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34

TROUBLESHOOTING

if your CID-941 is not working as it should, these sug-
gestions might help eliminate the problem.

Problem

Suggestion

 Frequently displays:

ERROR

ERROR 

Minor electrical distur-
bances can affect the 
Caller ID information, but 
if errors frequently occur, 
contact your local tele-
phone company for assis-
tance with the phone line 
or your local RadioShack 
store for assistance with 
the Caller ID system.

43-941.fm  Page 34  Friday, January 28, 2000  10:34 AM

Summary of Contents for 43-941

Page 1: ...Cat No 43 941 OWNER S MANUAL Please read before using this equipment CID 941 4 Line Display Caller ID with Call Waiting 43 941 fm Page 1 Friday January 28 2000 10 34 AM...

Page 2: ...OVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVIC ING TO QUALIFIED PERSONNEL This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product s enclosu...

Page 3: ...ID servic es the CID 941 also shows you information about an incoming call when you are on the phone even if someone is using an extension on the same line The CID 941 includes these features Caller...

Page 4: ...calls Dual Display large 4 line liquid crystal display shows information on the active call and Call Waiting at the same time including the time the call came in Review Buttons lets you scroll throug...

Page 5: ...are generally available caller s number only caller s name only caller s name and number For your CID 941 s Caller ID memory dial fea ture to operate you must receive the caller s number Read This Bef...

Page 6: ...ht not ring If ringer operation is impaired remove a de vice from the line FCC Statement Your CID 941 complies with Part 68 of FCC Rules You must upon request provide the FCC registra tion number and...

Page 7: ...ecting to a Two Line Phone 16 Connecting an Answering Machine 17 Mounting the System 18 Mounting on a Wall 18 Setting the Display Language 19 Adjusting the Display Contrast 20 Operation 22 Receiving a...

Page 8: ...8 Deleting Call Records 33 Troubleshooting 34 Care 36 The FCC Wants You to Know 37 Lightning 38 43 941 fm Page 8 Friday January 28 2000 10 34 AM...

Page 9: ...ype Do not mix old and new batteries different types of batteries standard alkaline or rechargeable or rechargeable batteries of different capacities Note When replacing the batteries if you do not in...

Page 10: ...ed inside 4 Replace the cover If you replaced the batteries reconnect the telephone line When appears replace the batteries Warning Dispose of old batteries promptly and properly Do not burn or bury t...

Page 11: ...isted to UL 1310 that supplies 9V DC and delivers at least 200 mA Its cen ter tip must be set to negative and its plug must fit the CID 941 s 200mA DC 9V jack Using an adapter that does not meet these...

Page 12: ...sert the barrel plug into the CID 941 s 200mA DC 9V jack 3 Plug the other end of the AC adapter into a stan dard AC outlet Resetting the CID 941 Before you use the CID 941 for the first time use a str...

Page 13: ...41 connects to a modular telephone line jack and your telephone If your telephone wiring does not have a modular wall jack you can update the wiring yourself using jacks and adapters available at your...

Page 14: ...iting to the same phone line You can connect other Caller ID systems without the Call Waiting function to the same phone line Connecting to a Single Line Phone 1 Unplug your telephone s modular cord f...

Page 15: ...s to M and set it to S on all up to three others Notes If you connect only one CID 941 to a phone line set its M S switch to M If M S on more than one or none of the CID 941 s is set to M incoming cal...

Page 16: ...optional triplex adapter available at your local RadioShack store Each system only records information about calls received on the line to which it is connected Follow these steps to connect two syst...

Page 17: ...s modular cord from its line jack then plug the cord into the CID 941 s TEL LINE jack 2 Plug one end of the supplied modular cord into the CID 941 s PHONE jack then plug the other end of the cord int...

Page 18: ...n the bottom of the CID 941 1 Mark the mounting screw locations on the wall with the keyhole slots on the bottom of the CID 2 Drill a hole in the wall at each marked location 3 Insert a screw into eac...

Page 19: ...y messages in English but you can set the system to dis play messages in En glish or Spanish Notes You must connect the system to a telephone line before setting the display language Hold down REVIEW...

Page 20: ...REVIEW or until NO LLAMADA or XX LLAMADAS appears Then hold down REVIEW until NO CALL or XX CALLS appears The CID 941 is set to English ADJUSTING THE DISPLAY CONTRAST 1 Press REVIEW and REVIEW The sy...

Page 21: ...crease the contrast up to 15 or REVIEW to decrease down to 00 Note If CONTRAST level number disappears be fore you press REVIEW or repeat Steps 1 3 4 Press DELETE to store the setting 43 941 fm Page 2...

Page 22: ...n for each call and updates the display with the current date and time The display also shows if caller information is not available or if the number is blocked by the send er Your CID 941 saves up to...

Page 23: ...e call records Note If you have a phone that has a hold feature we do not recommend using hold for very long The Call er ID information sent by the phone company might disconnect a caller on hold if a...

Page 24: ...ow the new call information and appears The new caller name and number if avail able appears on the second and third line and WAIT flashes The information for the first caller and al ways appear on th...

Page 25: ...ASH to switch to the new call The first call er s information moves to the second and third rows and WAIT flashes Press FLASH again to switch between the callers 43 941 fm Page 25 Friday January 28 20...

Page 26: ...call information is stored NO CALL appears when you press REVIEW or If you do not press any key within 30 seconds the system automatically returns to the time dis play If a stored phone number is more...

Page 27: ...g a new call record or have an incoming call if you subscribe to Call Wait ing PRIVATE NAME NOMBRE PRIVADO The caller blocked the name PRIVATE NUMBER NUMERO PRIVADO The caller blocked the number END O...

Page 28: ...ithin a Caller ID service area that provides the num ber ERROR ERROR There is an error in the Caller ID information transmission Occa sional errors are normal NO CALL NO LLAMADA There are no call reco...

Page 29: ...busy LDC LDC The call is long distance xX xX Appears when you receive repeat calls from the same phone num ber X is the number of calls received from that number MESSAGES MENSAJES A message is waiting...

Page 30: ...ailable XX NEW CALL XX NUEVO Shows the number of new calls XX CALLS XX LLAMADAS Shows the total number of calls If your Caller ID receives only the caller s name or only the caller s number dashes app...

Page 31: ...L 7 DIAL 10 or 1 DIAL depending on the area code to dial the telephone number Different Area Code To call back a number received by the CID 941 that has a different area code for example the number re...

Page 32: ...212 Press 817 on your phone then press DIAL 7 on the CID 941 to dial the 10 digits received 8175551212 Press 1 on your phone then press DIAL 7 on The CID 941 to dial 1 7 digits without the area code 1...

Page 33: ...want to delete dis plays then press DELETE twice The system deletes that record and automatically renumbers the remain ing call records To delete all call records press REVIEW or The system displays...

Page 34: ...ion Frequently displays ERROR ERROR Minor electrical distur bances can affect the Caller ID information but if errors frequently occur contact your local tele phone company for assis tance with the ph...

Page 35: ...me line check to see that the M S switch is set correctly on each system see Using the Master Secondary Switch on Page 15 You receive a call but do not receive any Caller ID infor mation You answered...

Page 36: ...ust and dirt Wipe the CID 941 with a damp cloth occasion ally to keep it looking new Modifying or tampering with the CID 941 s internal components can cause a malfunction and invalidate its warranty I...

Page 37: ...practical the phone company notifies you of your right to file a complaint with the FCC Also the telephone company can make changes to its lines equipment operations or procedures that could affect th...

Page 38: ...tion circuits meet or exceed FCC requirements However lightning strik ing the phone line can damage your telephone Lightning damage is not common However if you live in and area that has severe electr...

Page 39: ...REACH OF THIS WARRANTY INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM INCONVE NIENCE LOSS OF TIME DATA PROPERTY REVENUE OR PROFIT OR ANY INDIRECT SPECIAL INCIDENTAL OR CONSE QUENTIAL DAMAGES...

Page 40: ...improper or abnormal usage failure to follow instructions improper installation or mainte nance alteration lightning or other incidence of excess voltage or cur rent b any repairs other than those pro...

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