Raymarine Lighthouse Sport 3.10 Series, Advanced Operation Instructions, Page: 154 / 178

11.4 Sonar troubleshooting
Problems with the sonar and their possible causes and solutions are described here.
No transducer connected message displayed
Possible causes Possible solutions
Incorrect display software version Display software may be incompatible with your connected
transducer. Check the Raymarine website and ensure that the
display is running the latest available software.
Transducer not connected Connect compatible transducer / Ensure that the transducer
cable connector is fully inserted and locked in position and
reboot the display.
Wrong transducer selected
Transducer selection is performed as part of the initial start
up wizard, if an incorrect transducer was selected then the
‘No transducer connected’ message is displayed each time
a new instance of the Fishfinder app is opened. to view
the Fishfinder image, press the Menu button and select the
fishfinder channel you want to view.
To prevent further ‘No transducer connected’ warnings
perform a factory reset and ensure the correct transducer
is selected from the bottom of the Boat details page of the
startup wizard.
Damaged display connector Check that the transducer connector pins on the back of
the display are not bent or broken / missing. If damage is
detected replace the display or send it to an authorized
service agent for repair.
Damaged transducer or cable 1. Check that the transducer cable connector is free from
damage, is correctly orientated and fully inserted into the
display and that the connector is locked in position. If
damage is detected, replace the transducer.
2. Check the condition of the transducer and cabling for
signs of damage. If damage is detected, replace the
transducer.
Wrong transducer fitted Check product and transducer documentation and ensure
that the transducer is compatible with your system. Replace
with a compatible transducer, if necessary.
Scrolling image is not being displayed or is intermittent
Possible causes Possible solutions
Sonar ping disabled Enable sonar ping from the shortcuts page by pressing the
Power button and enabling Sonar ping .
Transducer location Check that the transducer has been installed in accordance
with the instructions provided with the transducer.
The transducer must be installed where it is , always
submerged, is parallel to the waterline and in an area free
from turbulence and aeration.
Damaged display connector
Check that the transducer connector pins on the back of the
display are not bent or broken / missing. If damage is detected
replace the display or send it to an authorized service agent
for repair.
154