RGBlink RGB20X-USB-WH User Manual Download Page 37 | Manualshive

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Xiamen RGBlink Science & Technology Co., Ltd.

Ph: +86 0592 5771197 | [email protected] | www.rgblink.com

Chapter 5 Support

5.1 Contact us

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Summary of Contents for RGB20X-USB-WH

Page 1: ...PTZ Camera RGB20X USB WH User Manual...

Page 2: ...m Dial Switch 11 2 1 3 RS 232 Interface 11 2 2 Bracket Mount 13 Chapter 3 Use Your Product 16 3 1 Video Output 16 3 1 1 Power on initial configuration 16 3 1 2 Video Output 16 3 2 Remote Controller 17...

Page 3: ...r 5 Support 37 5 1 Contact us 37 5 2 Camera Maintenance and Troubleshooting 38 5 2 1 Camera Maintenance 38 5 2 2 Troubleshooting 38 Chapter 6 Appendix 40 6 1 VISCA Protocol List 40 6 1 1 Camera Return...

Page 4: ...er of risks in the case of special systems and software on the date of commissioning at latest 30 days after the transfer of risks In the event of justified notice of compliant RGBlink can repair the...

Page 5: ...efore connecting to the product input or output terminals A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation Use the Proper Power Cord U...

Page 6: ...from static and have adequate power ventilation and space for all components Electric Safety Installation and operation must accord with electric safety standard Polarity of power supply The power sup...

Page 7: ...com www rgblink com 7 Chapter 1 Your Product 1 1 In the Box Power Adapter 1 RS232 serial port line 1 Remote control 1 1 2 Product Overview 1 2 1 Product Model The User Manual is applicable to 20X PTZ...

Page 8: ...igh accuracy step driving motor mechanism it works extremely quiet and moves smoothly and very quickly to designated position 6 Multi Format Video Outputs USB 2 0 USB 3 0 and HDMI are available for 10...

Page 9: ...ble streams outputs simultaneously Video Compression format H 265 H 264 Control Signal Interface RS 232 Ring through RS232 output RS 485 Control Protocol VISCA Pelco D Pelco P Audio Input Interface Do...

Page 10: ...n 1 Camera Lens 5 Tripod Screw Hole 9 HDMI Interface 2 Camera Base 6 RS232 Control Interface input 10 10 100M Network Interface 3 Remote Controller Receiver Light 7 USB 2 0 Interface 11 DC12V Input Po...

Page 11: ...witches are set to ON or OFF to select different modes of operation as shown in Table 2 1 Table 2 1 Dial Switch setting 2 1 3 RS 232 Interface 1 RS 232 interface Computer or keyboard and camera connec...

Page 12: ...inal Ready 2 DSR Data Set Ready 3 TXD Transmit Data 4 GND System Ground 5 RXD Receive Data 6 GND System Ground 7 IR OUT IR Commander Signal IR 8 NC No Connection NO Port Definition 1 DCD Data Carrier...

Page 13: ...Co Ltd Ph 86 0592 5771197 support rgblink com www rgblink com 13 2 2 Bracket Mount Note Bracket can only be wall mounted or upside down mounted on template and concrete wall but can not be installed...

Page 14: ...Xiamen RGBlink Science Technology Co Ltd Ph 86 0592 5771197 support rgblink com www rgblink com 14 2 Upside down mount step...

Page 15: ...Xiamen RGBlink Science Technology Co Ltd Ph 86 0592 5771197 support rgblink com www rgblink com 15 Note The bracket mount is the optional accessory...

Page 16: ...deo Output from LAN a Network Cable Connection Port refer to No 12 in Figure2 1 b Webpage Login Open your browser and enter 192 168 5 163 in the address bar factory default press Enter to enter into t...

Page 17: ...y combination use 5 Focus Control Key Auto Focus Enter into auto focus mode Manual Focus The camera focus mode is manual Switch the camera focus mode to manual focus by pressing focus or focus to adju...

Page 18: ...ore than one second is required 2 When a key combination is required do it in sequence For example F1 means press first and then press and last press F1 1 Camera Selection Select the camera address to...

Page 19: ...the key is released 3 Zoom Control ZOOM IN press ZOOM key ZOOM OUT press ZOOM key Press and hold the key the camera will keep zooming in or zooming out and stops as soon as the key is released 4 Focus...

Page 20: ...is not existed 3 Preset clearing to clear a preset position the user can press the CLEAR PRESET key first and then press the number key 0 9 to clear the relative preset Note press the key three times...

Page 21: ...n Home OK Press Home to confirm 3 3 2 System Setting Move the pointer to the Setup in the Main Menu click the HOME key and enter into the System Setting as shown below SETUP Protocol Auto Visca Addres...

Page 22: ...ow EXPOSURE Mode Auto EV OFF BLC OFF Flicker 50Hz G Limit 3 DRC 2 Select Change Value Menu Back Mode Auto Manual Shutter priority Iris priority and Brightness priority EV On Off only available in auto...

Page 23: ...HOME and enter the COLOR SET as follow COLOR WB Mode Auto RG Tuning 0 BG Tuning 0 Saturation 100 Hue 7 AWB Sensitivity High Select Change Value Menu Back WB Mode Auto 3000K 3500K 4000K 4500K 5000K 550...

Page 24: ...Off B W Mode color black white Gamma default 0 47 0 50 0 52 0 55 DZoom digital zoom options On Off DCI Dynamic Contrast Off 1 8 4 FOCUS Move the pointer to the FOCUS in the Menu click the HOME and en...

Page 25: ...T Z in the Main Menu click the HOME and enter the P T Z as follow P T Z Speed by zoom ON Zoom speed 8 Image Freezing OFF Acc Curve Slow Select Change Value Menu Back Depth of Field Only effective for...

Page 26: ...mpatibility 2 Exit menu after modifying parameter to save it after powered off 3 3 6 Version Move the pointer to the VERSION in the Main Menu click the HOME and enter the VERSION as follow MCU Version...

Page 27: ...camera and computer by network connecting cable Internet connection mode Connect the camera to Internet by Router or Switch and user can log in the device by browser Note Please do not put the power...

Page 28: ...etwork segment according to the revised IP address of the camera Note The IP address to be added cannot be same with that of other computers or devices The existence of this IP address needs to be ver...

Page 29: ...sword user1 or user2 users can only preview playback and cancel no option for configuration Note Web access supported browsers IE 360 browser Google browser and other conventional browser 3 5 2 Previe...

Page 30: ...s of the save then please reboot the camera to make new setting effect 3 6 2 Video Configuration 1 Video encoding Code stream Different video output mode setting use different streams Main stream seco...

Page 31: ...224 1 2 3 4000 4 Video Parameters A Focus Focus mode focus range focus sensitivity can be set Focus Mode set the focus mode the default auto manual optional Focus range set the focus range the default...

Page 32: ...ion available 2D Noise Reduction Set 2D noise reduction level default Auto 1 7 and Off optional 3D Noise Reduction Set 3D noise reduction level default 5 1 8 and Off optional Dynamic dead pixel correc...

Page 33: ...akes effect default 192 168 5 163 Note This IP address is the same with the one used to login Web page Subnet Mask Set the subnet mask default 255 255 255 0 Default Gateway Set the default gateway def...

Page 34: ...y 2 10 days Optional NTP server address or domain name Set NTP server address or domain name default time nits gov Valid after setting NTP server synchronization NTP Server Port Sets the NTP server po...

Page 35: ...the upgrade will fail Note After the version upgrade is complete you need to restore factory defaults a through web to restore the factory default configuration b through the recovery menu c remote c...

Page 36: ...Xiamen RGBlink Science Technology Co Ltd Ph 86 0592 5771197 support rgblink com www rgblink com 36 Chapter 4 Ordering Codes 4 1 Product 981 0011 13 0 RGB20X USB WH USB 3 0 20X PTZ Camera...

Page 37: ...37 Xiamen RGBlink Science Technology Co Ltd Ph 86 0592 5771197 support rgblink com www rgblink com Chapter 5 Support 5 1 Contact us...

Page 38: ...a Remote control address is set to 1 if the machine is set back to the factory defaults remote control addresses need to be back to 1 too b Check whether the battery is installed on the remote control...

Page 39: ...Xiamen RGBlink Science Technology Co Ltd Ph 86 0592 5771197 support rgblink com www rgblink com 39...

Page 40: ...amera Control Command Command Function Command packet Note AddressSet Broadcast 88 30 0p FF p Address setting IF_Clear Broadcast 88 01 00 01 FF I F Clear CommandCancel 8x 21 FF CAM_Power On 8x 01 04 0...

Page 41: ...00 FF Shutter Setting Up 8x 01 04 0A 02 FF Down 8x 01 04 0A 03 FF Direct 8x 01 04 4A 00 00 0p 0q FF pq Shutter Position CAM_Iris Reset 8x 01 04 0B 00 FF Iris Setting Up 8x 01 04 0B 02 FF Down 8x 01 04...

Page 42: ...20 7 130 8 140 9 150 10 160 11 160 12 180 13 190 14 200 CAM_IDWrite 8x 01 04 22 0p 0q 0r 0s FF pqrs Camera ID 0000 to FFFF SYS_Menu ON 8x 01 04 06 06 02 FF Turn on the menu screen OFF 8x 01 04 06 06 0...

Page 43: ...0F 0F 07 0F 0F 0F FF 6 1 3 Inquiry Command Command Function Command packet Note CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF On y0 50 03 FF Off Standby CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pq...

Page 44: ...FF y0 50 02 FF On y0 50 03 FF Off CAM_ColorSaturationInq 8x 09 04 49 FF y0 50 00 00 00 0p FF p Color Gain setting 0h 60 to Eh 130 CAM_IDInq 8x 09 04 22 FF y0 50 0p FF p Gamma ID IR_ReceiveInq 8x 09 06...

Page 45: ...0xFF Address 0x00 0x0A Pan Speed Tilt Speed SUM DownLeft 0xFF Address 0x00 0x14 Pan Speed Tilt Speed SUM DownRight 0xFF Address 0x00 0x12 Pan Speed Tilt Speed SUM Zoom In 0xFF Address 0x00 0x20 0x00...

Page 46: ...et 0xA0 Address 0x00 0x05 0x00 Preset ID 0xAF XOR Call Preset 0xA0 Address 0x00 0x07 0x00 Preset ID 0xAF XOR Query Pan Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR Query Pan Position Response 0x...

Page 47: ...rdized in SMPTE ST 2082 released in 2015 12Gbit s bitrate and able to support 2160p 60 U SDI Technology for transmitting large volume 8K signals over a single cable a signal interface called the ultra...

Page 48: ...stance communication links and for applications where high power must be transmitted Single mode Fiber Fiber that support a single mode are called single mode fibers Single mode fibers are used for mo...

Page 49: ...ommittee in the 1950s NTSC utilizes an interlaced video signals PAL Phase Alternate Line A television standard in which the phase of the colour carrier is alternated from line to line It takes four fu...

Page 50: ...cations RTMP Real Time Messaging Protocol RTMP was initially a proprietary protocol developed by Macromedia now Adobe for streaming audio video and data over the Internet between a Flash player and a...

Page 51: ...ns should yield a practical contrast ratio of 30 1 to 50 1 Colour Temperature The colour quality expressed in degrees Kelvin K of a light source The higher the colour temperature the bluer the light T...

Page 52: ...e commonly used with 16 9 aspect display devices PBP and PWP image formats require a separate scaler for each video window HDR is a high dynamic range HDR technique used in imaging and photography to...

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