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WiFi Camera Caregiver System

User Guide

What’s inside

Welcome! .....................................................................................................................................2

Getting Started ............................................................................................................................2

Connection Troubleshooting ..............................................................................................7

Tour of the system.......................................................................................................................9

Everyday use ............................................................................................................................ 13

Motion alerts ...................................................................................................................... 14

Sound detection................................................................................................................ 14

Auto-record time ............................................................................................................... 15

Temperature alarm............................................................................................................ 16

Flip horizontally / vertically .............................................................................................. 17

Camera time set ................................................................................................................ 17

Camera info ....................................................................................................................... 18

Delete Camera .................................................................................................................. 18

Troubleshooting / FAQs .......................................................................................................... 19

HSCARE2A

TOC to be compiled upon final appr

oval

Summary of Contents for HSCARE2A

Page 1: ...ion Troubleshooting 7 Tour of the system 9 Everyday use 13 Motion alerts 14 Sound detection 14 Auto record time 15 Temperature alarm 16 Flip horizontally vertically 17 Camera time set 17 Camera info 18 Delete Camera 18 Troubleshooting FAQs 19 HSCARE2A TOC to be com piled upon final approval ...

Page 2: ...sure you read the Important Information sheet included in this package WiFi camera The accessories 1 Power adapter 1 10 power cable 2 Mounting screws 1 Lanyard and anchors Ge Your c your W Here s First g Make wirele you w Look a device of the on iOS left ha the W For be locatio camer IMPOR signals 2 4GHz connec Alert remote Don t forget to remove the protective film covering the front of the camer...

Page 3: ... the upper left hand corner of the screen for the WiFi icon shown here For best results look for a location with at least 50 strength to use the camera Step 3 Plug in the camera Plug one end of the included power cable into the DC In jack on the back of the camera Plug the other end into the included power adapter Then plug the adapter into an outlet or surge protector The camera turns on automati...

Page 4: ...he first time you launch the RCA SmartView App you ll need to create a user name and password so that you can access your camera securely Press Register to start then follow the steps to set up your account IMPORTANT Make sure you give a valid email address that you have easy access to The App will use this address if you ever need to recover or reset your password IMPORTANT Your user name cannot ...

Page 5: ... bottom of the screen NOTE Make sure your camera is on If you haven t already turned it on press the Power button on the right side of the camera the camera s LED lights up FPO FPO Add new camera with WiFi Add Camera Add new camera with QR code In the next screen press the Add new camera with WiFi button To scan the QR code on the camera Find the QR code on the bottom of the camera Position your s...

Page 6: ...ork with the App Once you ve finished entering your network name and password press the Next step button on the App screen The indicator light on the back of the camera starts flashing the camera is trying to join your WiFi network Once the camera has successfully connected to your WiFi network you ll see the Success screen in the App and the indicator light on the back of the camera will turn gre...

Page 7: ...D name This camera does not support hidden SSIDs Make sure that Wi Fi signal is 2 4GHz This camera does not support 5GHz WiFi Make sure that your WiFi router uses either WPA2 PSK WPA PSK or AES as its encryption method Make sure that there is no MAC filter on router or add MAC address to router whitelist Reset the camera to set up connection again Press and hold SET button on the bottom of the cam...

Page 8: ...mera from the home screen FPO Step 9 Pair the Alert Remote with your camera FPO In the App press the icon in the upper right corner of the Camera View screen This accesses the Settings menu FPO In the Settings menu press the Emergency button option to set up the Alert Remote with your camera Press Add Emergency Button at the bottom of the next screen Press the icon next to the button name to custo...

Page 9: ...he camera s Micro SD Card not included Press this icon to start viewing or downloading motion sound activated videos or images from the camera s Micro SD Card This is where you ll see auto recordings Record starts stops recording video The video file is saved to your smartphone or tablet Pan Tilt starts panning or tilting the camera HD HD SD Select lets you switch between high and standard definit...

Page 10: ...he RCA SmartView App and camera do not time out Your phone s screen however probably does Some phone models allow you to adjust the screen time out to show the camera display for longer periods but many models do not Check to see if your phone has screen time out and power saving settings that can be adjusted to user preference Cam FPO Pan Tilt and Zoom To zoom the active camera Pinch the screen w...

Page 11: ...era back DC In jack plugs into your power cable to power the camera Adjustable antenna communicates wirelessly with your WiFi network Indicator light shows the power and connection status of the camera off camera not plugged in or powered on solid red on but not connected blinking red in the process of connecting solid green connected to network and App blinking green camera being actively viewed ...

Page 12: ...wall mounting screws included MICRO SD slot left side accepts a micro SD card not included for storage of automatic photos video Camera bottom EV Alert Remote Alert button triggers the camera and remote alarm when pressed sending all connected accounts an alert that lets you quickly view the situation and speak with your loved one Lanyard slot accepts the included lanyard for convenient personal u...

Page 13: ...e EVERYDAY USE In the Camera View screen press the Settings icon to customize your WiFi camera s setup This chapter takes you through the settings you can customize one by one mera ssed unts view your cluded onal FPO ...

Page 14: ... camera detects movement You can also select parts of the screen where you do not want motion detected To set up motion detection In the Settings menu press the Motion detection sensitivity setting you want to use OFF Low Default or High Note You might want to test different levels of sensitivity for this setting to find the best fit for your environment and preference IMPORTANT You must have a mi...

Page 15: ...detection sensitivity setting you want to use OFF Low Default or High Note You might want to test different levels of sensitivity for this setting to find the best fit for your environment and preference IMPORTANT You must have a micro SD card not included installed in your camera to use the auto recording function of this feature IMPORTANT You must have a micro SD card not included installed in y...

Page 16: ...Then set the temperature you want for the high temperature alert To set a low temperature alert Press the switch next to Low temperature alert Then set the temperature you want for the high temperature alert If the temperature around the camera goes beyond the limit s you set you will get a push notification on your phone or tablet Video privacy mode Video privacy mode lets you temporarily switch ...

Page 17: ...d one as well These guest accounts have limited access to settings they can view and talk through cameras and record pictures and videos directly to their phone 1 Make sure the person you want to share with has downloaded the RCA SmartView App on their phone or tablet 2 On your phone or tablet go to the Settings menu and press Share with friends Have the person you want to share with follow the st...

Page 18: ...ormat SD card The Format SD card button in the Camera info screen lets you format a micro SD card before you use it for the first time To format a micro SD card Insert the card into the WiFi camera s micro SD card slot Then press the Format SD card button in the Camera info page Update camera The System firmware option in the Camera info screen shows if camera updates are available a red dot appea...

Page 19: ...Fi signal is 2 4GHz The camera does not support 5GHz WiFi Make sure that your WiFi router uses either WPA2 PSK WPA PSK or AES as its encryption method Make sure that there is no MAC filter on router or add MAC address to router whitelist Reset the camera to set up connection again Press and hold SET key for 10 seconds The camera will give a long beep when it is fully reset The WiFi camera s indica...

Page 20: ...et has an active data or WiFi connection and that the RCA WiFi Camera App is open and configured with the camera I can t record video or pictures on the camera for motion or sound alerts Make sure you have an Micro SD card not included inserted in the MICRO SD card slot on the side of the camera Make sure auto record is set to on and a motion or sound alert is set I can t record video or pictures ...

Page 21: ...Make sure the volume on your phone or tablet is turned up Make sure sound is turned on in the Camera view screen Make sure the microphone on the camera is not blocked The microphone is just below the lens The temperature alerts don t work Make sure you ve set the temperature preference to the system you use Fahrenheit standard in the US or Celsius standard outside the US To switch your temperature...

Page 22: ...on is set to Low alerts will not come as often as when Sound detection is set to High To adjust this setting go to Settings Sound detection If you have multiple cameras you might need to set an alert for the camera you re using sound alerts need to be set separately for each camera The App gives a maximum of 2 notifications every 4 minutes I can t access the camera from my computer The RCA WiFi ca...

Page 23: ...23 t to adjust otion to tting und nly It ets with Troubleshooting ...

Page 24: ... 2018 Voxx Accessories Corp 3502 Woodview Trace Suite 220 Indianapolis IN 46268 HSCARE2A IB 00 ...

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