7.1 Troubleshooting
The troubleshooting information provides possible causes and the corrective
action required for common problems that are associated with the installation
and operation of your product.
Before packing and shipping, all Raymarine products are subjected to
comprehensive testing and quality assurance programs. If you do experience
problems with your product, this section will help you to diagnose and correct
problems to restore normal operation.
If after referring to this section you are still having problems with your
product, please refer to the Technical support section of this manual for
useful links and Raymarine Product Support contact details.
7.2 LED diagnostics
The LEDs on the front of the router provide basic status information for the
relevant network/connection.
Cloud LED
(Green) Connected to cloud service.
(Red) Connection error / server not found.
2G/3G/4G (Cellular / Diversity) LED
(Green) Connecting to 4G.
(Green) Connected to 4G.
(Green) Connected to 4G and transmitting data.
(Amber) Connecting to 2G/3G.
(Amber) Connected to 2G/3G.
(Amber) Connected to 2G/3G and transmitting
data.
(Red) Not connected / no signal.
(Red) No SIM card detected.
(Off) Mobile data (Cellular) switched off.
Boat Wi-Fi LED
(Green) Device(s) connected to router access
point.
(Green) Device(s) connected to router access
point and transferring data.
(Off) router access point switched off.
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