Troubleshooting | 27
TROUBLESHOOTING
General Troubleshooting
If you experience any of the listed problems, follow the recommended actions in order until the
problem is resolved — all steps may not be needed to resolve the problem.
If the problem persists after completing all of the recommended actions, contact REDARC directly,
or your local REDARC Distributor.
For all troubleshooting relating to the GoBlock interactions, refer to the GoBlock Instruction Manual.
The Handle will not latch
1.
Check that there are no obstructions preventing the Handle from closing.
2.
Check that there are no obstructions around the Latch Hook and corresponding Latch point on
top of the GoBlock.
3.
Make sure the GoBlock is properly docked and there are no obstructions under it preventing it
from sitting completely in the Dock.
The GoBlock rattles in the PowerDock during travel
1.
Make sure the GoBlock is properly latched.
2.
Make sure the Anti-Vibration feet in the base of the Dock are in-place and in good condition.
Clean them if they are dirty/dusty. Replace them if they are damaged or worn.
The Handle does not hold its position (will not stay open)
The friction/antivibration bushes may be worn, dirty, or missing.
1.
Make sure the friction blocks/bushes in the left and right side of the Handle near the Hinge
are in-place and in good condition. Clean them if they are dirty/dusty. Replace them if they are
damaged or worn.
Frequently Asked Questions
How do I secure the dock to the moveable floor panels of my SUV, wagon or sedan?
You can’t. The PowerDock must be permanently secured to fixed structures.
What electrical connections can be permanently wired to the Dock?
The PowerDock is designed to accept wiring for charging only. Connection provision is made for a
good Earth, solid connection to the vehicle electrical 12 V system and Solar.
