23.11 Data troubleshooting
Instrument, engine or other system data is unavailable at all displays
Possible causes
Possible solutions
Data is not being received at the display(s).
• Check transmitted data is compatible with
your display. Refer to MFD supported PGN list.
• Check the data bus (e.g.
SeaTalk
ng
) wiring
and connections.
Data source (e.g. instrument display or engine
interface) is not operating.
• Check the source of the missing data (e.g.
instrument display or engine interface).
• Check power to the data bus.
Software mismatch between equipment may
prevent communication.
• Check the Raymarine website and ensure
all your Raymarine products have the latest
software.
Instrument or other system data is missing from some but not all displays
Possible causes
Possible solutions
Network connection problem.
• Check that all required equipment is
connected to the same network.
• Check correct operation of network switch,
if used.
• Check network cabling is correct and free
from damage.
Software mismatch between equipment may
prevent communication.
Check all MFDs are using the same version of
software.
23.12 Touchscreen troubleshooting
Touchscreen does not operate as expected.
Possible causes
Possible solutions
Touch lock is enabled.
Disable TouchLock, using the power button..
Screen is not being operated with bare fingers,
for example gloves are being worn.
Bare fingers must make contact with the screen
for correct operation. Alternatively you may use
conductive gloves.
Saltwater deposits on the screen.
Carefully clean and dry the screen with a damp
non-abrasive cloth.
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