Ricoh Aficio 3232C, Facsimile Reference Manual

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Troubleshooting
88
5
Check whether there are any
network problems.
[ 14-09 ]
• E-mail transmission was refused by SMTP
authentication, POP before SMTP authenti-
cation or login authentication of the PC in
which the folder for transfer is specified.
• Check the user name and password for
SMTP authentication or POP before SMTP
authentication are correctly programmed
from File Transfer under System Settings.
See “Connection and Setup”,
Network
Guide . You can also use the Web browser
for confirmation. See the Web browser's
Help.
• Check the user name and password of the
e-mail account are correctly programmed
from File Transfer under System Settings.
See “Connection and Setup”,
Network
Guide . You can also use the Web browser
for confirmation. See the Web browser's
Help.
• First confirm the configuration values of
the folder destination for transfer, in the
Program/Change/Delete Address Book
under System Settings. Then check that the
login user ID and password for folder au-
thentication in Authentication Information
are correctly programmed. See “Register-
ing a Folder”,
General Settings Guide .
• Check the folder for transfer is correctly
specified.
• Check the PC in which folder for transfer is
specified is correctly operated.
• Consult your network administrator.
Check whether there are any
network problems.
[ 14-33 ]
No machine's e-mail address is programmed.
• Check the machine's e-mail address is cor-
rectly programmed from File Transfer un-
der System Settings. See “Connection and
Setup”,
Network Guide . You can also use the
Web browser for confirmation. See the
Web browser's Help.
• Consult your network administrator.
Check whether there are any
network problems.
[ 15-01 ]
No POP3/IMAP4 server's address is pro-
grammed.
• Check the host name or IP address of the
POP3/IMAP4 server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Consult your network administrator.
Message Causes and solutions
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