QuickLabel QL-30 User Manual Download Page 10

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Contents

QL-30/60 User Guide

Inserting the Media Strip into the Printhead  . . . . .  .  .  .  . . . . . . . . . . . 38
Setting the Label Sensor   .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 39
Winding up the Media Strip in Rewind Mode   . . . .  .  .  .  . . . . . . . . . . . 40
Removing the Wound Roll    .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 41
Winding up the Liner in Peel-Off mode   . . . . . . .  .  .  .  . . . . . . . . . . . 42

Loading Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting the Head Locking System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

QL-30, QL-60, QL-30P, QL-60P . . . . . . . . . . . . . . . . . . . . . . . . 44
QL-30M, QL-60M, QL-30MP, QL-60MP . . . . . . . . . . . . . . . . . . . . 45

Removing and Installing the Rewind Guide Plate, Dispense Plate or Tear-off
Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Removing a plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing a plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Loading Transfer Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting the Feed Path of the Transfer Ribbon . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 5:

Printing Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Synchronization of the Media Feed   .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 49
Tear-off Mode   . . . . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . .  . 49
Peel-off Mode   . . . . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . .  . 50
Internal Rewinding  . . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 50

Chapter 6:

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Cleaning Information  . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 51
Cleaning the Print Roller  . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 51
Cleaning the Printhead . . . . . .  .  .  .  . . . . . .  . . . . .  .  .  .  . . . . . . . . . . . 51
Cleaning the Label Sensor . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 52

Chapter 7:

Fault Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Error Display  . . . . . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . .   . 53
Error Messages and Fault Correction   .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 54
Problem Solution . . . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 57

Chapter 8:

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Media Dimensions  . . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 59
Device Dimensions    . . . . . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 61
Reflective Mark Dimensions  . . .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 63
Cut-out Mark Dimensions   . . .  .  .  .  .  . . . . . . . . . . .  .  .  .  . . . . . . . . . . . 64

Part 2:

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Chapter 9:

Connecting Label Printer to Computer . . . . . . . . . . . . . . . . . . . . . . . . 69

Summary of Contents for QL-30

Page 1: ...U S E R G U I D E QLB180 20170918 www quicklabel com Toll Free 877 757 7978 Tel 1 401 828 4000...

Page 2: ......

Page 3: ...uickLabel An AstroNova Division World Headquarters 600 East Greenwich Ave West Warwick RI 02893 Tel 877 757 7978 Fax 401 822 2430 E mail info QuickLabel com www QuickLabel com Technical Support Tel 87...

Page 4: ...ll ship the repaired or replaced printer or component back to you via standard ground freight service All replaced parts become the property of QuickLabel Travel freight and other expenses related to...

Page 5: ...1 800 565 2216 quicklabel ca Latin America Av Insurgentes Sur No 1602 4 Piso Suite 467 Col Credito Constructor Ciudad de Mexico CDMX 03940 Mexico Tel 52 55 1000 9116 quicklabel com es Denmark Marielu...

Page 6: ...encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the...

Page 7: ...du Conseil Anwendbar fur die Richtlinien Applicazione delle Direttive del Comitato 2014 35 EU 2014 30 EU 2011 65 EU I the undersigned hereby declare that the equipment specified above conforms to the...

Page 8: ......

Page 9: ...ions 21 Unpacking and Setting up the Printer 22 Installing the WLAN stick 22 Connecting the Device 23 Connecting to the Power Supply 23 Connecting to a Computer or Computer Network 23 Switching on the...

Page 10: ...edia Feed 49 Tear off Mode 49 Peel off Mode 50 Internal Rewinding 50 Chapter 6 Cleaning 51 Cleaning Information 51 Cleaning the Print Roller 51 Cleaning the Printhead 51 Cleaning the Label Sensor 52 C...

Page 11: ...erface 95 Calling Up the Web Interface 95 Status Tab 96 Setup Tab 97 Security Tab 98 Devices Tab 99 Fonts Tab 100 Help Menu 101 Chapter 13 Test Functions 103 Overview 103 Status Print 103 Font list 10...

Page 12: ...ontinuing a Print Job 141 Chapter 19 FTP Printer Management 143 FTP Login 143 FTP Printing 143 FTP Access to Storage Devices 144 FTP Firmware Update 144 Chapter 20 Storage Devices 145 Suitable Storage...

Page 13: ...Contents QL 30 60 User Guide 13 Chapter 23 Firmware Updater 155 Index 157...

Page 14: ...Contents 14 QL 30 60 User Guide...

Page 15: ...on about printer operations This part contains the following chapters Introduction on page 17 Installation on page 19 Touchscreen Display on page 25 Loading Media on page 37 Printing Operation on page...

Page 16: ...16 QL 30 60 User Guide...

Page 17: ...ge to the device and other tangible assets can arise during use The device may only be used for its intended purpose and if it is in perfect working order and it must be used with regard to safety and...

Page 18: ...e in a qualified workshop where the personnel have the technical knowledge and tools required to do the necessary work There are various warning stickers on the device They draw your attention to dang...

Page 19: ...llation Device Overview Overview Figure 1 Overview Description 1 Cover 2 Margin stop only M devices 3 Margin stop 4 Roll retainer 5 Ribbon supply hub 6 Ribbon take up hub 7 Internal rewinder only P de...

Page 20: ...QL 60P QL 30MP QL 60MP 10 Touchscreen display 11 LED Power on Description 12 Ribbon deflection 13 Printhead retainer with printhead 14 Label sensor 15 Allen key 16 Printhead locking lever 17 Print ro...

Page 21: ...h 28 Power connection jack 29 Slot for SD card 30 2 USB host ports for keyboard scanner USB memory stick Bluetooth adapter or service key 31 USB full speed device port 32 Ethernet 10 100 Base T 33 Ser...

Page 22: ...up the printer on a level surface 4 Remove foam transportation safeguards near the printhead 5 Check delivery for completeness Label printer Power cable USB cable WLAN stick Installation software Doc...

Page 23: ...cable into a grounded socket Connecting to a Computer or Computer Network Attention Inadequate or no grounding can cause malfunctions during operations Ensure that all computers and cables connected...

Page 24: ...Installation 24 QL 30 60 User Guide...

Page 25: ...nfiguration language and time of day Control stand alone operation with a memory module Update the firmware Many functions and settings can also be controlled by software applications or by direct pro...

Page 26: ...reen display is operated directly by touch To open a menu or select a menu item lightly touch the corresponding symbol To scroll in lists slide finger up or down on the display During printing In paus...

Page 27: ...itional symbols appear on the start screen Table 2 Symbols on the start screen Open the menu Repeat the last printed label Interrupt the print job Cancel all print jobs Continue the print job Feed a b...

Page 28: ...Optional symbols on the start screen Release printing of a single label within a print job including peeling off cutting Release a direct cut without media feed Table 5 Widgets in the start screen Di...

Page 29: ...ribbon end The remaining diameter of the ribbon supply roll undershoots the set value SD card installed USB memory installed Gray Bluetooth adapter installed White Bluetooth connection active WiFi con...

Page 30: ...bels Ribbon Tearing off Cutting Peeling off Labeling Interfaces Ethernet WLAN Network services RS 232 Errors Region Time Display Interpreter ZPL Table 6 Structure of the menu Continued 1st Selection L...

Page 31: ...Touchscreen Display QL 30 60 User Guide 31 Test Security Diagnostics Extras Help Service Table 6 Structure of the menu Continued 1st Selection Level 2nd Selection Level 3rd Selection Level...

Page 32: ...uchscreen Display 32 QL 30 60 User Guide Navigation in the Menu 1 To open the menu select the following icon on the start screen Table 7 Menu levels Start level Selection level Parameter function leve...

Page 33: ...ne select the back arrow icon To leave the menu select the home icon 3 Continue the selection until the parameter function level is reached 4 Start a function The printer will carry out the function p...

Page 34: ...l bar for rough value setting Decreasing the value step by step Increasing the value step by step Return without saving the setting Return with saving the setting Parameter is disabled touching enable...

Page 35: ...n if they are not currently installed Figure 6 Service key Attention Incorrect settings and data loss via unauthorized access Access protection is deactivated when the service key is inserted Operatio...

Page 36: ...Touchscreen Display 36 QL 30 60 User Guide...

Page 37: ...other tools are required for the work described here Loading Roll Media Positioning the Media Roll on the Roll Retainer Figure 7 Loading roll media 1 Open cover 10 2 Turn ring 2 at the margin stop 1 c...

Page 38: ...roll touches both roll retainers and a clear resistance is encountered 5 Turn ring 2 clockwise so that the arrow 10 points to the lock symbol and thus fix the margin stop 1 on the roll retainer 4 6 Su...

Page 39: ...isible from the front through the print unit and is marked with an indentation in the label sensor retainer When the printer is switched on a yellow LED illuminates the sensor position Loosen screw 4...

Page 40: ...ft the pinch roller 3 off the rewind assist roller 3 Guide label strip around the rewind guide plate 2 to the internal rewinder 6 4 Hold rewinder 6 firmly and turn knob 5 clockwise until it stops 5 Pu...

Page 41: ...wound roll 1 Turn lever 1 counterclockwise to lift the printhead 2 Cut label strip and wind it fully around the rewinder 3 3 Hold rewinder 3 firmly and turn knob 2 clockwise The rewinder spindle rela...

Page 42: ...nd the rewind assist roller 3 4 Hold rewinder 7 firmly and turn knob 6 clockwise until it stops 5 Push liner under a bracket 5 of the rewinder 7 and align the outer edge of the strip to the media roll...

Page 43: ...ps 3 Position media stack 4 behind the printer Ensure that labels on the strip are visible from above 4 Guide the media strip over the roll retainer 3 to the print unit 5 Move the margin stop 1 agains...

Page 44: ...of the outer plunger must be set to the width of the label medium used so as to achieve even print quality across the entire label width prevent wrinkles in the feed path of the transfer ribbon preven...

Page 45: ...etainer This setting can be used for the most applications Figure 14 Setting the head locking system If the print density decreases in the outer areas when using very large media the plungers can be d...

Page 46: ...d guide plate 2a a dispense plate 2b or a tear off plate 2c may need to be installed Figure 15 Removing and installing the rewind guide plate dispense plate or tear off plate Removing a plate Loosen s...

Page 47: ...QL 30MP QL 60MP Position the roll in such a way that both ends of the roll show identical scale values 5 Hold transfer ribbon roll 1 firmly and turn knob on ribbon supply hub 3 counterclockwise until...

Page 48: ...wrinkles Note A maladjustment of the head locking system may also cause ribbon wrinkling See Setting the Head Locking System on page 44 Figure 18 Setting the feed path of the transfer ribbon Note The...

Page 49: ...at way the first label which is detected by the label sensor will be transported to the print position and all labels in front will be fed out of the printer So the synchronization avoids that blank l...

Page 50: ...rt every peel off cycle by pressing on the touchscreen display When using the optional PS800 or PS900 the label in the peel position will be detected by an optical sensor After the label has been remo...

Page 51: ...cleaning the external surfaces or modules Remove dust and paper fibers from the print area with a soft brush or vacuum cleaner The cover of the printer can be cleaned with a standard cleanser Cleanin...

Page 52: ...commissioning the printer Cleaning the Label Sensor Attention Label sensor can be damaged Do not use sharp or hard objects or solvents to clean the label sensor The label sensor can become dirtied wi...

Page 53: ...nue after an error occurred Table 10 Button in the error display Repeat The print job will be continued after clearing the error cause Cancel The print job will be cancelled Feed The media feed will b...

Page 54: ...off the printer Remove material Switch on the printer Restart print job Change material No cutter function Switch the printer off and then on If error recurs call service Cutter jammed The cutter is...

Page 55: ...gramming Out of paper Out of label roll Load labels Error in the paper feed Check paper feed Out of ribbon Out of transfer ribbon Insert new transfer ribbon Transfer ribbon melted during printing Canc...

Page 56: ...ve ribbon For thermal transfer printing set the printer in the configuration or in the software to transfer printing Syntax error Printer has received an unknown or invalid command from the computer P...

Page 57: ...different type of ribbon Printer does not stop after transfer ribbon runs out Thermal printing is chosen in the software Change to thermal transfer printing Printer prints a sequence of characters in...

Page 58: ...Set the backfeed always in the setup See Printing on page 79 Print image is irregular one side is lighter Printhead is dirty Clean the printhead See Cleaning the Printhead on page 51 Head locking syst...

Page 59: ...0 QL 60 QL 30P QL 60P QL 30M QL 60M QL 30MP QL 60MP B Label width 20 116 4 110 H Label height in peel off mode 6 2000 12 200 4 2000 12 200 Tear off length 30 Cut length with cutter with perforation cu...

Page 60: ...ollow the radius of the print roller GE Width of endless material 24 120 4 114 GS Width of shrink tubes 4 85 DL Left margin 0 DR Right margin 0 E Label thickness 0 03 0 60 F Liner thickness 0 03 0 13...

Page 61: ...e Feed direction Table 14 Device dimensions Dim Designation Dim in mm QL 30 60 QL 30P 60 P QL 30M 60 M QL 30MP 6 0MP IP Distance printhead peel off edge 13 5 IT Distance printhead tear off edge 13 5 I...

Page 62: ...of reflective or cut out marks to the material edge 5 60 SXM Distance gap reflective sensor middle of paper track i e permissible distance of reflective or cut out marks from the middle of the materia...

Page 63: ...ded Table 15 Reflective mark dimensions Dim Designation Dim in mm A Label distance 2 AZ Distance between print zones 2 L Width of reflective mark 5 M Height of reflective mark 3 10 XL Distance mark ma...

Page 64: ...out Mark Dimensions Figure 24 Cut out mark dimensions Feed direction Labels with cut out marks Endless material with cut out marks for marginal cut out marks minimum liner thickness 0 06 mm QL 30 30P...

Page 65: ...P Height of cut out mark 2 10 XL Distance mark material edge 5 60 XM Distance mark middle of media track 53 0 Y Sensor recognized virtual label front edge with gap sensor recognition Rear edge cut out...

Page 66: ...Media 66 QL 30 60 User Guide...

Page 67: ...puter on page 69 Info on page 75 Security on page 77 Configuration on page 79 Test Functions on page 103 Diagnostic Functions on page 111 Extras on page 119 Help on page 123 Service Functions on page...

Page 68: ...68 QL 30 60 User Guide...

Page 69: ...inter via Ethernet Interface on page 70 WLAN connection Connection to the full speed USB host interface 5 See Connecting Label Printer via USB Interface on page 71 Connection to the RS 232 interface C...

Page 70: ...er containing the printers via Start Settings Printers 2 Right click the icon of the label printer A pop up menu appears 3 Select Properties in the pop up menu 4 Open the Details or Connections tab Th...

Page 71: ...s point and confirm 6 For hidden access points enter the SSID 7 Setup DHCP or IP and Mask and if necessary Gateway See Interfaces on page 87 8 If the network is protected a prompt to enter the passkey...

Page 72: ...Windows Installation Wizard is started automatically 7 Follow the on screen instructions After successful installation an icon for the label printer appears in the Windows Printer system folder 8 Cli...

Page 73: ...ll the Bluetooth software on the computer 4 Start the Bluetooth software 5 Start Search devices The printer will be shown in a list of Bluetooth devices 6 Optional For a well defined connection of the...

Page 74: ...Connecting Label Printer to Computer 74 QL 30 60 User Guide...

Page 75: ...PCB CPU PCB 164162031171 3 Operative time and number of printed labels Hours no of labels 86h 1134 4 Previously printed paper lengths with thermal direct printing thermal transfer printing Thermo Tra...

Page 76: ...A 10 MAC address of the WLAN adapter WLAN MAC e8 4e 06 37 59 30 11 Zeroconf host name mDNS ql 999163 local 12 Resolution number of dots and revision of the printhead TPH 300dpi 1248dots Rev 2 0 0 13 R...

Page 77: ...int Password for FTP printing Login as ftpprint Access only when Interfaces Network services FTP On print Password ftpcard Password for FTP access to storage devices USB stick SD card IFFS Login as ft...

Page 78: ...ervices Web service On Digest Password web service Password for the SOAP protocol Access only when Interfaces Network services Web service On soap Password VNC Password for the VNC server Access only...

Page 79: ...ccess via a code number PIN Printing Start menu Select Setup Printing Table 20 Parameters of the Setup Printing menu Icon Parameter Meaning Default Heat level Heating value for compensating for the di...

Page 80: ...The setting can also be adjusted by the software The settings of configuration and software are added together 0 0 mm Print position Y Shifting of the entire print image in the direction of paper flo...

Page 81: ...eling off cutting the current label Otherwise the second label is pushed on and completed after removal of the first label without backfeeding smart Print on demand Peel off mode Behavior after removi...

Page 82: ...s identical with the last label of the print job Off No reprint Re render Table 21 Parameters of the Setup Labels menu Icon Parameter Meaning Default Label sensor Method for detecting the starting end...

Page 83: ...s of the Setup Ribbon menu Icon Parameter Meaning Default Transfer print On Sensor for monitoring the transfer ribbon is activated Off Sensor for monitoring the transfer ribbon is not activated The se...

Page 84: ...t label has fully passed the print line On Tear off position Shifting of the tear off position in the direction of media flow With positive values the label strip is transported farther out of the pri...

Page 85: ...aning Default Peel off position Shift the position of the dispensed label relative to the dispensing edge The setting can also be adjusted by the software The settings of configuration and software ar...

Page 86: ...int Apply Waiting position Up Pad waits in the start position for the start signal Down Pad waits in the labeling position for the start signal Only at Transfer mode Blow on and Cycle sequence Apply P...

Page 87: ...of an labeling cycle For example allows the use of product sensors at conveyors 0 ms Vacuum delay On The vacuum will be switched on after the label feed is completed Off The vacuum will be switched o...

Page 88: ...P address IP address of the label printer Only valid with DHCP Off Netmask Subnet mask classification and address range of the local network Only valid with DHCP Off Gateway Connection address between...

Page 89: ...On RawIP Activation of the network printing service RawIP and selection of the port address 9100 Website Activation of the Hypertext Transfer Protocol for access to the internal printer website On We...

Page 90: ...of the Setup Interfaces I O menu Icon Parameter Meaning Default START mode Configuration of the I O signal START Edge A label will be printed by switching on 24V between START and GND_EXT Level In Rew...

Page 91: ...mulation of the I O signal LBLREM For peel off mode without present sensor On With the signal START the removing of the previous label also will be confirmed Off To confirm the label removing the sign...

Page 92: ...rinted instead of the barcode On Network error Printer switches to error mode when problems with the network connection occur Off Table 33 Parameters of the Setup Region menu Icon Parameter Meaning De...

Page 93: ...nd Date parameters are set correctly The time can also be synchronized automatically via the internet using the Ethernet interface The print output of the time occurs in the format set via the Country...

Page 94: ...of the Setup Interpreter menu Icon Parameter Meaning Default Character set Selection of the character set table for adaptation to the computer system used Switching the character set via software is...

Page 95: ...e default value of the password is also admin The password can be changed via the web interface See Setup Tab on page 97 1 Start the browser LPD Choosing between the programming languages JScript and...

Page 96: ...Security Tab on page 98 Devices list of the hardware and optional components See Devices Tab on page 99 Fonts overview of the available fonts See Fonts Tab on page 100 Status Tab Figure 27 Status tab...

Page 97: ...elected by mouse click it is possible to use the computer keyboard in the same manner like an External Keyboard e g for entering variable input data Setup Tab On the Setup tab all the configuration pa...

Page 98: ...s the Security menu of the Setup page See Setup Tab on page 97 Figure 29 Security tab on the printer web interface To change a parameter 1 Locate parameter in the tree structure 2 Set the value of the...

Page 99: ...vides an overview of the most important hardware components installed in the printer and the optional devices connected Figure 30 Devices tab on the printer web interface The contents of the display c...

Page 100: ...fonts available in the printer are listed on the Fonts tab The table contains both the original fonts in the printer and other fonts loaded into the printer Figure 31 Fonts tab on the printer web int...

Page 101: ...b some help functions can be selected Figure 32 Help menu on the printer web interface In the Help menu you can Check the firmware version and availability of updates Visit the QuickLabel website View...

Page 102: ...Configuration 102 QL 30 60 User Guide...

Page 103: ...ction prints a test image containing information on the configuration and status of the printer The printout occurs using the heat level and print speed specified in the Setup Printing menu Note The p...

Page 104: ...r form The table contains both the original fonts in the printer and other fonts loaded into the printer The printout occurs using the heat level and print speed specified in the Setup Printing menu N...

Page 105: ...with the maximum width Table 38 Parameters of the Font list Name Description No ID number of the font required for programming command T Name Name with which the font is saved internally Type Type of...

Page 106: ...ce key is inserted Table 39 Parameters of the Device list Name Description CPU Type and serial number of the PCB CPU Revision of PCB CPU and FPGA TPH Print width and resolution of the installed therma...

Page 107: ...th 3 Start menu 4 Select Test Test grid The geometric pattern is printed every 3 seconds once the Test grid function is started USB a Speed Type and revision of installed USB devices a number of USB d...

Page 108: ...nts The printout occurs using the heat level and print speed specified in the Setup Printing menu Note The printout occurs without taking the label gaps into consideration This is why continuous media...

Page 109: ...icon Figure 37 WiFi status Table 40 Parameters of the WiFi status Name Description Channel Channel frequency range of the Access Point Name BSS ID Name of the wireless LAN MAC address of the Access P...

Page 110: ...Test Functions 110 QL 30 60 User Guide...

Page 111: ...u Note The printout occurs without taking the label gaps into consideration This is why continuous media is most suitable for this purpose Note In case of questions about programming keep a printout o...

Page 112: ...sor here and then prints them out in a diagram The printout is used to check label detection in conjunction with the optical properties of the label medium The printout occurs using the heat level and...

Page 113: ...ial here The message Insert appears in the display once the advance is complete 5 Insert printable medium labels continuous media which extends across the entire printing width 6 If the printout is to...

Page 114: ...inuous media which extends across the entire printing width 2 If the printout is to occur using thermal transfer printing insert transfer ribbon with the maximum width 3 Start menu Table 41 Informatio...

Page 115: ...card USB memory module installed on the printer 1 Insert SD card or USB memory module 2 Start menu 3 Select Diagnostics Save data stream 4 Select the external storage device 5 Enter a file name The p...

Page 116: ...Image The function Save print image allows you to store the last printed image as a png file to an external storage device SD card USB memory module installed on the printer 1 Insert SD card or USB m...

Page 117: ...function Save system log allows you to store several system files packed to a zip file to an external storage device SD card USB memory module installed on the printer 1 Insert SD card or USB memory m...

Page 118: ...118 QL 30 60 User Guide 6 Confirm the selection The display shows the several steps of saving Figure 44 System log saving 7 Confirm the completion of saving The zip file will be stored in the root of...

Page 119: ...firmware files stored on the devices 6 Select a file and confirm 7 The selected firmware file is copied A progress indicator is displayed while the firmware is being copied After completion the print...

Page 120: ...Loading of the configuration data starts Do not remove the USB flash drive until the loading procedure is complete The printer returns to the Extras menu If an error occurs during the loading procedur...

Page 121: ...edium label strip transfer ribbon has passed the printhead and an error occurs in the flow of the medium e g label end transfer ribbon end the Clean printhead message appears in the display The error...

Page 122: ...function shows the licenses and software libraries of third party solutions used in the printer firmware 1 Start menu 2 Select Extras If the menu is protected via a PIN a prompt appears in the display...

Page 123: ...Help A list of clips will be shown 3 Select a clip The playback of the clip will start Figure 45 Help video clip The playback can be controlled by buttons Table 43 Buttons for playback control Button...

Page 124: ...Help 124 QL 30 60 User Guide...

Page 125: ...t The values of the service counter are displayed in the Status print The following data is recorded in both counters 1 Insert service key into a USB host interface 2 Start menu 3 Select Service Reset...

Page 126: ...ibrated appears 6 Confirm the completion with Close Length Correction Note Access only with service key inserted The parameter Length correction allows you to eliminate deviations of the print length...

Page 127: ...orarily by direct programming e g to control external devices with the user bits 0 to 3 Refer to the Programming Manual Table 45 Pin assignment of the I O interface Pin Signal Name Description Activat...

Page 128: ...when 24 V between Pin 14 and Pin 25 15 RIBWARN Warning end of ribbon The ribbon supply roll diameter has undershot a predefined level 0 V on Pin 15 16 LBLREM Label removed For peel off mode only Conf...

Page 129: ...PEELPOS Label in peel off position For peel off mode only A label is in peel off position 24 V on Pin 21 Bit 3 User Bit 3 is set 22 ERROR General error message The operation will be stopped and the er...

Page 130: ...per channel 1 5 2 5 mA at 24 V DC Reverse polarity protection yes ESD protection conform to IEC EN 6100 4 4 Conform to IEC EN 61131 2 Operating voltage 24 V DC 11 35 V Switching logic PNP switching O...

Page 131: ...O interface the print of the next label can be triggered by an external signal Requirements Operation with Present Sensor PS800 or PS900 External circuit as shown in Figure 49 Figure 50 Setting Printi...

Page 132: ...4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4...

Page 133: ...it is possible to operate the printer in peel off mode without present sensor Starting Print and Confirming Label Removal with Two Signals Requirements Operation without present sensor External circu...

Page 134: ...4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4...

Page 135: ...cuit as shown in Figure 53 Figure 54 Setting Printing Print on Demand On Setting Interfaces I O START mode Level Setting Interfaces I O Automatic LBLREM Off Operation 1 Hold signal START permanently a...

Page 136: ...7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4 5 6 7...

Page 137: ...it as shown in Figure 55 Figure 56 Setting Printing Print on Demand On Setting Interfaces I O START mode Level Setting Interfaces I O Automatic LBLREM On Operation 1 Send a print job 2 Activate START...

Page 138: ...3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3...

Page 139: ...ter another without interruption Using the I O interface the print job can be split into single steps with printing and cutting each one label Requirements Operation with Cutter CU400 External circuit...

Page 140: ...atively by pressing on the touchscreen display 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_IN...

Page 141: ...e g to an external device with a lower transport speed the print job can be interrupted Requirements Operation without peripheral device External circuit as shown in Figure 59 Figure 60 Setting Printi...

Page 142: ...7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Pin FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT P24 GND 1 2 3 4 5 6 7...

Page 143: ...pe depends on the client The following information must be specified in any case however IP address of the label printer User name and password Access to the printer management functions depends on th...

Page 144: ...re separated into several sub folders 2 Manage the files as necessary When copying files to the folder type based sorting occurs automatically in the sub folders 3 Close the FTP connection FTP Firmwar...

Page 145: ...n Note For external storage devices only Slide SD card contact side first into the matching slot until it latches To unlatch SD card press it shortly into the slot and remove it or Connect USB flash d...

Page 146: ...y card A 1 NOPRINT Ms LBL End of save command After transfer of the command sequence the file XYZ is saved with the commands from J to A Only one label is printed each time the file XYZ is called up T...

Page 147: ...on with the maximum width 3 Start menu 4 Select Storage Print file list The display shows the selection of storage devices 5 Select a storage device and confirm The directory of the storage device wil...

Page 148: ...number and confirm with OK The display shows the selection of storage devices 4 Select a storage device and confirm the selection The display shows the message All data on the selected device will be...

Page 149: ...on the system used Preparing the Computer 1 Install the VNC client on the computer Preparing the Printer 1 Activate the VNC server under Setup Interfaces Network services VNC server 2 Enter password...

Page 150: ...Remote Access via VNC 150 QL 30 60 User Guide...

Page 151: ...of the printer Keyboard Assignment If necessary set the parameter Setup Region Keyboard matching to the used keyboard Note If the parameter Keyboard is set to Automatic the keyboard assignment will be...

Page 152: ...gnment Continued Keyboard First assignment Second assignment Table 50 Special key functions general F1 Executes the Load label storage device function F2 Prints an additional label from the last print...

Page 153: ...Attention When using a scanner operated as keyboard emulation ensure that the same character set is set for both the scanner and the printer Table 51 Special key functions Menu and data input Enter C...

Page 154: ...External Keyboard 154 QL 30 60 User Guide...

Page 155: ...r to the printer With the Firmware Updater it is possible to start a firmware update via USB Ethernet or serial interface 1 Start the Firmware Updater 2 Select the printer model 3 Select the interface...

Page 156: ...Firmware Updater 156 QL 30 60 User Guide...

Page 157: ...st 105 Device Overview 19 Devices Tab 99 Diagnostics 111 Directory Structure 145 Dispense Plate 46 Display 94 E Environment 18 Error Display 53 Error Messages 54 Errors 91 Ethernet 70 Event Log 114 Ex...

Page 158: ...flective Mark Dimensions 63 Region 92 Remote Access 149 Reset Passwords 121 Reset Service Counter 125 Reset Settings 120 Rewind Guide Plate 46 Rewind Mode 40 Ribbon 83 RS 232 72 S Safety Instructions...

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QuickLabel QL-30, User Manual

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