Chapter 3: Basic System Operations
System Serial Numbers and Service Tag
StorNext M330 Metadata Appliance Hardware Guide
37
12
Go back to the SSH terminal session for the
secondary
MDC node
(previously running as
primary
), and enter the following:
13
Remove power cables from the MDC node.
You will know the system is shut down when your monitor goes
blank, or you lose your connection with the system.
Note:
For systems running a release of StorNext prior to StorNext 5
release 5.1, a RAS ticket on systems with open manage prior to
7.4 may be generated when one of the MDC nodes is powered
off. This RAS ticket, which indicates a failure of the appliance, is
incorrect. There is no loss of functionality if one node is shut
down during the servicing of that node.
System Serial Numbers and Service Tag
The StorNext M330 Metadata Appliance system serial number and the
service tag number may be needed when contacting Quantum Support.
Locating the System
Serial Number
The System Serial Number is located in the following locations:
• In a sleeve on the back of each MDC node, the metadata array.
• Scrolling on the LCD panel on the front of each MDC node.
• From the Service Menu of each MDC node.
• In the title bar and on the Help > About page of the StorNext M330
Metadata Appliance GUI as shown here:
/sbin/poweroff
