After Sales Service
We offer a technical advisory service on the telephone to installers and other customers with problems
in the field.
RING 0844 372 7766
(UK ONLY)
Remember to quote type of shower, as written on the front of the shower and on this leaflet.
The model and serial number are located on the bottom face of the shower.
Make a note of those numbers here, and be sure to quote them if you call for advice.
Model Number: 53--__________________ / Serial Number:____________________
Note:
You may be charged for a service call if you do not have the serial number.
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Full details of terms and conditions are available on request from:-
Redring Xpelair Group, Newcombe House,
Newcombe Way, Orton Southgate, Peterborough, PE2 6SE
Website: www.redring.co.uk
16
A3:567-2450-01 Rev B
We, Redring Xpelair Group Ltd., guarantee this product for domestic use only, for the period of 24
months from the date of purchase.
Within the guarantee period we will resolve, free of charge, any manufacturing defects in the product
resulting from faulty workmanship or material on the condition that:
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A)
The appliance has been correctly installed in accordance with our instructions and is being used on the supply
circuit or voltage printed on the rating plate.
B)
The appliance has been used in accordance with these instructions and has not been tampered with or
otherwise subject to misuse, neglect or accident.
C)
The appliance has not been taken apart, modified or repaired except by a person authorised by us.
D)
Evidence of the date of purchase in the form of an invoice or receipt will be required in order to qualify for an
in-guarantee repair.
E)
The guarantee period for the products used in commercial applications will be limited to 12 months.
F)
For the service work to be undertaken free of charge, the work must be only undertaken by
Redring Xpelair Group Limited, or our approved agents.
G)
Service under guarantee has no effect on the expiry date. The guarantee on any exchanged parts or product
ends when the original guarantee period ends.
EXCLUSIONS
This guarantee
DOES NOT
cover damage or defects arising from poor or incorrect installation, improper use or lack of maintenance,
including build-up of limescale. It is the responsibility of the installer to check that the installation parameters meet the requirements
of the product, and any relevant regulations.
If we are called out to a fault, which is subsequently identified as being an installation fault, we will make a charge. It is important
that the routine checks are completed before calling us out, as many issues can be simply diagnosed and resolved.
We make no guarantees as to response times for repairs. We will endeavour to achieve the most timely response possible but while
we indicate an average response time, this should not be taken as a guarantee.
The guarantee applies to a repair or replacement (at our discretion) of the product subject to the conditions above, and
DOES NOT
cover compensation for the loss of the product or consequential loss of any kind
The guarantee does not apply to the repair or replacement of pressure relief devices, sprayheads, hoses, accessories, isolating
switches, electrical cable, fuses and/or circuit breakers.
This guarantee does not affect your statutory rights.
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GUARANTEE
Terms and Conditions for UK (outside UK contact your local distributor)
IMPORTANT
This booklet should be given to the customer after installation and demonstration
Thermostatic Instantaneous Electronic Shower
Handbook
Xpressions
User
Information
How To Start Your Shower
How To Operate Your Shower
How your shower works
Handset Operation
Routine Maintenance
Periodical Maintenance
Trouble Shooting (User)
Guarantee
Contents
Installer
Information
Installation Instructions
Plumbing Connections
Electrical Connections
Commissioning
Trouble Shooting (Installer)
Spares
Page
Page
2
3
5
7
14
15
8
9
10
12
12
13
13/14
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