RCA 25403 User Manual Download

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4-Line Intercom Speakerphone

User’s Guide

Please read this manual before
operating this product for the
first time.

TOCOM 16247490

Model 25403/04

Summary of Contents for 25403

Page 1: ...4 Line Intercom Speakerphone User s Guide Please read this manual before operating this product for the first time TOCOM 16247490 Model 25403 04 ...

Page 2: ...fy you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation...

Page 3: ...NE JACK REQUIREMENTS 6 BASE LAYOUT 7 IMPORTANT INSTALLATION INFORMATION 8 IMPORTANT INSTALLATION GUIDELINES 8 INSTALLING THE PHONE 9 DATA PORT 12 SYSTEM VERIFICATION 12 OTHER SYSTEM PHONES 13 PROGRAMING THE TELEPHONE 13 LANGUAGE 13 RINGER TONE 13 PRIORITY LINE 14 DELAY RING 15 PHONE ID 15 PHONEBOOK NAME 16 INTERCOM AUTO ANSWER 16 FLASH TIME 17 CALL ALERT TONE 17 NO UNKNOWN BLOCKED NOT APPLICABLE T...

Page 4: ...3 IF YOU PROGRAMMED YOUR LOCAL AREA CODE 33 DELETING A CID RECORD 33 DELETING ALL CALL RECORDS 33 IF YOU DID NOT PROGRAM YOUR LOCAL AREA CODE 34 CALL WAITING CALLER ID 34 MEMORY LOG AND PHONE BOOK DIRECTORY MEMORY 34 STORING A NUMBER AND NAME IN MEMORY 34 MEMORY 35 REVIEWING PHONE BOOK DIRECTORY MEMORY 35 REVIEWING THE INTERCOM MEMORY LOG MEMORY LOCATION 36 EDITING A NAME OR NUMBER STORED IN PHONE...

Page 5: ...res 16 memory locations 94 phone book memories hold conference call intercom call transfer Caller ID display and speakerphone capabilities This telephone is designed to be simple to use however you can reach its full potential more quickly by taking a few minutes to read this user s guide IMPORTANT In order to use all of the features of this unit you must subscribe to either the standard Name Numb...

Page 6: ...ibit the intercom and paging operations For proper operation of intercom page function etc DO NOT connect a DSL modem to Line 1 To transfer a call from one station to another the two stations should be connected to the same line Base Handset Handset cord Line cords AC power supply Modular telephone line jack Wall plate DELETE EXIT SELECT SAVE DIAL STORE MENU DIRECTORY NEW MESSAGE INTERCOM CONFER L...

Page 7: ...INT INT INT INT INT INT INT INT INT INT INT INT REVIEW PQRS 7 TUV 8 WXYZ 9 GHI 4 JKL 5 MNO 6 1 ABC 2 DEF 3 TONE OPER 0 MEMORY buttons DIRECTORY button MENU button STORE button DIAL button CONFER button LINE 2 button LINE 1 button HOLD button MUTE button SPEAKER button HEADSET button FLASH button VOLUME button PAUSE REDIAL button TRANSFER button PAGE button PRIVACY button DELETE button EXIT button ...

Page 8: ... to the phone such as faxes other phones or modems Important Installation Guidelines Install telephone near both a telephone modular jack and an electrical power outlet Avoid sources of noise such as a window by a busy street and electrical noise such motors microwave ovens and fluorescent lighting Avoid heat sources such as heating air ducts heating appliances radiators and direct sunlight Avoid ...

Page 9: ...ift up the battery compartment door located on the bottom of the phone Insert the batteries as shown on the diagram inside the battery compartment Snap the battery compartment door back into place and tighten the screw NOTE If the low battery icon appears in the display you need to replace the batteries It is important that you replace them as soon as possible to maintain unit operation when elect...

Page 10: ...pplies may damage the unit 4 Connect the telephone line cords If you have two dual line wall jacks installed in your home office plug one end of the straight telephone line cord tagged as LINE 1 2 into the jack marked LINE 1 2 and one end of the other straight line cord into the other jack on the back of the base Plug the other end of each line cord into the dual line wall jacks Connections Setup ...

Page 11: ...RCA 25404 and or RCA 25403 phones to the system at one time Features like intercom page and call transfer may be used among the units but Line 1 must be common for all 25404 or 25403 units for these features to work properly You may choose to share or privatize lines 2 3 and 4 Connections Setup If you have four single line wall jacks installed in your home office you must use adapters couplers not...

Page 12: ...umber for line 4 If you are talking to someone on line 4 and want that person to fax something to you change the data port switch to line 2 or line 3 and give the person on line the phone number for line 2 or line 3 Your fax machine now can receive calls on line 2 line 3 or line 4 IMPORTANT Be sure to switch the fax machine back to the normal line when you are done because outside callers who do n...

Page 13: ...ed to the system you will hear an error tone NO ANSWER shows in the display and intercom is cancelled Programing the Telephone This telephone has several programmable functions Language Set the display language to show messages in either English Spanish or French 1 Press the MENU button while in standby mode The cursor in the display points to SET LANGUAGE 2 Press the SELECT SAVE button 3 Use the ...

Page 14: ...OFF disables the function for the corresponding telephone Press the SELECT SAVE button NOTE On model 25403 you cannot select CID ON OFF 7 Press the SELECT SAVE button to save The cursor automatically moves to LINE 2 8 Repeat steps 6 and 7 for each telephone line After you select the ringer tone for LINE 4 press the EXIT button NOTE The line indicators flash for incoming calls even if the ringer is...

Page 15: ... SELECT SAVE button to save Phone ID 1 Press the MENU button while in standby mode 2 Use the REVIEW button to scroll to SET PHONE OPTIONS 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to SET PHONE ID 5 Press the SELECT SAVE button 6 Press the SELECT SAVE button again to automatically set the phone ID or press any memory button 1 16 to assign a phone ID NOTE The Phone ID 01 16 is...

Page 16: ...is stored in each of the number keys For example to enter Lorraine press the 5 key three times for the letter L Press the 6 key three times for the letter O Press the 7 key three times for the first letter R Press the 7 key three times for the second letter R Press the 2 key once for the letter A Press the 4 key three times for the I Press the 6 key two times for the letter N Press the 3 key twice...

Page 17: ...on 4 Use the REVIEW button to scroll to SET FLASH TIME 5 Press the SELECT SAVE button 6 Use the REVIEW button to scroll through the flash time options You may choose 100ms or 600ms 7 Press the SELECT SAVE button to save NOTE You may press the EXIT button at any time to exit Call Alert Tone Turn on the Call Alert to hear a tone for incoming calls while you are on the telephone 1 Press the MENU butt...

Page 18: ...andby mode 2 Use the REVIEW button to scroll to SET PHONE OPTIONS 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to NO UNKNOWN BLOCKED 5 Press the SELECT SAVE button 6 Use the REVIEW button to scroll to YES or NO The default is YES 7 Press the SELECT SAVE button to save Display Contrast Adjust the display contrast to one of four contrast levels 1 Press the MENU button while in st...

Page 19: ... Area Codes Not applicable to model 25403 Depending on your location you may need to set up to six regional area codes Setting Regional Area Codes helps the phone determine the number format to display when a valid CID record is received Call records matching any of the set regional area codes are displayed as 10 digits NOTE If the CID telephone number does not display correctly you may not be abl...

Page 20: ...date follow the steps below NOTE Automatic time set is not applicable to model 25403 1 Press the MENU button while in standby mode 2 Use the REVIEW button to scroll to SET TIME DATE 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to SET CLOCK 5 Press the SELECT SAVE button and the cursor moves to the hour field 6 Use the REVIEW button to button to select the hour NOTE AM or PM wil...

Page 21: ...the MENU button while in standby mode 2 Use the REVIEW button to scroll to SET TIME DATE 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to SET HOUR FORMAT 5 Press the SELECT SAVE button 6 Press the REVIEW button to select 12 HOUR or 24 HOUR 7 Press the SELECT SAVE button to save Restoring the Default Settings This feature allows you to reset the menu to the original factory defau...

Page 22: ...up the handset when finished Making Calls with the Speakerphone 1 Press the SPEAKER button and the phone automatically selects the priority line If the priority line is occupied it selects an open line OR Press a line button to select a line 2 Wait for a dial tone then dial a phone number 3 Press SPEAKER when finished NOTE Only one way conversation is possible in speakerphone mode When you are spe...

Page 23: ...this unit NOTE If the headset is not connected an error tone is heard when the HEADSET button is pressed Pre dialing 1 With the phone idle and the handset on the cradle manually enter the telephone number The telephone number shows in the display 2 Press the DIAL or SPEAKER button or lift the handset to take a line and the telephone number is automatically dialed NOTE The unit displays or to adjus...

Page 24: ...u are making or receiving a call the caller is disconnected if you press another line without putting the call on hold first Switching Between the Speakerphone Handset and Headset To switch to the speakerphone press SPEAKER The speakerphone indicator turns on To switch to the handset pick up the handset The speakerphone or headset turns off To switch to the headset press HEADSET to enable the head...

Page 25: ... function as normal but the phone will not ring 2 To cancel press PRIVACY again NOTE If Intercom Auto Answer is turned ON the unit automatically answers the intercom call even if the Do Not Disturb function is activated Hold Placing a Call on Hold 1 Press the HOLD button The indicator for the line on hold flashes green 2 Hang up or press another line button The phone emits a beep every 30 seconds ...

Page 26: ...L PAUSE button 2 Use the REVIEW button to view the last six previously dialed numbers 3 While the preferred number is displayed pick up the handset or press the SPEAKER DIAL or a line button to dial the phone number NOTE If you do not select a line button the line is automatically seized and the number is dialed accordingly Transferring a Call to Another Station 1 With the caller on the line press...

Page 27: ... one station to another the two stations should be connected to the same line Message Waiting Not applicable to model 25403 Provided your phone company offers voice messaging service and you subscribe to it the NEW MESSAGE indicator flashes when the phone is not in use to indicate there is a message waiting Also from the display you can find which line has message waiting The indicator stops flash...

Page 28: ...Headset Volume While the phone is in use during the desired mode press the VOLUME up or down buttons until you reach a comfortable listening level The phone stores the setting after the last button press Conference Calls This feature allows you to have a 3 way conversation using any combination of 2 lines To connect and conference 1 To make a call press the line you want and dial the telephone num...

Page 29: ...ately you may press the INTERCOM button then press the INTERCOM MEMORY LOG button 1 16 for the stations you want to intercom with The speakerphone automatically turns on NOTE If you want to switch to the handset pick it up and continue speaking To switch to the headset press the HEADSET button NOTE The handset headset or speakerphone cannot be active when an intercom call is initiated the handset ...

Page 30: ...n NOTE When the intercom is on hold you may not receive another intercom If the other party terminates intercom intercom hold is also released Intercom Conference Calls This feature allows you to have a 3 way conversation using the intercom feature and an open line 1 Place a call or make an intercom call 2 Press the HOLD button 3 Place a call on another line or make an intercom call 4 Press the CO...

Page 31: ... hang up the handset NOTE You will not receive a page when Do Not Disturb is turned on NOTE Paging can be done with optional headset Caller ID CID NOTE The Caller ID section of this user s guide from page 31 to page 34 is not applicable to model 25403 Summary Screen The summary screen shows the current time current date number of CID records to be reviewed and total number of records saved to CID ...

Page 32: ...Reviewing CID Records Press the REVIEW button to scroll through the call records NOTE If you press the button the oldest record shows in the display If you press the button the most recent record shows in the display When you scroll to the start end of the list START END appears in the display Saving a CID Record to the Intercom Memory Log or to Phone Book Memory 1 While a name and telephone numbe...

Page 33: ...ress the DIAL button If you see a number with 7 digits i e 555 1234 then the call was received from within your area code However this does not guarantee the call is a local call If you see a number with 11 digits i e 1 234 555 1234 then the call received was not from your area code The unit displays Press to adjust format 3 To adjust the phone number format use the REVIEW buttons For instance a 7...

Page 34: ...ice or Caller ID with Call Waiting Service To know who is calling while you are on the phone you must subscribe to Caller ID with Call Waiting Service Memory Log and Phone Book Directory Memory You may store data in the Phone Book Directory up to 90 memories or the INTERCOM MEMORY LOG 16 buttons located to the right of the number pad on the base The Phone Book and each INTERCOM MEMORY LOG stores u...

Page 35: ... LOCATION is displayed 6 Enter memory location Press the DIRECTORY button to save the record in the Phone Book memory OR Press a INTERCOM MEMORY LOG button 1 16 to save the record in that memory location 7 Repeat steps 1 7 for any additional names and numbers you want to store up to 90 in phone book memory NOTE The storage procedure automatically cancels after 30 seconds if no keys are pressed Rev...

Page 36: ... Location 1 Press the DIRECTORY button 2 Press the INTERCOM MEMORY LOG button 1 16 3 Press the SELECT SAVE button and edit the content according to the steps in the Storing a Name and Number in Memory section Storing the Last Number Dialed 1 When the phone is idle press the REDIAL PAUSE button 2 Use the REVIEW button to view the last six previously dialed numbers 3 While viewing the desired number...

Page 37: ...t to call The number automatically dials OR 1 Press the DIRECTORY button 2 Use the REVIEW button to scroll through the phone book memories or use the touch tone pad to enter the corresponding letters for the memory you want to review For example press the 5 key to display phone book memories that start with the letter J Press the 5 key twice to go to memories starting with the letter K 3 Press the...

Page 38: ...REVIEW button to scroll to SET SET PHONE OPTIONS 3 Press the SELECT SAVE button 4 Use REVIEW button to scroll to CLEAR ALL MEMORIES 5 Press the SELECT SAVE button 6 Use the REVIEW button to scroll to Yes or No No is the default 7 Press the SELECT SAVE button to confirm NOTE If you select YES all the directory memories and direct access memories are cleared Chain Dialing This process allows you to ...

Page 39: ...ice or their service area is not linked to yours If UNKNOWN CALLER appears along with a calling number the name information for that number was not available Not applicable to model 25403 BLOCKED CALL The caller is registered as Private Number and their Caller ID information is withheld Not applicable to model 25403 INCOMPLETE DATA Caller information has been interrupted or corrupted during transm...

Page 40: ... answer a call on line 1 with the handset Troubleshooting Guide No dial tone Check or repeat installation steps Make sure the telephone line cords are connected to the phone and the wall jack Make sure the line cords are not damaged Make sure the hook switch pops up when the handset is lifted Check the SPEAKER button Make sure the indicator is off Disconnect the phone from the wall jack and connec...

Page 41: ...sequence Battery icon is blank or shows only one bar The three AA batteries need replacing or are improperly installed or not installed at all Intercom does not function correctly Make sure line 1 is connected properly and common to all phones on the system Make sure all phone ID s station numbers involved have been assigned Transfer does not function correctly Make sure receiver phones stations h...

Page 42: ...nt is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This product may be serviced only by the manufacturer or its authorized service agents Changes or modifications not expressly approved by ATLINKS USA Inc could void the user s authority to operate this product For instructions on how to obtain service refer ...

Page 43: ...ginally provided with the product We recommend using the original carton and packing materials Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send ...

Page 44: ...ON GIVEN BY ATLINKS USA INC ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER ATLINKS USA INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY O...

Page 45: ... Street Apt City State Zip Print or type your name and address clearly Please make sure that both sides of this form have been filled out completely Allow 4 weeks for delivery All accessories are subject to availability Prices are subject to change A complete and correct order will save you days of waiting IMPORTANT Copy complete account number from your Discover Card My card expires Daytime phone...

Page 46: ... 9 Intercom Auto Answer 16 Intercom Calls 29 Intercom Conference Calls 30 Intercom Hold 30 Interference Information 2 Introduction 5 L Language 13 Limited Warranty 43 Local Area Code Not applicable to model 25403 19 M Making Calls with the Handset 22 Making Calls with the Optional Headset 23 Making Calls with the Speakerphone 22 Manually Setting the Time and Date 20 Memory Delete Clear 37 Memory L...

Page 47: ...ttings 21 Reviewing CID Records 32 Reviewing Phone Book Directory Memory 35 Reviewing the Intercom Memory Log memory location 36 Reviewing the Redial Numbers 26 Ringer Tone 13 Ringer Volume 28 S Saving a CID Record to the Intercom Memory Log or to Phone Book Memory 32 Service 42 Speakerphone Handset and Headset Volume 28 Storing a Number and Name in Memory 34 Storing a Pause in Memory 37 Storing t...

Page 48: ... address listed in this manual or on the carton This will only add delays in service for your product ATLINKS USA Inc 101 West 103rd Street Indianapolis IN 46290 2004 ATLINKS USA Inc Trademark s Registered Marca s Registrada s Model 25403 04A TOCOM 16247490 Rev 1 E S 04 04 Printed in China ...

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