25
UM Neya EN rev.0 28.02.2022
11.
Troubleshooting Guide
The following table lists the main problems and possible solutions.
Defect
Solution
Fuse that blows immediately on power up
'ON'
Replace the defective fuse and restart. If the anomaly persists,
contact the supplier's technical assistance.
The centrifuge causes mild electric shocks
Check the power socket and make sure that the earth is present.
Check the current capacity of the 230 V AC power line that is
sufficient and not less than 5 A.
The centrifuge starts and stops immediately,
indicating an error message on the display.
Switch the centrifuge off and on again after a period> 30 s.
Disassemble and assemble the rotor.
If the error persists, contact the supplier's technical service.
- The centrifuge vibrates during start-up or
operation.
- The "Imbalance rotor" error appears on the
display.
Place the centrifuge on a fixed and stable surface.
Load the rotor in a balanced and symmetrical way.
If the anomaly persists, contact the supplier's technical service.
Burning smell
Stop the centrifuge immediately.
Contact the supplier's technical service immediately
Display showing anomalies
Contact the supplier's technical service
The engine does not start
The display does not light up when turned on
Set temperature is not reached
Check the temperature setting.
Check the gasket and closure of the lid that there is no air
escaping.
“Err” appears on the display and the
temperature is not displayed
Contact the supplier's technical service
The lid does not open
Wait for the rotor to stop and act on the emergency opening to
open the lid.
Contact the supplier's technical service.
Note:
If the problem is not listed in this table or in the manual, contact the technical assistance of GIORGIO
BORMAC S.r.l.