Possible causes
Possible solutions
External GNSS
(GPS) receiver or
antenna location
(e.g.: installed
below decks or
in close proximity
to equipment
which may cause
interference).
Ensure the GNSS (GPS) receiver or antenna has a
clear unobstructed view of the sky.
Refer to the documentation supplied with your
external receiver / antenna and ensure location
requirements have been adhered to.
Geographic
location or
prevailing conditions
preventing satellite
fix.
Check periodically to see if a fix is obtained in better
conditions or another geographic location.
19.4 Sonar troubleshooting
Problems that can be encountered with your sonar module and possible
causes and solutions are described here.
Note:
Your product requires an external sonar module to be connected to enable
use of the Fishfinder app.
This troubleshooting guide assumes that you have a compatible transducer
connected to your external sonar module, which is correctly networked
to your display.
Scrolling image is not being displayed:
Possible causes
Possible solutions
Sonar disabled
Select
[Ping Enable]
from the Sonar app’s Sounder
menu.
Incorrect transducer
selected
Check that the correct transducer is selected in the
Sonar app’s Transducer menu.
Possible causes
Possible solutions
Damaged cables
1.
Check that the transducer cable connector is
fully inserted and locked in position.
2. Check the power supply cable and connectors
for signs of damage or corrosion, replace if
necessary.
3.
With the unit turned on, try flexing the cable
near to the display connector to see if this
causes the unit to re-boot/loose power, replace
if necessary.
4.
Check the vessel’s battery voltage, the
condition of the battery terminals and power
supply cables, ensuring connections are
secure, clean and free from corrosion, replace
if necessary.
5. With the product under load, using a
multi-meter, check for high voltage drop across
all connectors/fuses etc (this can cause the
Sonar applications to stop scrolling or the unit
to reset/turn off), replace if necessary.
Damaged or fouled
transducer
Check the condition of the transducer ensuring it is
not damaged and is free from debris/fouling, clean
or replace as necessary.
Wrong transducer
fitted
Ensure the transducer is compatible with your
system.
External sonar
module: / RayNet
network problem.
• Check that the unit is correctly connected to
the multifunction display or Raymarine network
switch. If a crossover coupler or other coupler
cable / adapter is used, check all connections
ensuring connections are secure, clean and free
from corrosion, replace if necessary.
External sonar
module: Software
mismatch between
equipment
may prevent
communication.
Ensure all Raymarine products contain the
latest available software, check the Raymarine
website:
for software
compatibility.
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Summary of Contents for AXIOM 2 PRO
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Page 72: ...CHAPTER 16 USB CONNECTIONS CHAPTER CONTENTS 16 1 Accessory connection page 73 72...
Page 74: ...CHAPTER 17 GPS ANTENNA CONNECTION CHAPTER CONTENTS 17 1 GNSS GPS antenna connection page 75 74...
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