Ricoh AC104, Service Documentation

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PAPER FEEDING PROBLEMS
SM 4-11 B173
Trouble-
shooting
4.4 PAPER FEEDING PROBLEMS
4.4.1 WRONG PRINT POSITION
Description
Printing begins when the paper is in the wrong position.
Check and Cause Solution
A defective feed sensor actuator can
cause incorrect timing. Replace the defective actuator.
4.4.2 JAM 0
Description
1. Paper has not exited from the cassette.
2. Jam-0 occurs if the paper feeds into the
printer.
Check and Cause Solution
Check the solenoid by using Engine
Test Mode: Diagnostic Mode 0. Replace the solenoid.
Check if the pad is loose due to bad
sealing of the side-pad. Replace the side-pad or assembly L
or R if necessary.
Check the surface of the roller-pick-up
for foreign matter. Clean with a soft cloth dampened with
IPA (Isopropyl Alcohol) or water.
If continuous clusters occur, check
whether the assembly slot between
shaft-pickup and housing-pickup
become open or is broken away.
If the paper feeds into the printer and
Jam 0 occurs, perform Engine Test
Mode to check feed-sensor of the
engine board. Replace the house pick-up unit and/or
shaft pick-up.
B173T910.WMF