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12. PRODUCT FAILURE  

 

WHAT TO DO IF MY MACHINE BREAKS DOWN?

 

If you bought your product in a store:

 

• 

Empty the fuel tank if your product has one. 

• 

Make sure that your machine is complete with all accessories supplied, and clean! If this is not the 

case, the repairer will refuse the machine. 
• 

Go to the store with the complete machine and with the receipt or invoice. 

 

If you bought your product on a website:

 

• 

Empty the fuel tank if your product has one. 

• 

Make sure that your machine is complete with all accessories supplied, and clean! If this is not the 

case, the repairer will refuse the machine. 
• 

Create a SWAP-Europe service ticket on the site:  https://services.swap-europe.com When making 

the request on SWAP-Europe, you must attach the invoice and the photo of the nameplate (serial number). 

Contact the repair station to make sure it is available before dropping off the machine. 
Go to the repair station with the complete machine packed, accompanied by the purchase invoice and the 
station support sheet downloadable after the service request is completed on the SWAP-Europe site 
For machines with engine failure from manufacturers BRIGGS & STRATTON, HONDA and RATO, please 
refer to the following instructions. 
Repairs will be done by approved engine manufacturers of these manufacturers, see their site:  
• 

http://www.briggsandstratton.com/eu/fr  

• 

http://www.honda-engines-eu.com/fr/service-network-

page;jsessionid=5EE8456CF39CD572AA2AEEDFD290CDAE 
• 

https://www.rato-europe.com/it/service-network 

 

Please  keep  your  original  packaging  to  allow  for  after-sales  service  returns  or  pack  your  machine 
with a similar cardboard box of the same dimensions.

 

For  any  question  concerning  our  after-sales  service  you  can  make  a  request  on  our  website 
https://services.swap-europe.com

 

Our hotline remains available at +33 (9) 70 75 30 30.

 

 

 

 
 
 
 

 
 
 
 
 
 
 
 

17

Summary of Contents for RACFBE65T

Page 1: ...ORIGINAL INSTRUCTIONS EN ELECTRIC LOG SPLITTER RACFBE65T USER GUIDE CAUTION Read the instructions before using the machine ...

Page 2: ...CT 6 3 UNPACKING 10 4 ASSEMBLY 11 5 OPERATION 11 6 CLEANING MAINTENANCE AND STORAGE 13 7 TRANSPORT 14 8 DISPOSAL AND RECYCLING 14 9 TROUBLESHOOTING 14 10 DECLARATION OF CONFORMITY 15 11 WARRANTY 16 12 PRODUCT FAILURE 17 13 WARRANTY EXCLUSIONS 18 2 ...

Page 3: ...t able to split the log this means that its hardness exceeds the capacity of the machine and thus that log should be discarded so as not to damage the lop splitter 13 Do not force the blade by pushing the log on the upper part as this can cause the blade to break or damage the body of the machine Always set the log on the guides 14 Never leave the machine unattended while it is running If you leav...

Page 4: ...manufacturer its service agent or similarly qualified persons in order to avoid a hazard Immediately throw away old cables or plugs when they have been replaced by new ones It is dangerous to insert the plug of a loose cable in the wall outlet Using extension cables 1 As a supply for this machine always use an unloaded line and or extension with conductor of at least 2 5mm2 and protected with a 20...

Page 5: ...95 70 SYMBOLS Please read the manual before start up Use safety goggles Wear work gloves Wear safety footwear Do not remove or modify protection and safety devices Do not spill hydraulic oil on the floor Dispose of waste oil correctly waste oil collection point on site Do not dump waste oil in the ground or mix it with waste Do not use the unit in wet conditions High voltage danger to life Do not ...

Page 6: ...c motor 7 Transport wheels 2 2 SCOPE OF DELIVERY A Log splitter B Lower cover large C Lower cover small D Side cover large E Side flap F Side cover small G Rear side cover H Upper flap I Upper cover J Corner connection K Enclosed accessories bag a Hexagon screw M6 x 16 mm washers 2x b Cylindrical screw M6 x 20 mm washers and hexagonal nuts 2x c Safety ring 2x d Wheel cap e Cylindrical screw M4 x 1...

Page 7: ...7 ...

Page 8: ...8 ...

Page 9: ...9 ...

Page 10: ...he factory to an approx 10 lower output level For safety reasons the basic settings must not be changed by the user Please note that external circumstances such as operating and ambient temperature air pressure and moisture affect the viscosity of the hydraulic oil In addition manufacturing tolerances and maintenance errors can affect the reachable pressure level 3 UNPACKING Open the packaging and...

Page 11: ...s g fig 6 Secure the rear side cover G with the hexagon screw f To do this you have to move the control handle 1 away to facilitate access for the hexagon screw f fig 7 Connect the holders of the upper flap H to the hinge of the upper cover I Clip the cover I into the side covers fig 7 Attach the flaps J to the hinge of the side covers E Now clip the flaps J together with the flap H fig 8 4 5 Fitt...

Page 12: ... will freeze upon absence of either hand Never force your machine for more than 5 seconds by keeping pressure on it to split excessively hard wood After this time interval the oil under pressure will be overheated and the machine could be damaged For such extremely hard log rotate it by 90 to see whether it can be split in a different direction In any case if you are not able to split the log this...

Page 13: ... manner 5 Turn your machine on the motor side as shown in Fig 10 to refill about 4 2 l fresh oil 6 Clean the oil drain screw with dipstick K and screw it back in to the machine that is still in a vertical position Unscrew it again there should be an oil film between the notch 7 Now screw the oil drain screw with dipstick back in tightly Afterwards start splitting without actually splitting log sev...

Page 14: ...rces You can obtain information on collection points for waste equipment from your municipal administration public waste disposal authority an authorised body for the disposal of waste electrical and electronic equipment or your waste disposal company 9 TROUBLESHOOTING The table below contains a list of error symptoms and explains what you can do to solve the problem if your tool fails to work pro...

Page 15: ...20220603797 Complies with the following European Directives Machinery Directive 2006 42 EC EMC Directive 2014 30 EU Applicable harmonized standards EN 609 1 2017 EN 60204 1 2018 EN 55014 1 2017 EN 55014 1 2006 A2 2011 EN 55014 2 2015 EN 55014 2 1997 A2 2008 EN61000 3 2 2014 EN IEC 61000 3 2 2019 EN 61000 3 11 2000 EN IEC 61000 3 11 2019 Cugnaux 17 02 2022 Philippe MARIE CEO Responsible of technica...

Page 16: ...ed in the user manual Due to our policy of continuous product improvement we reserve the right to alter or change specifications without notice Consequently the product may be different from the information contained therein but a modification will be undertaken without notice if it is recognized as an improvement of the preceding characteristic READ THE MANUAL CAREFULLY BEFORE USING THE MACHINE W...

Page 17: ...station to make sure it is available before dropping off the machine Go to the repair station with the complete machine packed accompanied by the purchase invoice and the station support sheet downloadable after the service request is completed on the SWAP Europe site For machines with engine failure from manufacturers BRIGGS STRATTON HONDA and RATO please refer to the following instructions Repai...

Page 18: ...uct during the time necessary for repairs and more generally the costs related to the immobilization of the product The costs of a second opinion established by a third party following an estimate by a SWAP Europe repair station The use of a product which would show a defect or a breakage which was not the subject of an immediate report and or repair with the services of SWAP Europe Deterioration ...

Page 19: ...BUILDER SAS 32 rue Aristide Bergès ZI 31270 Cugnaux France Made in PRC 2022 ...

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