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5.2.1 Interfaces
The center of the screen holds all of the radio interfaces available to the HQi Operator. Each interface is represented
by the UI element shown in Figure 5-2. If you click on an interface, it will become selected, and you will begin receiving
audio from that interface. You can use the volume slider to locally adjust the volume of this audio. If you have a
microphone attached to your system, you can click the microphone button to transmit audio to this interface.
If you click on the power button in the top right, this interface will be disabled. While disabled, it will not transmit or
receive any audio, despite its patch configuration.
The phone icon on the left represents the SIP status of the interface. If it is missing, this interface has not been
configured for SIP. If it is red, SIP configuration details were provided but an error was encountered while registering
with the SIP server. If the icon is green, this interface is successfully registered with a SIP server. Its registered name
will appear next to the phone icon in this case. Clicking a green phone icon allows the HQi Operator to control SIP calls
for the interface.
5.2.2 Patches and Multiselects
On the left side of the interface are the Patches and Multiselect
tabs. Each HQi Operator will only be able to view patches that they
have been configured to control in the configuration website.
Clicking on a patch will select it, enabling the operator to receive
audio from that patch. The operator can also click on the
microphone to transmit audio to the patch.
Each interface in a patch is linked full-duplex to all other interfaces
in the patch, i.e. whenever one interface transmits audio, all other
interfaces will receive that audio.
A Multiselect is similar to a patch, but it does not provide a full-
duplex connection between each interface in the patch. Instead, a
Multiselect is used to transmit audio to or receive audio from a
predefined group of interfaces. Patches are global to the FlexGate
system and are saved on the server side, while Multiselects are
specific to the HQi machine.
Note: If the patches tab is empty, the HQi client was not configured in the website to
control any interfaces. Patches can be created on the website’s Patches tab and
then each HQi must be given access to the patches through their Edit page. For
more information, see Chapter 3: Creating Communication Patches.
Figure 5-3: The Patches and Multiselect tabs.
Figure 5-2: Screenshot of a user interface button.