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Chapter 3: Basic System Operations
Upgrading Firmware

40

StorNext M330 Metadata Appliance  Hardware Guide

Upgrading Firmware

The Firmware Upgrade option allows you to perform a firmware 

upgrade on StorNext M330 Metadata Appliances. Upgrading the 

firmware also upgrades StorNext, if applicable.

Note:

Use the StorNext M330 Metadata Appliance GUI to perform all 

firmware upgrades and HA conversions.

Upgrade 

Considerations

Before you begin the upgrade you should note the following 

considerations so you can plan accordingly:
Consider the following prior to upgrading the M330 Metadata 

Appliance:

• Not all StorNext releases may be upgraded to a given StorNext 

release. As a result, an upgrade to the current version of StorNext 

may require multiple, incremental upgrades, depending on the 

version of StorNext currently installed on the StorNext M330.
For information about supported upgrade paths for StorNext, 

consult the 

StorNext Compatibility Guide

. If your system is running a 

StorNext release prior to the supported upgrade releases for a given 

StorNext release, consult an earlier version of the 

StorNext 

Compatibility Guide

 that applies to your specific upgrade, and the 

dependencies for StorNext Clients in the environment.

• Firmware upgrade installation files must first be acquired from 

Quantum.

Obtain the Firmware 

Upgrade Files

To obtain the firmware files (both are required) you wish to install 

for the Metadata Appliance:

Note:

The two files are large - around 2 GB total, so plan time to 

download the files for the upgrade.

a

Go to the CSWeb site and log in.

Summary of Contents for StorNext M330

Page 1: ...Hardware Guide StorNext M330 Metadata Appliance 6 67638 01 Rev C...

Page 2: ...um Logo Backup Recovery Archive It s What We Do Be Certain Be Quantum Certain DLT the DLT Logo DLTSage DLTtape the DLTtape Logo DXi DXi Accent Dynamic Powerdown FastSense FlexLink GoProtect GoVault iL...

Page 3: ...Connectivity 2 Base System and Expansion Description 2 StorNext M330 Documents 2 Purpose of This Guide 3 How This Guide is Organized 3 Notes Cautions and Warnings 3 Document Conventions 4 Product Safe...

Page 4: ...MDC Node of the StorNext M330 35 System Serial Numbers and Service Tag 37 Locating the System Serial Number 37 Serial Number Format 38 Locating the Service Tag Number 38 Before Upgrading Firmware 38...

Page 5: ...M330 comes with a pair of metadata controller MDCs nodes in a High Availability HA configuration and a high performance metadata array MDCs coordinate SAN file access across clients Additionally the s...

Page 6: ...the different system models The StorNext M330 features one 2 port 8 Gb FC card for SAN network connectivity The StorNext M330 features three configurable 1 GbE Ethernet ports per node MDCs coordinate...

Page 7: ...f related documents and supported Internet browsers Chapter 2 Hardware Overview provides an overview of the StorNext M330 system Chapter 3 Basic System Operations provides basic operating instructions...

Page 8: ...in physical harm to the user or hardware Document Conventions This guide uses the following document conventions to help you recognize different types of information When a step includes substantial s...

Page 9: ...lename is a variable and should be replaced with a user defined value User input is shown in bold font install stornext Computer output and command line examples are shown in monospace font install st...

Page 10: ...of the product The user assumes all risk in this aspect This unit is engineered and manufactured to meet all safety and regulatory requirements Be aware that improper use may result in bodily injury...

Page 11: ...Chapter 1 Introduction Product Safety Statements StorNext M330 Metadata Appliance Hardware Guide 7 n...

Page 12: ...Chapter 1 Introduction Product Safety Statements 8 StorNext M330 Metadata Appliance Hardware Guide...

Page 13: ...ontains the following sections StorNext M330 Components StorNext M330 Connectivity on page 24 Relocating the StorNext M330 System on page 30 StorNext M330 Components The StorNext M330 Metadata Applian...

Page 14: ...30 MDC Nodes The two StorNext M330 MDC Nodes are servers that provide storage and control for the StorNext platform software host OS and StorNext software The MDC Nodes contain redundant hard drives i...

Page 15: ...r On Indicator The power on indicator lights when the system power is on The power button controls the DC power supply output to the system When the system bezel is installed the power button is not a...

Page 16: ...are used to store the operating system and StorNext software Drive bays 2 through 7 are empty and reserved for Quantum use Unlabeled indicators connectors and buttons are reserved for Quantum Service...

Page 17: ...re 4 shows the rear indicators connectors and buttons of the system Drive Status Indicator Pattern RAID Only Condition Blinks green two times per second Identify drive preparing for removal Off Drive...

Page 18: ...Connector and Button Icon Description 1 PCIe slot 1 2 port 8Gb FC HBA 2 PCIe slot 2 Reserved 3 PCIe slot 3 Reserved 4 PCIe slot 4 2 port 6Gb SAS HBA 5 iDRACport Reserved for Quantum Service 6 Ethernet...

Page 19: ...1 Link indicator 2 Activity indicator 1 2 Indicator Status Indicator Code Link and activity indicators are off The NIC is not connected to the network Link indicator is green The NIC is connected to...

Page 20: ...sent or if a power fault has occurred Figure 6 MDC Node Power Supply Indicator Table 3 Power Supply Status Indicator Indicator Status Indicator Code Not lit AC power is not connected Green In standby...

Page 21: ...nd triggers a mismatch StorNext M330 Metadata Array The StorNext M330 features a single Metadata Array StorNext M330 Metadata Array The StorNext M330 Metadata Array features a 24 drive 2U storage encl...

Page 22: ...ata Arrays connect to StorNext MDC nodes via 6 Gb SAS Additional storage can be added to the Metadata Array by purchasing an expansion kit Hard drives are supplied in hot swappable drive carriers that...

Page 23: ...e Figure 8 Figure 8 Metadata Array Left End Cap LEDs Item Description 1 HDD Global Hot Spare 2 4 Three RAID 1 LUNs in drive slots 2 through 7 5 Empty Drive Bays contain drive blanks drive slots 8 thro...

Page 24: ...Amber The temperature of the drive tray has reached an unsafe level Normal status 4 Power Green Power is present Power is not present 5 Standby Power Green The drive tray is in Standby Power mode The...

Page 25: ...r For more information about the Metadata Array LED locations and general behavior see Table 5 Port 1 Port 2 ID Diag Lnk Lnk Item Description 1 Serial Port For Service Only 2 Host Fault LED 3 Host Act...

Page 26: ...re trying to find Over Temperature Front bezel on the drive tray On The temperature of the drive tray has reached an unsafe condition Off The temperature of the drive tray is within operational range...

Page 27: ...nt Off AC power is not present DC Power Power fan canister On Regulated DC power from the power fan canister is present Off Regulated DC power from the power fan canister is not present Link Service A...

Page 28: ...30 Power Cabling Connect the power cables for each component into an available power outlet see Figure 11 on page 25 Note Quantum recommends attaching the primary and secondary power connections to al...

Page 29: ...Hardware Guide 25 Figure 11 StorNext M330 Power Connections Port 1 Port 2 ID Diag Lnk Lnk Port 1 Port 2 ID Diag Lnk Lnk MDC Node 1 Metadata Array Primary Power Supply Primary Power Supply Secondary Po...

Page 30: ...30 SAS Cabling StorNext M330 LAN Cabling The number of customer facing network ports depends on the model type Each MDC node also contains an iDRAC port and a dedicated service port By default each St...

Page 31: ...configured as the GUI management network port Two interfaces Ethernet Port 2 Eth2 and Ethernet Port 3 Eth3 are bonded together by default into Bond 0 for the Metadata network Bond 0 can be broken in t...

Page 32: ...and libraries StorNext clients should not be zoned to access the tape drives libraries unless they are acting as a Distributed Data Mover host Separate Fibre Channel zoning is required for tape and d...

Page 33: ...are Guide 29 Connect the FC host ports to your SAN as shown in Figure 14 on page 29 Figure 14 StorNext SAN Cabling Port 1 Port 2 ID Diag Lnk Lnk Port 1 Port 2 ID Diag Lnk Lnk DISK SAN TAPE SAN Primary...

Page 34: ...pliance Hardware Guide Relocating the StorNext M330 System If you ever need to relocate the StorNext M330 system to a different location please contact Quantum Customer Support for additional informat...

Page 35: ...m Components on page 33 Powering On a Single MDC Node of the StorNext M330 on page 35 Shutting Down a Single MDC Node of the StorNext M330 on page 35 System Serial Numbers and Service Tag on page 37 B...

Page 36: ...ll power switches on every component are in the OFF position 1 Turn on both power switches on the back of the Metadata Array Note Before powering up the MDC Nodes make sure that the Metadata Array dri...

Page 37: ...e 15 StorNext M330 Power On Sequence Shutting Down All StorNext M330 System Components To cleanly shut down the StorNext M330 Operating System and software and power off the hardware 1 Halt all I O ac...

Page 38: ...word is password 5 Enter sudo rootsh 6 Enter the password for the stornext user account a second time 7 Enter sbin poweroff Both the operating system and the StorNext software are gracefully shut down...

Page 39: ...the power switch on the front of the MDC node currently operating as secondary see Figure 16 on page 35 Figure 16 Turning On Single MDC Node Power 2 Perform a system failover see Initiating a Gracefu...

Page 40: ...is password but may have been changed after initial configuration 4 At the command prompt enter the following to gain root user access 5 Enter the password for the stornext user account again when pr...

Page 41: ...when one of the MDC nodes is powered off This RAS ticket which indicates a failure of the appliance is incorrect There is no loss of functionality if one node is shut down during the servicing of tha...

Page 42: ...on the service tag which is located on a pullout tray on the front of each MDC Node of the StorNext M330 Metadata Appliance Before Upgrading Firmware TSM Indexing Delay for Large Databases A database...

Page 43: ...ipt can be run while TSM is running although it may impact the performance of other operations while the index is being added to the database Note The following script should only be executed against...

Page 44: ...upgrade to the current version of StorNext may require multiple incremental upgrades depending on the version of StorNext currently installed on the StorNext M330 For information about supported upgra...

Page 45: ...nly The upgrade is applied to both nodes sequentially beginning with the secondary node When the secondary node has completed its upgrade the system will failover from the primary to the secondary and...

Page 46: ...nts will need to be restarted after the HA conversion is complete by clicking the Start button in the Storage Manager panel of the Tools System Control page Upgrade Procedure To upgrade the StorNext M...

Page 47: ...valid click the Upload button located to the right of the Browse button Note Files are automatically validated after you click Apply Step 7 but you won t receive a message telling you the file is val...

Page 48: ...e secondary MDC node which takes the role of the primary MDC node The GUI will run on the primary MDC node until the secondary MDC node completes its upgrade and the system fails over to the secondary...

Page 49: ...ade 3 The Firmware Upgrade page appears 4 Select from the list the file you want to delete and then click Delete If you want to delete multiple files you must delete them one at a time 5 When a confir...

Page 50: ...not identical the MySQL database will not start due to file permission errors which in turn prevents storage manager from fully starting up HA Conversion Procedure Follow these steps to configure HA 1...

Page 51: ...the HA configuration has been done the GUI for the secondary MDC node provides a message stating it is not the primary MDC node and a link to launch the primary MDC node Caution Do not login to the GU...

Page 52: ...SSH connection to the MDC node operating as the primary 2 Login to the command line of the primary MDC node User stornext Password the customer should have the password for the stornext account 3 Type...

Page 53: ...ary by entering the following at the command line 14 Verify the output is 15 From the SSH connection to the MDC node now operating as the secondary enter the following 16 Confirm that the MDC node is...

Page 54: ...he default password is password 3 Type the sudo rootsh command to grant root user privileges after entering the password for the stornext user account again when prompted 4 From the command line updat...

Page 55: ...ormation on how to monitor the hardware components for both MDC nodes refer to the The Hardware Status Report section of the latest version of the StorNext User s Guide For instructions on how to capt...

Page 56: ...Operations 52 StorNext M330 Metadata Appliance Hardware Guide The StorNext User s Guide also contains chapters such as these which you will find useful StorNext File System Tasks StorNext Storage Man...

Page 57: ...swers to frequently asked questions FAQs To request a software upgrade visit http www quantum com ServiceandSupport Upgrade Index aspx For further assistance or if training is desired contact the Quan...

Page 58: ...location Benefit today at http www quantum com ServiceandSupport Index aspx eSupport Submit online service requests update contact information add attachments and receive status updates via email Onli...

Page 59: ...Chapter 4 Contacting Quantum StorNext M330 Metadata Appliance Hardware Guide 55 http www quantum com serviceandsupport warrantyinformation index aspx...

Page 60: ...Chapter 4 Contacting Quantum 56 StorNext M330 Metadata Appliance Hardware Guide...

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