8
5. Positioning the new SIM card with the writing facing up and the notch on
the right side, install the new SIM card in the Field Hub as shown below.
Note:
If the Field Hub does not automatically connect to the system, verify
cellular connectivity. If it still does not connect,
the APN will need to be
set manually with the Configurator tool, which can be downloaded at
www.ravenhelp.com.
Troubleshooting
The following information addresses some potential issues you may
encounter with the Field Hub:
Issue
Possible
Cause
Solution
Field Hub does
not power up
(power indicator
not lit)
Power cable not
connected
Verify 4-pin power cable is connected to Field
Hub.
Power cable is
damaged or broken
Check cable for crimping, fraying or breakage.
Fuse(s) broken
Check fuses. Replace as needed.
DGPS receiver
not receiving
RTK corrections
No RTK unlock key
or code
Check with your DGPS receiver dealer or
manufacturer and verify the receiver has been
unlocked or is compatible with RTK corrections.
Slingshot RTK
subscription not
activated
Contact your local Slingshot dealer for availability
or obtain a subscription.
CORS network
unable to send
corrections
Some CORS networks will not forward correction
messages until a GPS location is received.
Ensure the GPS patch antenna is connected and
the GPS LED is on.