Queen Empire Hot Service Manual Download

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Service manual

Rev.

101015

S / EN

Empire Hot

Your retail dealer

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Summary of Contents for Empire Hot

Page 1: ...Service manual Rev 101015 S EN Empire Hot Your retail dealer ...

Page 2: ...rinks 12 6 Cleaning Daily cleaning Automatic cleaning of mixer system 13 Automatic cleaning of valves 14 7 Cleaning Weekly Disassemble blender system 15 Wash parts 15 Re install blender system 16 8 Failure messages 17 9 Storage and transport 17 10 Cleaning and maintenance 18 11 PROGRAMMING Activate with user card 19 Programming Main menu 20 21 Clean Machine 22 Counters 23 24 Beverage Setup 25 29 J...

Page 3: ...ewise the manufacturer cannot be held liable if maintenance or safety regulations are neglected The warranty will become void if the machine is used in a way other than the manner described in the manual The machine may only be operated by an adult The user must be an adult The machine may not be used by children or other unsuitable individuals The user must observe the safety regulations applicab...

Page 4: ...mode drinks cannot be dispensed and the water temperature falls to the block ambient temperature To return to operation mode press the stop button for 5 seconds Facts Height 622 mm Width 311 mm Depth 475 mm Electricity 230V 2200W Water connection outside thread Note All options must be connected and installed by a qualified electrician 4 Empire Hot 4 canisters Canister Width Depth Height Volume li...

Page 5: ...5 3 Overview of components front Empire Hot Outlet drinks Strength of drinks or Choices of drinks Drip tray insert Drip tray Key switch cup and jug choice Display Door lock ...

Page 6: ...3 Overview of components mixing system Empire Hot 6 Chute Ingredients canister ON OFF switch Steam trap Mixing bowl Outlet drinks Service opening emptying water tank Card reader ...

Page 7: ...pressed down for c 5 seconds The display shows Energy Saving Mode To return to normal setting keep the Stop button pressed down for 5 sec Press the button if you wish to decrease the strength of the drink or go backwards in menu Press the Back button if you want to leave the submenu and go back to the main menu Press the Enter button if you want to enter the menu change a value or a setting Confir...

Page 8: ...ration The display will show the Service Menu Counters and you can now browse forwards through the menu TECHNICAL SERVICE CARD Item number 1602693 is used for adjusting drinks and counters The user card is supplied by your dealer Service Menu Counters To use the machine again Remove the card and keep it in a safe place ...

Page 9: ...ee flow of air minimum 10cm 4 2 Water connection Connect to a cold water supply inlet 1 2 Radius using the tube supplied In areas with high levels of lime a water filter should be installed Make sure that the water tube does not have any kinks anywhere when the machine is moved into place Please flush the water tube before connecting to the machine this is to flush out any particles which might ot...

Page 10: ...w Press Enter 4 8 Press the E button to start up machine 4 9 Displayen shows filling water 4 10 The tank is now filled automatically with 5 0 litres of water Heating will not start until the water level reaches the level sensor Default temperature is approx 85º C 4 11 Machine is ready to use when Select product Temp shows in display 10 ON OFF main switch Select product Temp 85º C ...

Page 11: ...sters to avoid any spillage in the machine and fill them with ingredients 4 12 1 Loosen canister 4 12 2 Remove lid and fill canister with ingredients 4 12 3 Reassemble canisters When placing the ingredient canisters Make sure that the outlet pipes on the ingredient canisters are touching the steam traps A A A ...

Page 12: ...e a cup in the centre of the drip tray 5 2 The strength has a standard setting if you wish to increase or decrease it do as follows For a stronger drink increase by pushing button or alternatively For a weaker drink decrease by pushing button 5 3 Choose drink ...

Page 13: ...ove through the menu until the display shows Service Menu Clean Machine 4 Press the E button 5 Move through the menu until the display shows Select Cleaning Mixer System 6 Press the E button 7 The machine will no clean the blender bowls for c 5 seconds Note Repeat the cleaning procedures 2 3 times 8 Remove the user card Cleaning means rinsing with water and rotating the whisk motor ...

Page 14: ... the display shows Select Cleaning Clean Valves 6 Press the E button 7 Dispenser valves will not start to open and close with 3 pulses second for a max of 6 seconds Repeat the procedure 2 3 times 8 Remove the user card Cleaning entails that the valves knock off any lime scale and other particles that may get stuck in the cylinders and flushing them with water 14 6 CLEANING Daily Cleaning Empire Ho...

Page 15: ...e fig 1 2 Turn the lever anticlockwise see fig 2 3 Loosen the blender bowl by pull straight out see fig 3 C Fig 1 Fig 2 Fig 3 4 Loosen whisk by pulling it straight out see fig 4 5 Loosen the fixing plate Turn the lever anticlockwise until it stops see fig 5 Fig 4 Fig 5 Reassembly blendersystem See next page ...

Page 16: ... motor shaft must correspond with the marking on the whisk see fig 7 8 Fit the whisk push until a slight clicking sound can be heard Follow the instructions of the blender arrow It is only possible to fit the whisk in one way see fig 8 All parts must be dry before reassembly CHECK all seals Fig 9 9 Fix the blender bowl and condensation trap Push fit the blender bowl and fix with lever Connect the ...

Page 17: ...of the machine Total emptying of water is recommended Failure messages which can mostly be corrected without any help from service company 1 Display shows water level low Press enter Check if water tap is open Then press button 2 Display shows normal but no drink is coming Possible cause of failure Mechanical stop in the ingredients canisters or whipper unit Action Try to find the cause of failure...

Page 18: ...ning and maintenance Empire hot TO BE WASHED AS NEEDED Drip tray A and drip tray insert B should be washed by hand in ordinary dishwater Do not wash in a dish washing machine NB All parts must be dry before being re inserted NOTE The machine must not be covered with or immersed in water B A ...

Page 19: ...his button if you want to reduce a value or go back in the menu Press this button if you wish to leave the submenu and return to the main menu Press the enter button if you want to enter a menu alter the value or a setting Alter a value by pressing the button or the button Confirm the new setting by pressing the E button Function buttons programming Press the STOP button if you wish to return to t...

Page 20: ...rvice Menu Calibration Service Menu Jug Setup Service Menu Machine Settings Service Menu Language Setup Service Menu Set Time Day Display shows Press button Display shows Press button Display shows Press button Display shows Press button Display shows Press button Display shows Press button Display shows Press button Display shows Press button ...

Page 21: ...play shows Press button Display shows Press button Display shows PROGRAMMING AND SETTINGS Service Menu Factory Reset Service Menu Hardware Test Service Menu Expert Settings Service Menu Time Schedule Service Menu Machine Info 11 PROGRAMMING MAIN MENU Empire Hot ...

Page 22: ...g Mixer System Press E button Select Cleaning Clean Valves Press E button Machine starts cleaning mixer system Machine starts clean valves Place card in the card reader Move through the menu until the display shows Service Menu Clean Machine Press E Press E To go forward in menu press ...

Page 23: ...counter Total Served Beverage counters Clear counters Beverage counter Per beverage Total Beverages Served xxx Hold Enter to Clear counters Drink 2 Served xxx Step forwards in the menu Press To go forward in menu Press Press E Press E Press E Press E Hold Enter to clear counters for 3 seconds Counters cleaned press ESCAPE To go back in menu Press Press button Step forwards in the menu Press ...

Page 24: ... Water Filter Reset Filter Reset NO YES Months Left 6 Standard 6 months Water Filter Interval 1 12 Step forward in menu Press Press Water Filter Interval 6 To go back in menu Press Press button Press Clean counter Total 00 Se the number of performed cleanings or reset the counter Counters Cleaning Counter Press Press ...

Page 25: ...he card in the card reader Step forward until display shows Beverage Setup Strength Beverage Setup Strength Drink 2 Strength xx To go forwards in menu Choose another drink Press Drink 3 Strength xx Drink 4 Strength xx Drink 5 Strength xx Drink 6 Strength xx Drink 7 Strength xx Drink 8 Strength xx Drink 9 Strength xx Drink 10 Strength xx Factory default value Increase or reduce value in STRENGTH Dr...

Page 26: ...x ml Drink 9 Volume xx ml Drink 10 Volume xx ml VOLUME Drink 1 Volume xx ml 00 Step forwards in the menu Press Insert the card in the card reader Step forward until display shows Beverage Setup Volume To go forwards in menu Choose another drink Press change the value of a drink press or Confirm the new setting by pressing the E button To step backwards in the menu Press Factory default value Incre...

Page 27: ...nu Beverage Setup Beverage Setup Drink Settings DRINK SETTINGS Adjusting of topping amount of concentrate Step forwards in the menu Press Insert the card in the card reader Step forward until display shows Beverage Setup Drink Settings To go forwards in menu Choose another drink Press Drink 2 Drink 3 ...

Page 28: ...Drink 8 Drink 9 Drink 10 Drink 1 Enable Bev On Off Step forwards in the menu Press Insert the card in the card reader Step forward until display shows Beverage Setup Enable Beverage To go forwards in menu Choose another drink Press Press E Press E Press button Press E change the value of a drink press or Confirm the new setting by pressing the E button To step backwards in the menu Press ...

Page 29: ... BEVERAGE Beverage Setup Recipe bank Key 02 R 001 Drink Key 03 R 002 Drink Key 04 R 003 Drink Step forwards in the menu Press Step forwards in the menu Press Insert the card in the card reader Step forward until display shows Beverage Setup Enable Beverage To go forwards in menu Choose another drink Press Press E Press button Press E ...

Page 30: ...Cups 1 12 Jug Setup To go forwards in menu Press Observe Take out the card to go back to normal position Choose amounts of cups in jug Service Menu Jug Beverage Jug Setup Max Cups 12 Insert the card in the card reader Step forward until display shows Jug Setup Press E Press E Press button ...

Page 31: ...same procedure as for HWater M1 Service Menu Calibration To go forwards in menu Press Select Valve HWater HWater M1 0 xxx Calibrate Valve HWater M1 0 xxx Verify HWater M1 0 xxx Volume To go forwards in menu Press Insert the card in the card reader Step forward until display shows Calibration Press E Press button change the value of a drink press or Confirm the new setting by pressing the E button ...

Page 32: ...ing by pressing the E button To step backwards in the menu Press Press E 32 11 PROGRAMMING Calibration Empire Hot Calibration Boiler Temp Boiler º C Temp 00 Cal 6 To go forwards in menu Press Insert the card in the card reader Step forward until display shows Calibration ...

Page 33: ...nu Press Confirm the new setting by pressing the E button To step backwards in the menu Press change the value of a drink press or Heater Idle Temp C Insert the card in the card reader Step forward until display shows Machine Settings Confirm the new setting by pressing the E button To step backwards in the menu Press Confirm the new setting by pressing the E button To step backwards in the menu P...

Page 34: ...o go forwards in menu Press Insert the card in the card reader Step forward until display shows Machine Settings Press button Press E Press E Press E Press E Press E Press E change the value of a drink press or change the value of a drink press or Confirm the new setting by pressing the E button To step backwards in the menu Press Confirm the new setting by pressing the E button To step backwards ...

Page 35: ...de A Standardadjustment To go forwards in menu Press To go forwards in menu Press Insert the card in the card reader Step forward until display shows Machine Settings Press button Press E Press E Press E Press E change the value of a drink press or Confirm the new setting by pressing the E button To step backwards in the menu Press Confirm the new setting by pressing the E button To step backwards...

Page 36: ...guage Svenska User Language Deutsch User Language English Language Setup Service Language Service Language Not Available Insert the card in the card reader Step forward until display shows Language Setup Press button Press E Press E Confirm the new setting by pressing the E button To step backwards in the menu Press Press E change the value of a drink press or ...

Page 37: ...n Adjusting days SetWeekday day Insert the card in the card reader Step forward until display shows SetTime Day To go forwards in menu Press Press button Press E Confirm the new setting by pressing the E button To step backwards in the menu Press Press E change the value of a drink press or Confirm the new setting by pressing the E button To step backwards in the menu Press Press E Press E Press E...

Page 38: ...ter pint under the outlet for Coffee Hardware Test Brew Lamp Hardware Test Brew Lamp 0 1 Hardware Test HWater 0 HardwareTest HWater 0 1 Place a 1liter pint under the outlet for Coffee Insert the card in the card reader Step forward until display shows Hardware Test To go forwards in menu Press To go forwards in menu Press Press button Press E Press E Press E Press E Press E Press E Press E Press E...

Page 39: ...st Hardware Test Canister 2 0 HardwareTest Canister 2 1 Hardware Test Canister 3 0 Hardware Test Canister 3 1 Hardware Test Canister 4 0 HardwareTest Canister 4 1 Insert the card in the card reader Step forward until display shows Hardware Test To go forwards in menu Press To go forwards in menu Press Press E Press E Press E Press E Press E Press E ...

Page 40: ...eTest Hardware Test Fan 0 HardwareTest x Hardware Test Heater 10 Hardware Test x Insert the card in the card reader Step forward until display shows Hardware Test To go forwards in menu Press To go forwards in menu Press Press button Press E Press E Press E Press E ...

Page 41: ...e Test HWater In 1 Hardware Test Bev Lamp 1 0 HardwareTest Bev Lamp 1 1 Insert the card in the card reader Step forward until display shows Hardware Test To go forwards in menu Press To go forwards in menu Press Place a 1liter pint under the outlet for Coffee Press button Press E Press E Press E Press E ...

Page 42: ...ware Test MixMotor 1 0 HardwareTest x Hardware Test MixMotor 2 0 Hardware Test x Hardware Test TraySensor 1 Insert the card in the card reader Step forward until display shows Hardware Test To go forwards in menu Press To go forwards in menu Press Press button Press E Press E Press E Press E Press E Press E Press E ...

Page 43: ...ire Hot Service Menu Factory Reset Press and hold ENTER to reset Service Menu Factory Reset Hold ENTER for 3 seconds to reset Insert the card in the card reader Step forward until display shows Factory Reset Press button Press E Press E ...

Page 44: ...he card in the card reader Step forward until display shows Expert Settings To go forwards in menu Press To go forwards in menu Press To go forwards in menu Press Press button Press E change the value of a drink press or Confirm the new setting by pressing the E button To step backwards in the menu Press Press E change the value of a drink press or Press E Press E Press E Press E Confirm the new s...

Page 45: ...Water In 0 Machine count down from 10 0 s OBS Close Water inlet Open Inlet Valve HWater In 1 Insert the card in the card reader Step forward until display shows Expert Settings To go forwards in menu Press To go forwards in menu Press Press button Press E Press E Press E Press E To step backwards in the menu Press To step backwards in the menu Press ...

Page 46: ...0 Adjusting the start time Change by or Adjusting the stop time Change by or To go forwards in menu Press Time Schedule Cleaning mixing bowls All days Display shows Clean Machine Clean Mixer Press Enter button Observe Place a 1liter pint under the outlet Coffee Insert the card in the card reader Step forward until display shows Time Schedule Confirm the new setting by pressing the E button To step...

Page 47: ...ckwards in menu Press For information about configuration files and memory format To step backwards in menu Press Machine Info Machine Type Machine Type To step backwards in menu Press To go forwards in menu Press To go forwards in menu Press Insert the card in the card reader Step forward until display shows Machine Info Press button Press E Press E Press E Press E ...

Page 48: ...12 Dimension sketch Empire Hot 48 ...

Page 49: ...o 1740057 FOR SERVICE Please contact Your retail dealer CREM International AB Box 10 Viksgränd 2 SE 670 40 Åmotfors Sweden Tel 46 0 570 477 00 Fax 46 0 570 47719 E mail info se creminternational com www creminternational com ...

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