Raymarine ALPHA, Installation Instructions Manual, Page: 54 / 72

Possible causes Possible solutions
Intermittent
problem with power
to the performance
display.
1. Check relevant fuses and breakers.
2. Check that the power supply cable is sound
and that all connections are tight and free from
corrosion.
3. Check that the power source is of the correct
voltage and sufficient current.
Software mismatch
between equipment
may prevent
communication. 1. Ensure all products have the latest software
installed.
Corrupt data / other
unknown issue. 1. In the unlikely event that the product’s software
has become corrupted, try downloading
and installing the latest software from the
Raymarine® website. Refer to your multifunction
display / chartplotter’s operation instructions
for details on updating software for connected
devices.
2. Check the data source for correct operation.
13.5 Performing a factory reset
If you are experiencing problems with the Alpha Series performance display
which cannot be resolved using the troubleshooting advice provided, you
may need to perform a
[Factory reset] .
Note:
Restoring your performance display to factory default settings will cause all
custom data pages to be deleted.
1. To [Factory reset] your device via the [Settings] menu:
i. Navigate to: [Data page view > Overlay menu > Settings > Factory
reset] .
ii. Select [Reset] .
2. To [Factory reset] your device via the physical recovery button:
i. Press the factory reset button on the rear of your unit (to the left of the
daisy-chain connector) when applying power.
The performance display will now reset to factory default settings, all user
data will be removed and the display will reboot to the startup wizard.
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