Questtel B-HDMI-ASI-IP-4CH User Manual Download

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Chapter 5 Troubleshooting

Prevention Measure



Installing the device at the place in which environment temperature between 0 to

45 °C



Making sure good ventilation for the heat-sink on the rear panel and other heat-sink

bores if necessary



Checking the input AC within the power supply working range and the connection

is correct before switching on device



Checking the RF output level varies within tolerant range if it is necessary



Checking all signal cables have been properly connected



Frequently switching on/off device is prohibited; the interval between every

switching on/off must greater than 10 seconds.

Conditions need to unplug power cord



Power cord or socket damaged.



Any liquid flowed into device.



Any stuff causes circuit short



Device in damp environment



Device was suffered from physical damage



Longtime idle.



After switching on and restoring to factory setting, device still cannot work properly.



Maintenance needed

HDMI MEPG-2 H.264 Encoder

User Manual

B-HDMI-ASI-IP-4CH

www.questtel.com

[email protected]

Summary of Contents for B-HDMI-ASI-IP-4CH

Page 1: ...B HDMI ASI IP 4CH User Manual 4Ch HDMI to IP ASI MEPG 2 H 264 Encoder www questtel com sales questtel com ...

Page 2: ...e contents of this document are subject to revision without notice due to continued progress in methodology design and manufacturing QuestTel shall have no liability for any error or damage of any kind resulting from the use of this document Copy Warning This document includes some confidential information Its usage is limited to the owners of the product that it is relevant to It cannot be copied...

Page 3: ...2 3 DEVICE S INSTALLATION FLOW CHART ILLUSTRATED AS FOLLOWING 5 2 4 ENVIRONMENT REQUIREMENT 5 2 5 GROUNDING REQUIREMENT 6 CHAPTER 3 OPERATION 7 3 1 LCD MENU CLASS TREE 7 3 2 INITIAL STATUS 8 3 3 GENERAL SETTINGS FOR MAIN MENU 8 CHAPTER 4 WEB NMS OPERATION 16 4 1 LOGIN 16 4 2 OPERATION 17 CHAPTER 5 TROUBLESHOOTING 24 CHAPTER 6 PACKING LIST 25 HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH ...

Page 4: ... type structural design which greatly facilitates the change of encoding modules to SDI if needed 1 2 Key Features Dual power supply MPEG2 HD SD MPEG4 AVC H 264 HD SD video encoding MPEG1 Audio Layer 2 LC AAC HE AAC and AC3 audio encoding 4 HD HDMI input Support VBR CBR rate control mode Support CC closed caption EIA 608 EIA 708 Support Low Latency function Support PSI SI editing and inserting Sup...

Page 5: ...1 Layer II MPEG2 AAC MPEG4 AAC Dolby Digital AC3 Sample rate 48KHz Bit rate 64kbps 96kbps 128kbps 192kbps 256kbps 320kbps System Local interface LCD control buttons Remote management Web NMS Low Latency Mode Normal mode 1 mode 2 output 2 ASI out BNC type IP 1 MPTS 4 SPTS over UDP RTP RJ45 100M NMS interface RJ45 100M Language English General Power supply AC 100V 240V Power Consumption 45W Dimensio...

Page 6: ...dicators Power Alarm Switch When only one power supply is connected or one of the power supplies fails the device will give alarm sound and then press the alarm switch to turn off the alarm sound NMS port for the connection between the device and PC DATA port for IP signal out Indicators for whole unit power supply working alarm and input signal lock status Control Buttons Handles HDMI MEPG 2 H 26...

Page 7: ...Input Module 1 Program input port 1 2 HDMI Input Module 2 Program input port 3 4 ASI output ports Power Supply Slot Power Switch Grounding HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel com sales questtel com ...

Page 8: ...onnect the power source make sure if it may cause overload Avoid operating on a wet floor in the open Make sure the extension cable is in good condition Make sure the power switch is off before you start to install the device 2 3 Device s Installation Flow Chart Illustrated as following Connecting Grouding Wire and Power Cord Acquisition Check Installing Device Setting Parameter Running Device Con...

Page 9: ... other Device power requires AC 110V 10 50 60Hz or AC 220V 10 50 60Hz Please carefully check before running 2 5 Grounding Requirement All function modules good grounding is the basis of reliability and stability of devices Also they are the most important guarantee of lightning arresting and interference rejection Therefore the system must follow this rule Grounding conductor must adopt copper con...

Page 10: ...ch Audio Gain Service name Program name Program number PCR PID Video PID Program output PMT PID Audio PID 4 Network 4 1 NMS 4 2 IP Stream 4 1 1 NMS IP 4 1 2 Subnet mask 4 1 3 Gateway 4 1 4 MAC Address 4 1 5 Web NMS Port 4 1 6 Reset Password 4 2 1 MPTS Output 4 2 2 SPTS A 4 2 3 SPTS B 4 2 4 SPTS C 4 2 5 SPTS D Output IP Null PKT Filter Output Port Subnet Mask Gateway Data Enable Service IP Protocol...

Page 11: ...lowing pages where user can configure the parameters for the device User can press UP DOWN buttons to specify one item and then press ENTER to enter its submenus Press MENU to step back to upper level menu 1 Status Alarm The alarm indicator will turn on if there is no A V signals inputting or outputting bit rate overflows User then can enter this menu to check the error type Uptime Start up Start ...

Page 12: ...2 1 or 2 2 user could set the video audio parameters for the 2 HDMI programs respectively 2 1 Input 1 2 2 Input 2 2 1 1 Program 1 2 1 2 Program 2 Uptime 0 Day s xx xx xx Video Video in status Video Format Low Delay Video Bit Rate CC Switch Audio Audio Format Audio Bit rate Audio Gain Program Info Program output Program name Service name Program number PMT PID PCR PID Video PID Audio PID HDMI MEPG ...

Page 13: ...achieve a low time delay from encoding to decoding terminal end to end NOTE The different combination of Video Format Video Bit rate Low Delay Mode the Resolution of signal source and Decoding solution adopted on terminal side will have an impact on the latency Video Bit Rate Users can set the video encoding bit rate manually in this menu 0 5 19 5Mbps for H 264 encoding 1 19 5Mbps for MPEG 2 encod...

Page 14: ... Gain Users can adjust the audio gain in this menu Program Info Users can enable or disable the program output in the first sub menu and configure the other parameters in the rest sub menus EIA 608 EIA 708 MPEG1 Layer 2 MPEG2 AAC MPEG4 AAC AC3 Audio Bitrate 64Kbps Audio Gain 100 Program Output Enable Program Name TV 101 Service Name TV Provider Program number 0x101 HDMI MEPG 2 H 264 Encoder User M...

Page 15: ...in the 2 submenus The IDs are in hexadecimal form Output Bit rate Users can set the max output bit rate for the ASI MPTS out Range 0 100 Mbps PMT PID 0x101 PCR PID 0x100 Video PID 0x100 Audio PID 0x100 3 1 TS ID 3 2 ON ID 3 3 Output Bit rate 3 4 NIT Insert 3 5 ASI Output TS ID 0x0001 ON ID 0x0001 HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel com sales questtel com ...

Page 16: ...r setting the parameters related to the device connection in the network 4 1 NMS 4 2 IP Stream Output Bit rate 60 000 Mbps NIT Insert Yes No ASI Output MPTS NMS 4 1 1 NMS IP 4 1 2 Subnet Mask 4 1 3 Gateway 4 1 4 MAC Address 4 1 5 Web NMS Port 4 1 6 Reset Password NMS IP 192 168 000 136 Subnet Mask 255 255 255 000 The IP address for connecting the device to PC HDMI MEPG 2 H 264 Encoder User Manual ...

Page 17: ...nding parameters Data Enable Null PKT Filter Output IP Output Port Service IP Subnet Mask Gateway 192 168 000 001 MAC Address 201012345678 Reset Password Yes NO Web NMS Port 00080 IP Stream 4 2 1 MPTS Output 4 2 2 SPTS Output A 4 2 3 SPTS Output B 4 2 4 SPTS Output C 4 2 5 SPTS Output D Gateway Protocol HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel com sales questtel com ...

Page 18: ...e last saved configuration Choose yes to restore the device into factory s default configuration Press DOWN UP key to select a time out for the LCD lighting duration 5 120 seconds It displays the device name and software hardware version information System 5 1 Save Config 5 2 Load Saved CFG 5 3 Factory Reset 5 4 LCD Time out 5 5Version HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www qu...

Page 19: ...r and the device with net cable and use ping command to confirm they are on the same network segment I G the PC IP address is 192 168 99 252 we then change the device IP to 192 168 99 xxx xxx can be 1 to 254 except 252 to avoid IP conflict Use web browser to connect the device with PC by inputting the Encoder Modulator s IP address in the browser s address bar and press Enter It will display the L...

Page 20: ...coding module as Figure 3 It automatically identifies and displays the signal source interface and real time encoding bit rate of corresponding input channel User can click any item here to enter the corresponding interface to check information or set the parameters TS indicators Green light indicates the TS is normal which otherwise turns to red HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP...

Page 21: ...face Click this button to apply the default setting of Input 1 Click this button to apply the modified parameters This column is for setting the 1st SDI IN program This column is for setting the 2ed HDMI IN program Encoding Status Green light indicate it works normally which otherwise turn to red General Settings for the HDMI IN programs User can edit any item listed as needed HDMI MEPG 2 H 264 En...

Page 22: ...the parameters click Apply to save the setting General Clicking General from the menu it will display the interface as Figure 5 where to set the network info for the output TS This device supports 1 MPTS 4 SPTS IP output Click the related box to enable the corresponding program to output through IP Channel MPTS 4 SPTS for the 4 programs respectively To configure the output IP address and ports for...

Page 23: ...Restart the Device Click Reboot from the menu the screen will display as Figure 7 Here when clicking Reboot box it will restart the device automatically Users can copy a stream from the IP out streams 1 MPTS 8 SPTS to output through ASI To set the max output bit rate for the ASI MPTS out HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel com sales questtel com ...

Page 24: ...e then click Update to update the device After updating the device user needs to restart the device by using Reboot option Figure 8 Network When user clicks Network it will display the screen as Figure 9 It displays the network information of the device Here user can change the device network configuration as needed Browse Button HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel...

Page 25: ...ice Figure 10 Keyboard and LCD Lock If it is marked with the LCD and keyboard will be locked to avoid unrelated users modifying or view the device information and configurations User can t operate the keyboard LCD while only the device IP address can be noted in the LCD window HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel com sales questtel com ...

Page 26: ...r Load Configuration If user needs to load the old configuration to the device click Browse and find the backup configuration file path After selecting the file click Load File to load the backup file to the device Figure 11 Browse Button IP Address 192 168 000 136 HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel com sales questtel com ...

Page 27: ...ange if it is necessary Checking all signal cables have been properly connected Frequently switching on off device is prohibited the interval between every switching on off must greater than 10 seconds Conditions need to unplug power cord Power cord or socket damaged Any liquid flowed into device Any stuff causes circuit short Device in damp environment Device was suffered from physical damage Lon...

Page 28: ...Chapter 6 Packing List 1PC 1PC 4PCs B HDMI ASI IP 4CH Encoder User Manual HDMI Cables Power Cord 1PC HDMI MEPG 2 H 264 Encoder User Manual B HDMI ASI IP 4CH www questtel com sales questtel com ...

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