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10

Installation and Operation Manual RTC 12i  - www.regulus.eu

4. COMMISSIONING

4.1. Initial start up

Commissioning must be carried out by a service provider with a valid authorization issued by 

REGULUS. 
Commissioning checklist:

Check that the heat pump and system are filled with water, air bled.

Check connections for leaks.

Check that both the sensors and the circulation pump are connected to the power supply.

Switch on the heat pump through the controller.

When the system heats up, check that the connections are properly tight, the system is  

 

vented, supplying heat and possibly hot water (heating test and leak test).

Set the required heating curves and time programs.

Inform the future user about the location of the main switches, circuit breakers and their  

 function.

Inform the future user about other safety features and indicators (safety valves, pressure  

 

gauges, analogue thermometers, etc.) and their functions.

Inform the future user about the controller control, user menu, etc.

The service provider shall fill in 

the Checklist

 

and the heat pump owner shall sign it.

4.2. Troubleshooting

If a fault occurs, you should always contact the installation company that installed your unit. If the 

supplier considers that the fault is caused by a material or design defect, the installation company 

will contact the supplier and repair the defect. Always report the serial number of the heat pump 

(indicated on the label on the back of the heat pump).

Air in system

If you hear a raspy sound from the heat pump, make sure that it is completely air bled. If necessary, 

top up the system to operating pressure. If the problem persists, call a technician to determine the 

cause. 

Error messages

All error messages and information texts are displayed on the controller that controls the heat pump. 

For more information, consult the instructions for the corresponding controller.

Heating water circulation

If the circulation between the indoor unit and the outdoor unit slows down or stops completely, the 

high pressure switch closes. Possible causes are:

defective / undersized circulation pump

air in pipes

clogged condenser

other obstacles to water flow 

Defrosting

The  fan  stops  during  the  defrosting  cycle,  but  the  compressor  is  still  running.  Melted  ice  flows 

into the condensate tray under the heat pump. As soon as defrosting is completed, the fan starts 

up again and a cloud of fumes formed by moist air may form for a short time. This is a perfectly 

normal phenomenon that disappears after a few seconds. On frosty days, check for ice in unusual 

places (heat pump legs, condensate tray, fan, etc.). Possible causes can be: defective defrosting 

automation, lack of refrigerant (leakage), extreme weather conditions.

Summary of Contents for 17448

Page 1: ...www regulus eu RTC 12i RTC 12i EN RTC 12i Heat Pump Installation and Operation Manual ...

Page 2: ... water storage tank 4 2 2 Connection with a thermal store combination with other renewable heat sources 4 3 CONSTRUCTION READINESS INSTALLATION 4 3 1 Scope of supply 5 3 2 Installation preparation and transport 5 3 3 Minimum distances 6 3 4 Placement of the heat pump 7 3 5 Condensate drain 8 3 6 Pipe installation 9 3 7 Electrical wiring 9 4 COMMISSIONING 10 4 1 Initial start up 10 4 2 Troubleshoot...

Page 3: ...maged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard This device can be used by children from the age of eight years and above and by people with reduced physical sensory or mental ability or lack of experience or knowledge if they have been taught either with supervision or with the instructions provided how to use the device sa...

Page 4: ...of underfloor heating without the possibility to be shut off For system control it is necessary to use an IR 14 RTC smart controller which controls the entire heating and hot water system It is equipped with an integrated web server permitting control through a web browser or via a smartphone or tablet with the IR Client application for Android and iOS 2 2 Connectionwithathermalstore combinationwi...

Page 5: ...2 G 1 M nipples incl gaskets 3 2 Installation preparation and transport The installation must be carried out by a qualified person in accordance with the applicable stan dards and all regulations concerning occupational safety must be observed The heat pump shall be transported and stored in an upright position only Check that the product has not been damaged in transit Report any transport damage...

Page 6: ...roof If the product is placed in an area where it will be exposed to particularly harsh weather conditions or if there is a risk of damage from snow falling from a roof the product can be installed underneath a small awning Follow the recommendations below when choosing a heat pump location Location make sure that the heat pump does not disturb you or your surroundings with noise avoid installatio...

Page 7: ...e wall it is important to verify its load bearing capacity Depending on the composition and thickness of the wall it is recommended to use a chemical anchor or a through wall anchor for installation The brackets are galvanized and the complete support is supplied including steel ropes ensuring its spatial rigidity Follow the instructions for the wall mounting brackets Prior to placing the heat pum...

Page 8: ... cable to the drain pipe is not included in supply and can be ordered as an optional accessory code 18491 The drain pipe can be run a to the ground to a frost free depth the outlet and the space around the pipe must be filled with crushed stone to ensure sufficient condensate drain the underground section of the pipe can be perforated b into the building in its sewage system the through wall passa...

Page 9: ...g pipeline and possibly also to the house structure it is recommended to run the braided hose loose in a slight bend When installing compensators and braided hoses follow the instructions in the separate Installation Manuals that will come with these products Continue after the braided hose with copper stainless steel or other pipes of suitable size The appropriate dimension of the pipe is prescri...

Page 10: ...erial or design defect the installation company will contact the supplier and repair the defect Always report the serial number of the heat pump indicated on the label on the back of the heat pump Air in system If you hear a raspy sound from the heat pump make sure that it is completely air bled If necessary top up the system to operating pressure If the problem persists call a technician to deter...

Page 11: ...5 Fan motor 18 Wiring box cover 31 Heating element 6 Connecting part 19 Electric wiring box 32 Condenser heating element 7 Rear of fan housing 20 Side cover panel 33 Four way valve 8 Support 21 Refrigerant collector 34 Electronic expansion valve sensor 9 Installation box 22 Bottom cover panel 35 High pressure sensor 10 Top cover panel 23 Liquid refrigerant sensor 36 Low pressure sensor 11 Finned h...

Page 12: ...sor hot gas sensor low pressure switch high pressure switch green yellow green yellow flow switch temperature sensor return temperature sensor flow temperature sensor suction gas sensor outdoor temperature sensor temperature sensor hot gas sensor low pressure sensor high pressure sensor PFC power factor correction red blue black condenser heater compressor heater 4 way valve transformer Compressor...

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