X2 COMBAT Install Guide 2.0
22
6.0 Warranty information
Redvision CCTV limited (Redvision) warrants the buyer that the product will, on the date of shipment, be free
from defects in material & workmanship and will conform to Redvision’s specifications
, provided to the buyer.
If any defect in material or workmanship appears in the product, Redvision will, at its discretion, either repair
or replace the defective product without charge at Redvision’s customer service centre or authorised repair
facility or credit or refund the purchase price of the defective product, provided:
•
The defect appears within
36
months from the date of purchase.
•
Examination of the product confirms that the claimed defect actually exists.
B
uyer shall follow Redvision’s instructions regarding return of the defective product and no product will be
accepted for repair, replacement, credit or refund without:
•
Buyer or an authorised representative of the buyer first contacting Redvision Technical Support for
assistance and actual confirmation of suspected defect or fault.
•
W
ritten authorisation of Redvision or in accordance with Redvision’s
written instructions, including an
official
Return Merchandise Authorisation number (RMA)
, issued by Redvision CCTV Ltd.
In the case of any such return the buyer shall bear the risk of loss or damage and shall prepay all
transportation charges to Redvision. T
he replaced product shall become Redvision’s property.
In no event shall
Redvision be responsible for de-installation or reinstallation of the product or for the expenses thereof. If it is
determined that returned product is not defective, the buyer shall pay Redvision all costs of handling,
inspection, repairs and transportation at Redvision’s then prevailing rates.
With respect to product not manufactured by Redvision, to the extent permitted, extends the warranties and
affords the remedies to the buyer given to Redvision by its vendor of said products.
The foregoing warranties do not extend:
•
to expendable items, including SD Cards
•
to experimental or development products
•
to product which has been subjected to misuse, neglect, accident or abuse;
•
to the unauthorised repair or alteration by anyone other than Redvision;
•
to improper installation, storage or maintenance by anyone other than Redvision; to product used in
material violation of Redvision’s instruction or to product which has had its serial n
umber or month
and year of manufacture or shipment removed, defaced or altered or to software.
T
he term “
software
” means a set of logical instructions and table of information which guide the functioning
of a processor. Such set may be contained in any medium whatsoever including, without limitation, hardware
containing a pattern of bits representing such set, provided, however, the term
“software” does not mean or
include the medium.
Redvision shall charge for the repair of all product returned out of warranty. Call Redvision customer service
+44 (0)1420 448 448 for an RMA number or visit
Copyright © 2008 - 2020 Redvision CCTV Ltd. Content subject to change without prior notice. E&OE. All rights reserved.
Redvision CCTV Limited, Alpha House, Blacknest Road, Blacknest, Alton, GU34 4PX, United Kingdom
Company registration: UK3952814
