7
Malfunctions
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BAL_PROTECT_RC2_RC3_EN_1V0_BLA_121-006454704
7
Malfunctions
7.1
Behavior in event of faults
In the event of an irregularity or malfunction, different displays are shown depending on the connec-
ted control unit.
IMPORTANT
If malfunctions that endanger the safety of individuals occur, the system must be turned off. It
may not be turned back on until the problem has been resolved by a professional and the
danger no long exists.
NOTICE
If the system performs a slow opening or closing movement, this may be a deliberate, auto-
matic redundancy test (self-test).
7.1.1
Display on the control unit
– Status messages are displayed with status number and text.
– The display changes alternately from white to black.
– After 10 seconds, the telephone number of the relevant service centre is alternately displayed.
7.1.2
Possible troubleshooting
– Based on the status display some errors can sometimes be eliminated
– If you are not sure, please contact the relevant service centre
– Before you call, write down the data displayed on the BDE-D. This information provides the tech-
nician with important informations for troubleshooting
– If several status messages are active at the same time, they are numbered: e.g. error 1 / 2
– Pressing the E-button permits to navigate from one error message to the next one
Example:
Which information?
Procedure
How displayed? (Example)
Status text and number
– It is automatically displayed on the
BDE-D
Software-Versions
– Press the following button on the
BDE-D for 2 seconds
7.1.3
Resetting the control module
In some cases, the malfunction may be remedied by restarting the control unit. Please proceed as de-
scribed below.
– Make sure that the drive cladding is closed and that nobody is obstructing the system or ap-
proaching it, thereby triggering an opening of the system.
Button
Selection
Display
Press > 5 seconds
No
Yes
