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14          

800-621-8560

 

 

 

Trouble Shooting Guide 

 

 

SYMPTOM 

POSSIBLE CAUSE 

PROCEDURE 

Unit doesn't run 

1.  No power to unit 

1.  Plug in unit 

  

2.  Temperature control turned off 

2.  Check temperature control 

  

3.  Temperature control faulty 

3.  Test temperature control 

  

4.  Compressor overheated 

4.  Clean condenser coil 

  

5.  Condenser fan faulty 

5.  Service condenser fan 

  

6.  Overload protector faulty 

6.  Test overload 

  

7.  Compressor relay faulty 

7.  Test relay 

  

8.  Defrost timer faulty 

8.  Test defrost timer 

 

9.  Compressor faulty 

9.  Call for service at 

800-621-8561

 

  

  

  

Unit short cycles 

1.  Condenser coil dirty 

1.  Clean coil 

  

2.  Condenser fan faulty 

2.  Service fan and motor. 

  

3.  Compressor faulty 

3.  Call for service at 

800-621-8561

 

  

4.  Overload repeatedly tripping 

4.  Check outlet voltage 

  

  

  

Unit runs constantly 

1.  Frost build-up 

1.  Defrost evaporator 

 

2.  Drawer not sealing properly 

2.  Check drawer seal 

  

3.  Drawer gasket damaged 

3.  Replace drawer gasket 

 

4.  Condenser coil dirty 

4.  Clean coil 

 

5.  Condenser fan faulty 

5.  Service condenser motor 

  

  

  

Unit not cold enough 

1.  Temperature control set too 
high 

1.  Adjust control to lower setting 

  

2.  Temperature control faulty 

2.  Test control 

  

3.  Condenser coil dirty 

3.  Clean coil 

 

4.  Drawer not sealing properly 

4.  Check drawer seal 

 

5.  Drawer gasket damaged 

5.  Replace drawer gasket 

 

6.  Evaporator fan faulty 

6.  Service evaporator fan 

 

7.  Evaporator iced up 

7.  Defrost evaporator, test defrost 
heater, test thermodisc, test defrost 
timer 

  

8.  Refrigerant leaking or 
contaminated 

8.  Call for service at 

800-621-8561

 

  

  

  

Unit too cold 

1.  Temperature control set too low 

1.  Adjust control to raise setting 

  

2.  Temperature control faulty 

2.  Test control 

  

  

  

Unit doesn’t defrost 

1.  Defrost heater faulty 

1.  Test defrost heater 

 

2.  Defrost thermodisc faulty 

2.  Test thermodisc 

 

3.  Defrost timer faulty 

3.  Test defrost timer 

 

 

 

 

 

 

Moisture around 

1.  Breaker strips faulty 

1.  Inspect strips 

Summary of Contents for 44250DIMA

Page 1: ...determine the possibility of any damage including concealed damage Randell suggests that if you are suspicious of damage to make a notation on the delivery receipt It will be the responsibility of the consignee to file a claim with the carrier We recommend that you do so at once Information contained in this document is known to be current and accurate at the time of printing creation Unified Bran...

Page 2: ...f Randell food service equipment and welcome to the growing family of satisfied Randell customers Our reputation for superior products is the result of consistent quality craftsmanship From the earliest stages of product design to successive steps in fabrication and assembly rigid standards of excellence are maintained by out staff of designers engineers and skilled employees Only the finest heavy...

Page 3: ...ndell reserves the right to make changes in design and specifications without prior notice NOTICE Please read the entire manual carefully before installation If certain recommended procedures are not followed warranty claims will be denied MODEL NUMBER _________________________ SERIAL NUMBER _________________________ INSTALLATION DATE _____________________ The serial number is located on the inter...

Page 4: ...ipment installation and set up In the event equipment was shipped to a site other than the final installation site Randell will warranty for a period of three months following installation with proof of starting date up to a maximum of fifteen months from the date of purchase 2 Free ground freight of customer specified location for all in warranty parts within continental U S Component part warran...

Page 5: ...ard warranty Reasonable geographic and industry rates do apply Randell offers both 1 and 2 year extensions Labor extensions begin at the end of our standard warranty and extend out 9 months to 1 calendar year or 21 months to 2 calendar years from date of purchase Please contact Randell s technical service hotline at 1 800 621 8560 for details and warranty authorization numbers WHEN EXPORT WARRANTI...

Page 6: ... shipping needs to have a freight claim filed by the receiver with the shipping carrier Consignee is responsible for filing of freight claims when a clear delivery receipt is signed Claims for damages must be filed immediately within 10 days by the consignee with the freight carrier and all cartons and merchandise must be retained for inspection RETURNED GOODS Authorization for return must first b...

Page 7: ... 115 60 1 8 8 5 15P 44274DIMA 74 25 25 44 Single Service Mirrored Back 31 1 1 2 115 60 1 8 8 5 15P 44250DIPA 50 26 5 44 Double Service Pass Thru 20 1 3 8 115 60 1 6 5 5 15P 44262DIPA 62 26 5 44 Double Service Pass Thru 25 5 1 2 115 60 1 8 8 5 15P 44274DIPA 74 26 5 44 Double Service Pass Thru 31 1 1 2 115 60 1 8 8 5 15P 44250DISA 50 25 25 44 Single Service See Thru 20 1 3 8 115 60 1 6 5 5 15P 44262...

Page 8: ...to ensure that they are not kinked dented or rubbing together 2 Check that the condenser and evaporator fans rotate freely without striking any stationary members 3 Plug in unit and turn on main on off power switch 4 Allow unit time to cool down to temperature If temperature adjustments are required the temperature control can be accessed through the hole on top of the unit 5 Refer to the front of...

Page 9: ...erify the correct voltage required by the compressor is being supplied Low or high voltage can detrimentally affect operation and thereby void its warranty NOTE it is important that your unit has its own dedicated line Condensing units are designed to operate with a voltage fluctuation of plus or minus 10 of the voltage indicated on the unit data tag Burn out of a condensing unit due to exceeding ...

Page 10: ...10 800 621 8560 Electrical Diagram ...

Page 11: ...ise 2 There are numbers to indicate settings Keep the arrow on the knob pointed within the numbered section of the arc 3 Turning it clockwise beyond the numbered section can result in freeze up B To raise the temperature 1 Turn the dial knob counterclockwise 2 There are numbers to indicate settings Keep the arrow on the knob pointed within the numbered section of the arc 3 Turning it counterclockw...

Page 12: ... a solution of warm water and a mild detergent to extend gasket life NOTE DO NOT USE SHARP UTENSILS RECOMMENDED CLEANERS FOR YOUR STAINLESS STEEL INCLUDE THE FOLLOWING JOB CLEANING AGENT COMMENTS Routine cleaning Soap ammonia detergent Medallion Apply with a sponge or cloth Fingerprints and smears Arcal 20 Lac O Nu Ecoshine Provides a barrier film Stubborn stains and discoloration Cameo Talc Zud F...

Page 13: ...SA member Most repair companies offer this service at very reasonable rates to allow you the time you need to run your business along with the peace of mind that all your equipment will last throughout its expected life These services often offer guarantees as well as the flexibility in scheduling or maintenance for your convenience Randell believes strongly in the products it manufactures and bac...

Page 14: ...t sealing properly 2 Check drawer seal 3 Drawer gasket damaged 3 Replace drawer gasket 4 Condenser coil dirty 4 Clean coil 5 Condenser fan faulty 5 Service condenser motor Unit not cold enough 1 Temperature control set too high 1 Adjust control to lower setting 2 Temperature control faulty 2 Test control 3 Condenser coil dirty 3 Clean coil 4 Drawer not sealing properly 4 Check drawer seal 5 Drawer...

Page 15: ...Unit not level 2 Adjust leveling leg shim casters Unit noisy 1 Unit not level 1 Adjust leveling leg shim casters 2 Compressor mountings loose or hardened 2 Tighten or replace compressor mountings 3 Condenser fan damaged or hitting fan shroud 3 Inspect condenser fan 4 Evaporator fan damaged or hitting fan shroud 4 Inspect evaporator fan 5 Mechanical compartment louver rattling 5 Bend or align tabs ...

Page 16: ...16 800 621 8560 Replacement Parts 44000 Series Full View Drop In Display Case ...

Page 17: ...or Sliding Doors HD FRM062 X 8B Frame Plastic for Sliding Doors HD FRM074 X 9 Shelf Wire HD SHL061 X 9A Shelf Wire HD SHL062 X 9B Shelf Wire HD SHL063 X 10 Clip Shelf Support HD CLP100 X X X 11 Light Fixture 36 Fluorescent EL LGT036 X X X 12 Bulb Fluorescent F20T12CW EL TUB200 X X X 13 Shroud Plastic Bulb Guard EL SHD360 X X X 14 Coil Evaporator 4 x 6 x 14 RF COI120B X X X 15 Expansion Valve R 134...

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