p 77 Paper and Other Media Paper jams occur frequently Number of paper set in the tray exceeds the limit Con firm that the top of the stack is not higher than the limit mark inside the tray See p 89 Loading Paper There may be a gap between the front guide and the pa per or between the side guides and the paper in the pa per tray Make sure ...

Page 175: ... See p 89 Loading Paper The fusing unit is deteriorated or damaged Replace the unit See p 130 Replacing the Fusing Unit Paper is not fed from the select ed tray When you are using a Windows operating system the print er driver settings override those set using the control panel Set the desired input tray using the printer driver See the printer driver Help A printed image is different from the ima...

Page 176: ...e same size paper as that selected in the application If you cannot load paper of the correct size use the reduction function to reduce the image and then print See the printer driver Help The color of the printout is dif ferent from the color on the computer s display The colors made using color toner are different from colors displayed on the display in its production system When Toner saving is...

Page 177: ...place PCU Black or Replace PCU Colour appears on the display replace the photo conductor unit See p 109 Replacing the Photo Conductor Unit Condensation may have collected If rapid change in tem perature or humidity occurs use this printer only after it has acclimatized The whole printout is blurred Paper is damp Use paper that has been stored properly See p 77 Paper and Other Media If you select T...

Page 178: ...rint several sheets until they come out clean If document size is larger than paper size e g A4 docu ment on B5 paper the back of the next printed sheet may be dirtied If rubbed with your finger it smears out The setting of the paper may not be correct For example al though thick paper is used the setting for thick paper may not be set Check the paper settings of this printer See p 82 Types of Pap...

Page 179: ... Web Image Monitor For Change PDF Password see the PDF Menu Soft ware Guide For Web Image Monitor see Help PDF files not allowed to be printed by the PDF file secu rity setting cannot be printed As a result of printing using PDF Direct Printing characters are missing or misshapen Before printing embed the font in the PDF file to be printed The paper size appears on the control panel and printing i...

Page 180: ...e printer s operation history using the Web Image Mon itor s System Log menu in Network If the e mail was sent but not received it is possible the destination was incor rect Also check the information concerning error mail from the e mail server The setting for Notify by Email on the System Menu was changed from Off to On but e mail is not arriving After changing the setting turn the main unit s p...

Page 181: ...e mail server has a malfunction Make the setting for obtaining time information from the SNTP server Refer to the Web Image Monitor s Help to the settings Printing using Bluetooth is slow When using the optional Bluetooth interface unit do the fol lowing Transmit fewer print jobs Make sure no IEEE 802 11b wireless LAN or other Blue tooth devices are in use Interference may occur with the IEEE 802 ...

Page 182: ...Troubleshooting 170 9 ...

Page 183: ... paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made after removing misfed paper may be loose inadequate ly fused Make a few test prints until smudges no longer appear Do not forcefully remove misfed paper it will tear Torn pieces remaining in side the printer will cause further misfeeds and possibly damage the printer ...

Page 184: ...e opening the front cover If a misfeed occurs when using the bypass tray open the front cover and then remove the misfed paper A Carefully open the printer s front cover A of by pulling left and right side levers The inside of the machine becomes very hot Do not touch the parts with a v label means hot surface Touching a part with a v label means hot surface could result in a burn When pulling the...

Page 185: ...sfed paper slowly If you cannot find the misfed paper look inside the printer C If a misfeed occurs in the output area of the fusing unit open the output cover by pulling back the levers marked A1 left and right on the fusing unit s upper side AQC171S AQC174S AQC175S ...

Page 186: ...aper tray and then carefully remove any misfed paper H Push in the paper tray Make sure the tray is securely inserted to avoid paper jams Note When a paper form the paper tray 3 causes a misfeed pull out the paper tray 1 and 2 to remove the jammed paper Pull out the paper tray with force if it is difficult to pull it out completely When closing the front cover push the upper side of the cover firm...

Page 187: ...misfeed occurs in the duplex unit Open the front cover Z to remove the misfed paper A Open the printer s front cover Z by pressing the button on the right side B Carefully remove misfed paper C Carefully close the front cover Z Note When closing the front cover push the upper side of the cover firmly After closing the cover check that the error is cleared AQC016S AET179S ...

Page 188: ...Removing Misfed Paper 176 10 ...

Page 189: ...nter and then move them separately When moving the machine each person should hold the handles that are located on opposite sides and then lift it slowly Lifting it carelessly or drop ping it may cause an injury When you move the printer remember to unplug the power cord from the wall outlet to avoid a fire or an electric shock When you pull out the plug from the socket grip the plug not the cord ...

Page 190: ...hen move it horizontally to the place where you want to install it D If you removed options reinstall them See Setup Guide for installing options Note Be sure to move the printer horizontally To prevent toner from scattering move the printer slowly If the optional paper feed unit is installed remove it from the printer and then move them separately When lifting the machine use the inset grips on b...

Page 191: ...ner than indicated above due to deterioration over the period of use Toner cartridges consumables are not covered by warranty However if there is problem contact the store where they were purchased When you first use this printer use the four toner cartridges packaged with the printer Numbers of pages that can be printed using the toner cartridge supplied with this printer are as follows Our produ...

Page 192: ... color only Note The actual number of printable pages varies depending on the image volume and density number of pages to be printed at a time paper type and paper size used and environmental conditions such as temperature and humidity If the photo conductor unit is not changed when necessary the quality of printing is not guaranteed We recommend keeping a stock of photo conduc tor units or purcha...

Page 193: ...inter 1 A4 letter 5 test chart 2 pages job printing in monochrome color only Note The actual number of printable pages varies depending on the image volume and density number of pages to be printed at a time paper type and paper size used and environmental conditions such as temperature and humidity The maintenance kit consumables are not covered by warranty However if there is problem contact the...

Page 194: ...pages per minute A4K 8 1 2 11K Color Maximum 30 pages per minute A4K 8 1 2 11K The 25 ppm model printer Monochrome Maximum 25 pages per minute A4K 8 1 2 11K Color Maximum 25 pages per minute A4K 8 1 2 11K Printing speed may vary depending on the setting up environment Resolution 1200 1200 dpi RPCS PostScript 3 PCL 6 1200 600 dpi RPCS PostScript 3 PCL 6 600 600 dpi RPCS PostScript 3 PCL 5c e 6 300 ...

Page 195: ... Approximately 50 kg 110 3 lb toner cartridges and power cord included Standard Paper Tray 550 sheets 1 Bypass Tray 100 sheets 1 Optional Paper Feed Units 550 sheets 1 550 sheets 2 1 Printing 1200 W or less No power is used during power off Energy Saver 6 W or less Printing 990 W or less No power is used during power off Energy Saver 6 W or less Width Depth Height Printer only tray not extended 44...

Page 196: ... USB computer port and cable that support USB 2 0 Optional IEEE 802 11b Wireless LAN Parallel Bidirectional IEEE1284 Bluetooth Gigabit Ethernet 1000Base T USB Host 1 1 Printer Language RPCS PCL 5c 6 PostScript Level 3 PDF PictBridge Fonts PCL 5c 6 Monotype Imaging 35 Intellifonts 10 TrueType fonts 13 International fonts and 1 Bitmap font PostScript 3 PDF 136 fonts Type 2 24 Type 14 112 Mainframe o...

Page 197: ...om Size Dimensions W D H 460 576 150 mm 18 2 22 7 5 9 inches Paper weight 52 216 g m2 14 58 lb Weight Less than 8 5 kg 18 8 lb Hard Disk Drive Type 4000 Storage Capacity Formatted 40 GB Specifications Spooling print data to collate Storing Spooling Sample Print Locked Print Hold Print Stored Print data Storing PostScript fonts Storing log data Note You can install PostScript fonts with this option...

Page 198: ...Pv4 IPv6 IPX SPX AppleTalk Note SmartDeviceMonitor and Web Image Monitor are supported Data Transfer Speed Auto select from below speed 1 Mbps 2 Mbps 5 5 Mbps 11 Mbps Frequency Range Metric version 2412 2472 MHz 1 13 channels Transmittable Distance 1 Mbps 400 m 2 Mbps 270 m 5 5 Mbps 200 m 11 Mbps 140 m 1 These figures are a guideline for outdoor use In general the transmittable dis tance indoors i...

Page 199: ...5 Mbps 11 Mbps Frequency Range Inch version 2412 2462 MHz 1 11 channels Transmittable Distance 1 Mbps 400 m 2 Mbps 270 m 5 5 Mbps 200 m 11 Mbps 140 m 1 These figures are a guideline for outdoor use In general the transmittable dis tance indoors is 10 100 m depending on the environment Transmission Mode ad hoc mode and infrastructure mode IEEE 1284 Interface Board Type A Transmission Spec IEEE 1284...

Page 200: ...ondition and Blue tooth adaptor Maximum Range 10 m Gigabit Ethernet Board Type A Interface Connector Ethernet 10Base T 100Base TX 1000Base T USB 2 0 It requires a USB computer port and cable that support USB 2 0 Data Transmission Speed Ethernet 1000 Mbps 100 Mbps 10 Mbps USB 480 Mbps High speed USB 2 0 12 Mbps Full speed Protocol TCP IP IPX SPX AppleTalk Distance Between Devices Ethernet 100 m USB...

Page 201: ...e Printer 135 Cleaning the Registration Roller 141 Configuration Ethernet Configuration 63 IEEE 802 11b Wireless LAN Configuration 71 Connecting a Digital Camera 59 Connecting the Printer Network Connection 55 Parallel Connection 61 USB Connection 58 Consumables 179 Control keys 7 Correcting the Color Gradation 145 D Data Overwrite Security Unit Type E 9 46 Data Storage Card Type A 9 52 DHCP 67 Di...

Page 202: ...oller 126 Transfer Roller 128 Replacing the Photo Conductor Unit 109 Replacing the Toner Cartridge 105 Replacing the waste toner bottle 120 S Set the Gradation Correction Value 146 Specifications 182 Specifying a paper type Bypass Tray 102 Optional Paper Feed Unit 96 Tray 1 96 Specifying custom size paper Bypass Tray 100 Optional Paper Feed Unit 94 Tray 1 94 Specifying standard size paper Bypass T...

Page 203: ...Copyright 2006 ...

Page 204: ...Hardware Guide GB GB G160 8610 ...

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