RAM Commercial ProMaster 2024, Owner'S Manual, Page: 22 / 284

ensure the voltage, frequency, and grounding are com-
pliant to national and local electrical codes and ordi-
nances. It may be possible to attempt charging from a
different outlet.
The
Fault Indicator
displays the status of the Portable
Charging Cordset (EVSE) and the vehicle connection.
The Portable Charging Cordset (EVSE) will not allow
charging while the fault indicator is red. If it is off, the
Portable Charging Cordset (EVSE) has not detected any
internal faults, or faults with the vehicle connection. If
the Fault Indicator is flashing red, there is a fault
detected either with the Portable Charging Cordset
(EVSE), electronics, or with the vehicle connection. The
Portable Charging Cordset (EVSE) may attempt to retry
to provide current to the vehicle if the fault is cleared. If
the Portable Charging Cordset (EVSE) does not attempt
to provide charge to the vehicle, the charge connector
will need to be removed from the vehicle to clear the
fault.
The fault code list in the following table provides a refer-
ence for the important faults that are detected by the
Portable Charging Cordset (EVSE). When a fault is
detected, the AC Power Indicator, the Fault Indicator, or
both the AC Power and Fault Indicators will flash red. If
only the AC Power Indicator is red, there is a problem on
the AC Power side of the unit. If only the Fault Indicator
is flashing red, there is a problem internal to the unit or
with the vehicle. If both the AC Power and Fault Indica-
tors are flashing red, an over temperature condition is
detected at either the AC plug or within the Portable
Charging Cordset (EVSE) enclosure. Additional informa-
tion about the faults is provided by a fault code that is
displayed on the two green Charge Active Indicators.
The fault code consists of four digits, each with a value
of 1 or 2. The value of a digit is the number of indica-
tors illuminated for that part of the sequence. For
example, fault code (1, 2, 1, 1) will display the following
sequence: One indicator will illuminate for 0.3 seconds,
then two indicators will illuminate, then one indicator,
and finally one indicator will illuminate. After all four
fault code digits have been displayed, the indicators will
remain off for one second before repeating the
sequence.
Portable Charging Cordset (EVSE) Fault Code List
Flashing Fault
Code
Flashing Indicator Fault Indication Recommended Actions
1, 2, 2, 2 AC Power Vehicle Current Draw is Too High Check Portable Charging Cordset (EVSE) and vehicle at an authorized dealership.
1, 1, 2, 1 AC Power Incorrect Electrical Supply
Attempt to charge the vehicle at a different outlet. Contact a qualified electrician to check the
electrical outlet and AC Supply (house wiring).
1, 1, 2, 2 AC Power Incorrect Electrical Supply
Attempt to charge the vehicle at a different outlet. Contact a qualified electrician to check the
electrical outlet and AC Supply (house wiring).
1, 2, 1, 1 AC Power Incorrect Electrical Supply
Attempt to charge the vehicle at a different outlet. Contact a qualified electrician to check the
electrical outlet and AC Supply (house wiring).
1, 2, 1, 2 AC Power Incorrect Electrical Supply
Attempt to charge the vehicle at a different outlet. Contact a qualified electrician to check the
electrical outlet and AC Supply (house wiring).
1, 1, 1, 1 Fault
Portable Charging Cordset (EVSE)
Internal Fault
Unplug the Portable Charging Cordset (EVSE) from the vehicle charge inlet and retry to charge.
If the issue is not corrected, check the Portable Charging Cordset (EVSE) and vehicle at an
authorized dealership.
1, 1, 1, 2 Fault
Portable Charging Cordset (EVSE)
Internal Fault
Unplug the Portable Charging Cordset (EVSE) from the vehicle charge inlet and retry to charge.
If the issue is not corrected, check the Portable Charging Cordset (EVSE) and vehicle at an
authorized dealership.
20 GETTING TO KNOW YOUR VEHICLE