Raven Applied Technology products that have been registered online are
covered for an additional 12 months beyond the Limited Warranty for a
total coverage period of 24 months from the date of retail sale. In no case
will the Extended Warranty period exceed 36 months from the date the
product was issued by Raven Industries Applied Technology Division.
This Extended Warranty coverage applies only to the original owner and
is non-transferable.
How Long is the Extended Warranty Coverage Period?
To register, go online to www.ravenhelp.com and select Product Registration.
Where Can I Register My Product for the Extended Warranty?
Yes. Products/systems must be registered within 30 days of retail sale to
receive coverage under the Extended Warranty. If the component does
not have a serial tag, the kit it came in must be registered instead.
Do I Need to Register My Product to Qualify for
the Extended Warranty?
This warranty covers all defects in workmanship or materials in your
Raven Applied Technology Division product under normal use,
maintenance, and service when used for intended purpose.
What Does this Warranty Cover?
RAVEN INDUSTRIES
Extended Warranty
Raven Industries will not assume any expense or liability for repairs made
outside our facilities without written consent. Raven Industries is not
responsible for damage to any associated equipment or products and will
not be liable for loss of profit, labor, or other damages. Cables, hoses,
software enhancements, and remanufactured items are not covered by
this Extended Warranty. The obligation of this warranty is in lieu of all
other warranties, expressed or implied, and no person or organization is
authorized to assume any liability for Raven Industries.
Damages caused by normal wear and tear, misuse, abuse, neglect,
accident, or improper installation and maintenance are not covered
by this warranty.
What is Not Covered by the Extended Warranty?
Upon confirmation of the product’s registration for the Extended Warranty
and the claim itself, Raven Industries will (at our discretion) repair or
replace the defective product and pay for the standard return freight,
regardless of the inbound shipping method. Expedited freight is available
at the customer’s expense
What Will Raven Industries Do?
Bring the defective part and proof of purchase to your Raven dealer. If the
dealer approves with the warranty claim, the dealer will process the claim
and send it to Raven Industries for final approval. The freight cost to
Raven Industries will be the customer’s responsibility. The Return
Materials Authorization (RMA) number must appear on the box and all
documentation (including proof of purchase) must be included inside the
box to be sent to Raven Industries. In addition, the words “Extended
Warranty” must appear on the box and all documentation if the failure is
between 12 and 24 months from the retail sale.
How Can I Get Service?