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No signal
indicator status
or no data
transferring
Cellular antennas
not connected
Verify the cellular antennas are connected to the
‘Cellular’ and ‘Diversity/AUX’ ports on the back of
the Field Hub.
Antenna cable(s)
damaged or broken
Check antenna cables for crimping, fraying or
breakage.
Wrong antenna
band (i.e. radio)
connected to Field
Hub
Remove the antenna currently connected to the
Field Hub and replace with the supplied antenna
or a suitable replacement cellular antenna.
No cellular signal
at current location
Check with your service provider for area
coverage. Coverage may vary depending upon
usage and peak hours.