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14

CUSTOMER SERVICE CONTACT INFORMATION

Need Help?

 Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact 

information at 

www.razor.com

. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional 

Customer Service contact information is listed below:

AMERICAS

Razor USA LLC 

P.O. Box 3610 

Cerritos, CA 90703 

USA
+1 866 467 2967 

Monday - Friday 

8:00 AM - 5:00 PM Pacific Time 

[email protected]

EUROPE, MIDDLE EAST, AFRICA

Razor USA LLC (Europe) 

Handelsweg 2 

2742 RD Waddinxveen 

Netherlands
+44 (0) 120 267 2702 

[email protected]

ASIA

Razor USA LLC (Asia) 

P.O. Box 3610 

Cerritos, CA 90703 

USA
+81 50 7579 6622 

[email protected]

DISTRIBUTED IN THE UK AND IRELAND 

BY:

Re:creation Limited 

2 Meadows Business Park 

Station Approach, Blackwater 

Camberley, Surrey GU17 9AB 

United Kingdom
+44 (0) 118 973 6222 Tel 

+44 (0) 118 973 6220 Fax 

[email protected]

DISTRIBUTED IN AUSTRALIA BY:

Funtastic Limited 

Suite 2.01, Level 2 

315 Ferntree Gully Road 

Mount Waverley Vic 3149,  

Australia
+1 800 244 543 

[email protected]

IMPORTED IN JAPAN BY B-PLUS ASIA 

CORP.

Razor USA LLC 

 

Kurokawa 3-1, Asaoku, 

Kawasaki, Kanagawa  

215-0035 JAPAN
+81 (0) 44 328 9067 

[email protected]

Printed in China for Razor USA LLC.

Copyright © 2003-2019 Razor USA, LLC. All rights reserved. Razor® and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign 
countries. E-XR™ is a trademark of Razor USA LLC.

US_190319

Summary of Contents for E-XR

Page 1: ...t exact appearance of actual product Specifications subject to change without notice Please have your product along with the 19 character product I D code with you before contacting Razor for warranty assistance and or replacement parts Product I D Code _____________ ____________ ____________ NOTE The unit must be traveling at least 3 mph 5 km h before motor will engage Kick to start to at least 3...

Page 2: ......

Page 3: ...r speed capability 17 mph 27 4 km h and a more efficient hub motor propulsion system which makes it more amenable to commute uses The user must be and is responsible for determining whether local laws permit use of the E XR in varying circumstances there is no uniform Federal law in existence to establish universal riding conditions The rider must be and is responsible for acting maturely and care...

Page 4: ... ice puddles or water Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control Avoid sharp bumps drainage grates and sudden surface changes Do not attempt or do stunts or tricks The E XR is not made to withstand abuse from misuse such as jumping curb grinding or any other type of stunts Racing stunt riding or other maneuvers also enhance risk of...

Page 5: ...ger Note Charger design may vary from one shown 3 Throttle Head Light Brake Lever ON OFF Light Button 2 Battery Cover Charger Port Motor Required Tool 5 mm Allen Wrench Included WARNING DO NOT USE NON RAZOR PRODUCTS WITH YOUR SCOOTER Razor scooters have been built to certain Razor design specifications The original equipment supplied at the time of sale was selected on the basis of its compatibili...

Page 6: ...2 With the front wheel pointed straight ahead and the handlebars square to the front wheel tighten both bolts on the clamp as shown with a 5 mm Allen wrench Tighten securely 1 Loosen the collar clamp With a twisting motion push and twist to slide the handlebar onto the fork Collar Clamp WARNING Failure to properly tighten the collar clamp may allow the handlebars to dislodge while riding and may c...

Page 7: ...reen Recommended maximum charging time is 24 hours Always charge the battery immediately after riding Fully charge battery before storing for extended periods of time Unplug charger from the wall outlet when not in use Failure to recharge battery periodically may result in a battery that will not accept a charge Make sure the power button is turned OFF when product is not in use If the power butto...

Page 8: ...y There should not be any unusual rattles or sounds from loose parts or broken components If the product is damaged do not ride Reference Safety Warnings on pages 1 and 2 of this manual Safety Gear Always wear proper protective equipment such as an approved safety helmet with chin strap securely buckled elbow pads and kneepads A helmet may be legally required by local law or regulation in your are...

Page 9: ... the product comes to a complete stop 2 When the brake is applied the brake light will illuminate The brake light is always functional and independent of the other lights being activated 3 Make sure to turn the product OFF after your ride is complete Pressing and holding the power button down for 3 seconds will turn the product OFF completely Note When powered ON and the battery power is low the i...

Page 10: ...Large Spacer Left Side Brake 8 1 Nut 8 2 Lock Washer 8 3 Washer Fork 8 4 Washer 8 5 Hex Screws x4 8 6 Spacer Note Front wheel hardware sequence 8 2 8 1 8 3 8 5 8 11 8 8 8 10 8 8 8 5 8 4 8 2 8 12 8 9 8 6 8 7 8 3 8 1 8 4 8 6 Need Help Visit our website for replacement parts product support a list of authorized service centers in the US and customer service contact information at www razor com Please...

Page 11: ...osure and other parts and in the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with the recommended charger Wheels Wheels and drive system are subject to normal wear and tear It is the responsibility of the user to periodically inspect wheels for excess wear and replace hub motor components as required Replacement Parts The most frequently req...

Page 12: ...ully charged Old damaged battery Do not exceed 220 lb 100 kg maximum weight limit Use only on flat dry surfaces Avoid inclines and areas with heavy debris Charge product refer to page 5 for charging information Replace battery Charge battery at least once a month when not in use For more troubleshooting tips a list of available replacement parts or to locate an authorized Service Center in your ar...

Page 13: ...Upper Lower 8 Front Wheel Complete 9 Front Fender 10 Front Fork 11 Kickstand 12 Caliper Brake 13 Rear Wheel Motor Complete 14 Rear Light 15 Battery Tray 16 Charger Port 16 1 Charger Port Cover 17 Battery 18 Controller 19 Deck Plate Keep your E XR running for years with genuine Razor parts Visit our website or e mail us for more information on spare part availability Specifications subject to chang...

Page 14: ...iver is connected Consult the dealer or an experienced radio TV technician for help WARNING Changes or modifications to this product not expressly approved by Razor USA LLC could void the user s authority to operate the equipment Razor Limited Warranty The manufacturer warranties this product to be free of manufacturing defects for a period of 90 days from date of purchase This Limited Warranty do...

Page 15: ...ANCE YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER ELECTRIC RIDE ON PRODUCT TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT ...

Page 16: ...LC Asia P O Box 3610 Cerritos CA 90703 USA 81 50 7579 6622 info razor asia com DISTRIBUTED IN THE UK AND IRELAND BY Re creation Limited 2 Meadows Business Park Station Approach Blackwater Camberley Surrey GU17 9AB United Kingdom 44 0 118 973 6222 Tel 44 0 118 973 6220 Fax sales recreationltd co uk DISTRIBUTED IN AUSTRALIA BY Funtastic Limited Suite 2 01 Level 2 315 Ferntree Gully Road Mount Waverl...

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