RAM 2500 2023, Owner'S Manual, Page: 289 / 468

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1. How do I register for my SiriusXM Guardian™
account? There are three ways that you can register
your SiriusXM Guardian™ Account:
 Push the ASSIST button. A call will be placed to an
agent who can assist in registering your new
account.

Press the Activate Services icon in the Apps menu.
Select the button to speak with an agent, who can
assist in registering your new account.

Press the Activate Services icon in the Apps menu.
Enter your email on the touchscreen and then
follow the prompts from the provided email. You
will receive an email with an activation link that
will be good for 72 hours. Once you click the acti -
vation link, you will be prompted to fill out your
information and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your profile
and demo the remote services.
2. Why do I need an email address? Without an email
address, customers cannot register for SiriusXM
Guardian™. Customers need to register so they can
subscribe to receive additional services and create a
SiriusXM Guardian™ Security PIN for remote
command requests.
3. How do I create a SiriusXM Guardian™ security PIN?
Set up your SiriusXM Guardian™ Security PIN during
the registration process. The SiriusXM Guardian™
Security PIN will be required to authenticate you
when accessing your account via SiriusXM
Guardian™ Call or performing any remote services,
such as Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™ security PIN?
If you’ve already activated services and forgot your
SiriusXM Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™ payment
account address? Your SiriusXM Guardian™ Payment
Account address can be updated online, or by calling
SiriusXM Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM Guardian™
Payment Account.
6. How do I update my SiriusXM Guardian™ profile?
Your name, home address, phone number, email
address and SiriusXM Guardian™ Security PIN can be
updated online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit your
personal information. Make your edits and click Save.
7. Can I try features or packages before I buy them?
Your new vehicle purchase may have come with an
included trial period for certain Apps and services.
8. Can I access every App and service while driving? No,
some applications and services are not available
while driving. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion (e.g. key pad).
9. What happens when my subscription comes up for
renewal? If you have added a credit card to your
account information, your subscription will be
automatically renewed for a term length in
accordance with the service plan that you have
selected at the then current subscription rate and on
every renewal date thereafter, unless you cancel your
subscription by calling SiriusXM Guardian™ Care. If
you have not added a credit card to your account,
SiriusXM Guardian™ will send you an email or letter
in advance of your expiration date to remind you that
your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ notifi -
cation preferences? Contact SiriusXM Guardian™
Customer Care, or go to your Owner’s Site and then
update your preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact SiriusXM
Guardian™ Customer Care by pushing the ASSIST
button on your rearview mirror or overhead console.
12. How do I update my credit card information? Login to
your Owner’s Site, and select Edit Profile, then select
SiriusXM Guardian™ Payment Account.
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