23.1 Troubleshooting
The troubleshooting information provides possible causes and corrective action required for common
problems associated with installation and operation of your product.
Before packing and shipping, all Raymarine products are subjected to comprehensive testing and
quality assurance programs. If you do experience problems with your product this section will help
you to diagnose and correct problems in order to restore normal operation.
If after referring to this section you are still having problems with your product, please refer to the
Technical support section of this manual for useful links and Raymarine Product Support contact
details.
23.2 Diagnostic product information
Diagnostic product information can be viewed from your MFD, for products networked using
SeaTalkhs ® and SeaTalkng ® / NMEA 2000.
To view diagnostic product information, select
View all product info
from the
Diagnostics
pop over
menu:
Homescreen > Settings > Network > Diagnostics > View all product info
.
Saving product information
Diagnostic product information can be saved to MicroSD card for off boat records.
With the Diagnostics product information page displayed:
1. Select
Save data
.
2. Select the storage device you want to save the data to.
3. Enter a filename.
4. Select
Save
.
5. Select
OK
.
A .json file will be saved, using your chosen filename to your memory card.
You may view the file using a most standard notepad applications.
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