Raymarine Ray 90, Installation And Operation Instruction Manual

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11.7 Wireless troubleshooting
Before troubleshooting problems with your wireless connection, ensure that you have followed
the Wireless location requirements guidance provided in the relevant installation instructions and
performed a power cycle/reboot of the devices you are experiencing problems with.
Wireless handset not powering up
Possible cause Possible solutions
Wireless handset’s battery is not charged. 1. Ensure the handset’s charging holster is
correctly connected to a 12 V dc power
supply.
2. Place the handset in the charging holster.
3. Ensure the battery symbol is displayed on
the handset screen.
Cannot find network
Possible cause Possible solutions
Devices not powered or connected. Ensure the Wireless hub is connected to the
Hub connection on the Ray90 / Ray91 Base
station and that the Case station is powered on.
Devices out of range or signal being blocked. Move devices closer together or, if possible
remove the obstructions and then rescan
available networks.
Cannot connect to hub
Possible cause Possible solutions
Trying to connect to the wrong device. Ensure you are trying to connect to the correct
device, you can find your Wireless hub’s name
using a Wired handset and going to the
Wireless
hub set-up menu, and looking under Hub name
( Menu > Set-up > Wireless set-up > Wireless
hub set-up > Hub name ).
Incorrect password. Ensure you are trying to connect using the
correct password, you can find your Wireless
hub’s password using a Wired handset and
going to the
Wireless hub set-up menu, and
looking under Password ( Menu > Set-up
> Wireless set-up > Wireless hub set-up >
Password
).
Bulkheads, decks and other heavy structure can
degrade and even block the wireless signal.
Depending on the thickness and material used it
may not always be possible to pass a wireless
signal through certain structures 1. Try repositioning the Wireless hub so that
the structure is removed from the direct line
of sight between the devices, or
2. Use the Wireless hub antenna extension
accessory: A80541 to move the area
covered by your wireless hub.
Troubleshooting
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