ReSound 6941C-LO85 User Manual Download Page 44 | Manualshive

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ReSound 6941C-LO85 User Manual Download Page 44

44

Troubleshooting Guide

SYMPTOM

CAUSE

POSSIBLE REMEDY

Excessive whistling / feed-
back

Incorrect earmold placement

Re-insert earmold carefully

Incorrect dome placement

Re-insert dome

Excessive ear wax

Consult your hearing care professional

Feedback control may need adjustment

Consult your hearing care professional

Earmold tubing worn or damaged

Consult your hearing care professional

Thin tube connection loose

Change thin tube or consult your hearing care professional

Hearing instrument settings not optimal

Consult your hearing care professional

Sound distorted / not clear

Weak battery

Replace battery

Improper earmold or dome fit

Consult your hearing care professional

Hearing instrument damaged

Consult your hearing care professional

Hearing instrument settings not optimal

Consult your hearing care professional

Wireless does not work

Possible Root Cause - Device is in flight mode

Open and close the battery compartment once. Wireless will reactivate 10 seconds later. (If Root
Cause is device in flight mode)

400498011-US-15.07-Rev.A.indd 44

21-08-2015 14:30:31

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Summary of Contents for 6941C-LO85

Page 1: ...USER GUIDE BEHIND THE EAR HEARING INSTRUMENTS 400498011 US 15 07 Rev A indd 1 21 08 2015 14 29 47...

Page 2: ...ference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfere...

Page 3: ...1999 5 EC R TTE The declaration of conformity may be consulted at www resound com In US FCC CFR 47 Part 15 subpart C Other identified applicable international regulatory requirements in countries outs...

Page 4: ...are important in learning to use hearing instruments Your ReSound instruments have been adjusted according to your individual hearing loss and needs Some people adjust quickly to wearing hearing inst...

Page 5: ...5 Hearing instrument model Model 77 Battery size 13 Model 88 Battery size 13 Tube type Dome size Left serial number Right serial number 400498011 US 15 07 Rev A indd 5 21 08 2015 14 29 47...

Page 6: ...nts with iPhone iPad and iPod touch ReSound Sola 21 Cellular phones 21 PhoneNow 21 Telecoil optional 24 Tele loop systems 24 FM and Direct audio input optional 24 Connecting Disconnecting direct audio...

Page 7: ...ation 35 Hearing instrument expectations 36 Warning to hearing aid dispensers US Only 37 Troubleshooting Guide 42 Warranty and repairs 46 Temperature test transport and storage information 46 40049801...

Page 8: ...O677 DW Behind The Ear BTE hearing instruments type LO85 with FCC ID X26LO85 IC number 6941C LO85 and size 13 battery are available in following variants SO888 DW SO688 DW The identification number fo...

Page 9: ...Direct audio input 8 Left Right indicator Left Blue Right Red 9 Battery lock optional 10 Model in battery chamber 11 Manufacturer 12 Serial number in battery chamber 13 Earhook 14 Earmold and tubing...

Page 10: ...martStart Hearing instruments can be turned on once you have placed them on your ears If you prefer to turn them on just prior to placing them on your ear your hearing care professional can activate a...

Page 11: ...e new battery with the positive side in the correct position 4 Gently close the battery door iTip 1 Always use new Zinc Air batteries that have a minimum remaining shelf life of 1 year 2 Whenever the...

Page 12: ...earing instruments than when they are working without accessories which means that battery life is highly dependent on the amount of wireless accessory usage When the battery in the hearing instrument...

Page 13: ...with a gentle twisting movement 3 Turn the top part of the earmold gently backwards and forwards so that it tucks behind the fold of skin above your ear canal 4 Move the earmold up and down and gently...

Page 14: ...ape of the hearing instrument earmolds or tubing yourself iTip It may be helpful to pull your ear up and outward with your opposite hand during insertion Removal custom earmolds 1 Hold a portion of yo...

Page 15: ...When the dome is placed correctly you should not be able to see the thin tube sticking out when facing a mirror iNote You should never attempt to bend or modify the shape of the thin tube Removal dome...

Page 16: ...olume range are reached a beep signal with a lower pitch will be heard If you have two hearing instruments with the synchronization function enabled volume control adjustments to one instrument will a...

Page 17: ...ng list explains how they work Program Description of when to use 1 2 3 4 1 You can switch between programs by pushing the push button once 2 You will then hear one or more beeps The number of beeps i...

Page 18: ...enabled program changes to one instrument will automatically repeat in the second instrument When a program change is made in one instrument you will hear the same amount of confirmation beeps in the...

Page 19: ...e Your instruments will now be in flight mode If the hearing instrument is in flight mode the hearing instrument must have been operating in flight mode for at least 10 seconds before attempting to en...

Page 20: ...feedback 4 Any whistling may also be decreased by holding the telephone slightly away from the ear 5 Depending on your individual needs your hearing care professional may activate a program specifical...

Page 21: ...instrument compatible The varying degree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephone service provider If you find it difficult to obtain a...

Page 22: ...reposition the PhoneNow magnet or add additional PhoneNow magnets PhoneNow usage Telephones can be used in a normal manner A short melody will indicate that the PhoneNow feature has automatically swi...

Page 23: ...nt and magnet in close proximity to the medical device or electronic system in question If the manufacturer cannot issue a statement we recommend keeping the magnet or a telephone equipped with the ma...

Page 24: ...rstanding If there is no sound from the hearing instruments in a tele loop system and with a telecoil program activated the tele loop system may not be turned on or is not operating correctly If a fac...

Page 25: ...el number 2 Once in place move the boot in the direction of the battery compartment 3 Gently click the boot onto the hearing instrument Disconnecting audio boot and integrated FM 4 Press and hold the...

Page 26: ...ctronic devices for instance in airplanes Be aware that FM signals might also be picked up and overheard by other receivers Before using the system in another country contact your hearing care profess...

Page 27: ...locked the hearing instrument can be turned on and off but the battery cannot be changed unless the battery door is unlocked again To unlock the battery door 1 With the battery door in its off positio...

Page 28: ...xcessive heat can cause damage or deform the casing 5 Do not wear your instrument while showering swimming in heavy rain or in a moist atmosphere such as a steam bath or sauna 6 If your instrument doe...

Page 29: ...After cleaning dry earmolds thoroughly and remove any residual water and debris from the tubing utilizing an air bulb and wire loop iNote Earmold tubing may become stiff brittle or discolored over ti...

Page 30: ...in the dome falling out in the ear ReSound Standard domes 1 Push the new dome over the ribs on the thin tube 2 Make sure that the new dome is properly and securely mounted ReSound Tulip domes Tulip d...

Page 31: ...ss hearing aids via smart phones for which the apps have been developed Use with smart phone apps Notifications of app updates should not be disabled and it is recommended that the user installs all u...

Page 32: ...ffected electronic device 2 When using wireless functionality and the devices are affected by electromagnetic interference move away from the source 3 Use only original GN ReSound consumables e g tube...

Page 33: ...other explosive areas unless those areas are certified for hearing instrument use 4 Do not allow others to use your hearing instruments This may cause damage to the hearing instruments or to the hear...

Page 34: ...requirements of IEC 60601 1 1 IEC 60065 or IEC 60950 1 as appropriate wired connection f ex HI PRO SpeedLink iNote ReSound wireless devices operate in the frequency range of 2 4 GHz 2 48 GHz ReSound w...

Page 35: ...s by burning them Used batteries are harmful to the environment Please dispose of them according to local regulations or return them to your hearing care practitioner 3 DO NOT place batteries in your...

Page 36: ...ganic conditions Consistent use of the hearing instrument is recommended In most cases infrequent use does not permit you to attain full benefit from it The use of a hearing instrument is only part of...

Page 37: ...wing conditions i Visible congenital or traumatic deformity of the ear ii History of active drainage from the ear within the previous 90 days iii History of sudden or rapidly progressive hearing loss...

Page 38: ...evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid The hearing aid evaluation will enable the audi...

Page 39: ...an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language develop ment and the educational and social growth of a child An audiologist is qualified by training...

Page 40: ...ise w o noise reduction 22 20 dB SPL Frequency range DIN 45605 100 6810 100 6140 Hz Current drain in test mode 1 2 1 2 mA BTE Models SO877 DW SO677 DW Open configuration Closed configuration FULL ON A...

Page 41: ...T OSPL 90 Frequency Hz Output dB SPL 2cc Coupler Reference test gain 60 dB SPL input HFA 51 dB Full on gain 50 dB SPL Input Max HFA 67 63 dB dB Maximum output 90 dB SPL input Max HFA 132 128 dB SPL dB...

Page 42: ...y door will not close Blocked earmold or tube Blocked wax filter Not loud enough Incorrect earmold placement Blocked earmold or dome Blocked sound outlet filter Change in hearing sensitivity Excessive...

Page 43: ...an earmold replace dome replace filter Change filter or consult your hearing care professional Consult your hearing care professional Consult your physician Increase the volume control if available or...

Page 44: ...adjustment Earmold tubing worn or damaged Thin tube connection loose Hearing instrument settings not optimal Sound distorted not clear Weak battery Improper earmold or dome fit Hearing instrument dam...

Page 45: ...e or consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing ca...

Page 46: ...instruments is designated on your warranty card which is provided by your hearing care professional For hearing instruments that require service please contact your hearing care professional for assi...

Page 47: ...5 iPad Air 2 iPad Air iPad 4th generation iPad mini 3 iPad mini 2 iPad mini and iPod touch 5th generation using iOS 7 X or later Apple the Apple logo iPhone iPad and iPod touch are trademarks of Apple...

Page 48: ...8001 Bloomington Freeway Bloomington MN 55420 1 800 882 3636 costcosupport gnresound com www resound com ReSound Canada 303 Supertest Road Toronto Ontario M3J 2M4 1 888 737 6863 www gnresound ca 40049...

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