RAM Commercial ProMaster 2024, Owner'S Manual, Page: 212 / 284

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer’s instructions. Use of safety chains
is mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to fascia/
bumper or associated brackets. State and local laws
regarding vehicles under tow must be observed.
NOTE:
•
You must ensure that the Auto Park Brake
page 89 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer programmable
features in the Uconnect Settings.
•
Vehicles with a discharged battery, or total electrical
failure when the Electric Park Brake (EPB) is
engaged, will need a wheel dolly or jack to raise the
rear wheels off the ground when moving the vehicle
onto a flatbed.
•
The Safehold feature will engage the Electric Park
Brake whenever the driver's door is opened (if the
battery is connected, ignition is ON, transmission is
not in PARK, and brake pedal is released). If you are
towing this vehicle with the ignition in the ON/RUN
mode, you must manually disable the Electric Park
Brake each time the driver's door is opened by
pressing the brake pedal and then releasing the
EPB.
If you must use the accessories (wipers, defrosters,
etc.) while being towed, the ignition must be in the
ON/RUN mode.
If the key fob is unavailable or the vehicle's battery is
discharged, for instructions on shifting the automatic
transmission out of PARK (P) for towing
page 208.
CAUTION!
•
Do not use sling type equipment when towing.
Vehicle damage may occur.
•
When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
AUTOMATIC TRANSMISSION
The FCA US LLC recommends towing your vehicle with
all four wheels
OFF
the ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with front
wheels on the ground) under the following conditions:
•
The transmission must be in NEUTRAL (N).
•
For gas vehicles, the towing speed must not exceed
25 mph (40 km/h).
•
For gas vehicles, the towing speed must not exceed
5 mph (8 km/h).
•
For BEV vehicles, the towing distance must not
exceed 15 miles (24 km).
•
For BEV vehicles, the towing distance must not
exceed 65 feet (0.0198 km).
For Gas vehicles, if the transmission is not operable, or
the vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km), tow with
the front wheels
OFF
the ground (using a flatbed truck,
or wheel lift equipment with the front wheels raised).
CAUTION!
•
For gas vehicles, towing faster than 25 mph
(40 km/h) or farther than 15 miles (24 km) with
(Continued)
CAUTION!
front wheels on the ground can cause severe
transmission damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
•
For BEV vehicles, towing faster than 5 mph
(8 km/h) or farther than 65 feet (0.0198 km) with
front wheels on the ground can cause severe
transmission damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
•
Towing this vehicle in violation of the approved
requirements can cause severe transmission dam-
age. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Tow Eye Usage — If Equipped
Your vehicle may come equipped with a front tow eye
that can be used to move a disabled vehicle.
When using the tow eye, see the following precautions.
Tow Eye
210 IN CASE OF EMERGENCY