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TW102 Quick Start Guide

Product Description 

1. Auto dual-way intercommunication without pressing any button

2. External speaker, slim fit design

3. Anti-interference and noise-free function

4. Dual-way audio record output

5. Ideal for the bank, securities, hospital, bus station etc, where guard glass against theft is

    installed

Installation instructions 

1. The host was placed on the table, with the staff. Outside speaker will be posted on the outside 

    of the glass on the table, used by the client. Plug of outside speaker plugs into the wire hole 

    of the host

2. Adapter into the AC power supply, AC plug into the host plug wire hole

3. Check that the plugs and jacks all connected correctly, open the hosts on the power switch, 

    power indicator light

4. From low to high, gradually adjust the volume adjustment button one the host, so that inside 

    and outside the volume level appropriate

Trouble shooting

Silent

• 

The AC adapter is not plugged in or loose

• 

The 4-core connecting cable is not plugged in or loose

• 

Volume is not adjusted

   Adjust the volume button (“I-v” and “O-v”) on the host to loud“+”

Whistle

• 

Installation environment noise performance is poor, or too much other noise, you should make

  the distance larger between the host and the outside speaker or adjust the volume (“I-v” and 

  “O-v”) down

• 

If the volume knob to the minimum, the speaker volume is still very big, please adjust the

  microphone sensitivity knob (“I-v” or “O-v”) at the bottom of the host

Staccato

• 

The spokesman from the microphone too far away, it should be a little closer (less than the

  20cm better)

• 

When one party to speak, the other to grab, then will be mutually exclusive

• 

Ambient noise is too strong, the corresponding speaker volume down, or require the speaker

  close to the microphone a little

Specifications

Power input

12V /500mA                               Microphone:  -65db±2db 20Hz~16Hz

main sound: 3W+3W                                        Exterior size:  115*70*100     φ67*20

Warnings

This radio uses electromagnetic energy in the radio frequency (RF) spectrum to provide commu-

nications between two or more users over a distance. RF energy, which when used improperly, 

can cause biological damage. All Retekess radios are designed, manufactured, and tested to 

ensure they meet government-established RF exposure levels. In addition, manufacturers also 

recommend specific operating instructions to users of the radios. These instructions are important 

because they inform users about RF energy exposure and provide simple procedures on how to 

control it.

Please refer to the following websites for more information on what RF energy exposure is and

how to control your exposure to assure compliance with established RF exposure limits: 

http://www.who.int/en/

Local Government Regulations

When radios are used as a consequence of employment, the Local Government Regulations req-

uires users to be fully aware of and able to control their exposure to meet occupational require-

ments. Exposure awareness can be facilitated by the use of a product label directing users to 

specific user awareness information. Your Retekess radio has a RF Exposure Product Label. 

Also, your Retekess user manual, or separate safety booklet includes information and operating

instructions required to control your RF exposure and to satisfy compliance requirements.

Radio License (if appropriate)

Governments keep the radios in classification, business radios operate on radio frequencies that

are regulated by the local radio management departments (FCC, ISED, OFCOM, ANFR, BFTK, 

Bundesnetzagentur...).To transmit on these frequencies, you are required to have a license 

issued by them. The detailed classification and the use of your radios, please contact the local 

government radio management departments.

Use of this radio outside the country where it was intended to be distributed is subject to 

government regulations and may be prohibited.

Unauthorized modification and adjustment

Changes or modifications not expressly approved by the party responsible for compliance may

void the user’s authority granted by the local government radio management departments to

operate this radio and should not be made. To comply with the corresponding requirements,

transmitter adjustments should be made only by or under the supervision of a person certified as

technically qualified to perform transmitter maintenance and repairs in the private land mobile

and fixed services as certified by an organization representative of the user of those services.

Replacement of any transmitter component (crystal, semiconductor, etc.) not authorized by the 

local government radio management departments equipment authorization for this radio could

violate the rules.

FCC Requirements: 

• This device complies with part 15 of the FCC Rules. Operation is subject to the following two 

  conditions:

  (1) This device may not cause harmful interference, and

  (2) this device must accept any interference received, including interference that may cause 

       undesired operation.

• This equipment has been tested and found to comply with the limits for a Class B digital device, 

  pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

  against harmful interference in a residential installation. 

  This equipment generates uses and can radiate radio frequency energy and, if not installed and

  used in accordance with the instructions, may cause harmful interference to radio communicat-

  ions. However, there is no guarantee that interference will not occur in a particular installation. If 

  this equipment does cause harmful interference to radio or television reception, which can be 

  determined by turning the equipment off and on, the user is encouraged to try to correct the 

  interference by one or more of the following measures:

   -- Reorient or relocate the receiving antenna.

  -- Increase the separation between the equipment and receiver.

  -- Connect the equipment into an outlet on a circuit different from that to which the receiver is 

     connected.

Before using this radio, read this guide which contains important 

operating instructions for safe usage and RF energy awareness 

and control for compliance with applicable standards and 

regulations.

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