Troubleshooting
This section on troubleshooting is a guide to problems associated with the installation and integration of the system only. Refer to the 'PH10
PLUS installation and user's guide' (Renishaw part number H-1000-7592) regarding problems associated with normal operation of the
system.
The optional HCU2 can also be used to identify system faults. For full details of the use and fault finding capability of the unit see the 'HCU2
hand control unit user's guide' (Renishaw part number H-1000-5361).
Use the table below to identify problems you are experiencing with your system. If you experience problems which you are not able to identify
or solve satisfactorily, please contact Renishaw for further advice.
Power on LED not lit
Possible cause
Solution
Power loss
Check mains cable connections and integrity.
Check power block is supplying 24 V.
Check CMM emergency stop condition - power may have been
removed by CMM.
No head movement in automatic mode
Possible cause
Solution
Head controller in manual mode.
Change to automatic mode.
Power loss
Check mains cable connections and integrity.
Check power block is supplying 24 V.
Check CMM emergency stop condition - power may have been
removed by CMM.
Cable / connection fault
Check connection and integrity of cabling between head and
controller.
Communications failure
Check RS232 baud rate.
Incorrect command set selected
Check correct command set is selected.
PICS STOP is asserted by other system component
Clear the fault asserting PICS STOP.
PHC10-3 PLUS installation guide
www.renishaw.com
Issued 12 2021
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