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41
Troubleshooting Guide
SYMPTOM
CAUSE
Excessive
• Incorrect earmould placement
whistling / feedback
• Incorrect dome placement
• Excessive ear wax
• Feedback control may need adjustment
• Earmould tubing worn or damaged
• Thin tube connection loose
• Hearing instrument settings not optimal
Sound
• Weak battery
distorted /
• Improper earmould or dome fit
not clear
• Hearing instrument damaged
• Hearing instrument settings not optimal
If there are any other problems not mentioned in this guide, please contact your hearing care
professional.
POSSIBLE REMEDY
• Re-insert earmould carefully
• Re-insert dome
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
• Change thin tube or consult your hearing care professional
• Consult your hearing care professional
• Replace battery
• Consult your hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional