Rackable Systems OmniStor 4700S Series, User Manual

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Chapter 5 - Troubleshooting
Problems During Bootup
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Problems During Bootup
The following sections describe problems you might encounter during Power On Self-Test
(POST) or during bootup sequence of the enclosure and explains how to resolve those
problems. POST shows problems related to the processor, logic, and memory.
Symptom Solution
Controller failed the onboard
memory test. When this failure occurs, it means the internal CPU memory failed.
Replace the controller to correct the problem.
System hangs at Loading Bridge
during BFLU Loader Menu. Re-flash the firmware to ensure you are using the latest version.
See “Upgrading Firmware” in the VT-100 or StorView software
guides. If you cannot update the firmware or if the updated
firmware does not correct the problem, replace the controller.
One of the POST diagnostic tests
failed. Contact technical support or your service provider.
The system hangs at CT_srv
starting. Follow these steps to resolve the problem:
1 Verify that there are no SCSI address conflicts.
2 Check the enclosure(s) to make sure everything is properly
connected.
3 If the enclosure(s) and the drive work properly, replace the
controller.