Chapter 8:Maintenance and Problem Solving
99
Problem Solving
How to Contact Raytheon (US)
For Marine Product and Services Information
Visit the Raytheon World Wide Web site for the latest information on the
newest Raytheon Marine electronic equipment and systems at:
www.raymarine.com
For Accessories and Parts
Many Raytheon accessory items and parts can be obtained directly from your
authorized Raytheon dealer. However, if you are in need of an item not
available from the retailer, please contact Raytheon Customer Service at 1-800-
539-5539 extension 2333 or (603) 647 7530 extension 2333. Customer Service
is available Monday through Friday 8:15 AM to 5:00 PM Eastern Standard
Time.
Please have the Raytheon item or part number ready when calling if placing an
order (See the Optional Accessory List). If you are not sure which item is
appropriate for your unit, you should first contact the Technical Support
Department at
1-800-539-5539 ext. 2065 to verify your requirements.
For Technical Support:
For technical support, call 1-800-539-5539 extension 2444 or (603) 647-7530
extension 2444. The Raytheon Fax number is 1-603-634-4756.
Our Technical Support Specialists are available to answer questions about
installing, operating and trouble-shooting all Raytheon products. Questions
may be addressed directly to our Technical Support Department; for details see
the Raytheon World Wide Web site at:
www.raymarine.com.
For Product Repair and Service
In the unlikely event your Raytheon unit should develop a problem, please
contact your authorized Raytheon dealer for assistance. The dealer is best
equipped to handle your service requirements and can offer time saving help in
getting the equipment back into normal operation.
In the event that repairs can not be obtained conveniently, product service may
also be obtained by returning the unit to Raytheon’s Product Repair Center
using the prepaid UPS shipping tag supplied with your unit to:
Raytheon Product Repair Center
676 Island Pond Road
Manchester, NH 03109-5420
Summary of Contents for RayChart 630
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