Raymarine ALPHA, Installation Instructions Manual, Page: 52 / 72

13.1 Troubleshooting
The troubleshooting section provides possible causes and the corrective
action required for common problems that are associated with the installation
and operation of your product.
Before packing and shipping, all Raymarine® products are subjected to
comprehensive testing and quality assurance programs. If you do experience
problems with your product, this section will help you to diagnose and correct
problems to restore normal operation.
If after referring to this section you are still having problems with your
product, please refer to the
Technical support section of this manual for
useful links and Raymarine® Product Support contact details.
13.2 Power up troubleshooting
Product does not turn on or keeps turning off
Possible causes Possible solutions
Blown fuse / tripped
breaker
1. Check the condition of your relevant fuses,
breakers and connections, and replace
if necessary. Refer to the Alpha Series
Performance Display Installation Instructions
(87457) for information on the appropriate
fuse ratings when connecting one or more
performance displays in a series.
2. If the fuse keeps blowing check for cable
damage, broken connector pins or incorrect
wiring.
Poor / damaged
/ insecure power
supply cable /
connections 1. Check the vessel’s battery voltage and the
condition of the battery terminals and power
supply cables, ensuring connections are secure,
clean and free from corrosion. Replace if
necessary.
2. Check the daisy-chain / power cable and your
power supply connection for signs of damage
or corrosion, and replace if necessary.
3. Ensure that the daisy-chain / power cable
connectors are correctly orientated, fully
inserted and in the locked position.
4. With the unit turned on, try flexing the
performance display’s daisy-chain / power
cable connectors to see if this causes the unit
to restart or lose power. Replace if necessary.
5. With the product under load, using a
multi-meter, check for high voltage drop
across all connectors / fuses etc, and replace
if necessary.
Incorrect power
connection 1. The power supply may be wired incorrectly,
ensure the installation instructions have been
followed.
Power source
insufficient 1. Check that your power supply (battery or
distribution panel) is providing a minimum of
10.8 V to each component in the system.
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